"Absolutely stunning resort. We really enjoyed our stay. The villa was lovely and the kids had a great time in the heated pool in our backyard. The activities at the entertainment center were fun.
A few things which can really enhance the customer experience. Firstly, the pools in the communal areas need to be heated as they are ice cold and unusable - it was a shame that no one was in them even though the resort was busy on the long weekend. My kids tried to go in there but again it was way...
"Absolutely stunning resort. We really enjoyed our stay. The villa was lovely and the kids had a great time in the heated pool in our backyard. The activities at the entertainment center were fun.
A few things which can really enhance the customer experience. Firstly, the pools in the communal areas need to be heated as they are ice cold and unusable - it was a shame that no one was in them even though the resort was busy on the long weekend. My kids tried to go in there but again it was way...
"Is a Palace!!! Beautiful, stunning and the service is very exceptional and exclusive attention, you realize that the Saudi people are very happy that you are visiting their country and explain with detail their culture, and history. Me and my family were so satisfied with their friendship and respectful interaction. Saudi Arabia is very safe and friendly country and we will be back next time for a different town and keep appreciating their culture!!!! "
"Is a Palace!!! Beautiful, stunning and the service is very exceptional and exclusive attention, you realize that the Saudi people are very happy that you are visiting their country and explain with detail their culture, and history. Me and my family were so satisfied with their friendship and respectful interaction. Saudi Arabia is very safe and friendly country and we will be back next time for a different town and keep appreciating their culture!!!! "
"Hotel was as expected from a brand new hotel but the staff was fantastic - never experienced anything like this
Especially Zaman Khan was outstanding"
"Hotel was as expected from a brand new hotel but the staff was fantastic - never experienced anything like this
Especially Zaman Khan was outstanding"
"Breakfast was great. A lot of options to choose from. Hotel was very clean, amazing finishing with marbles shows great aesthetics. Its location is also in close proximity to a lot of business hubs. Will definitely try to stay here again. Only downside was they charged me half day’s price for early check in at 9am - but receptionist was courteous to include complimentary breakfast for that half day."
"Breakfast was great. A lot of options to choose from. Hotel was very clean, amazing finishing with marbles shows great aesthetics. Its location is also in close proximity to a lot of business hubs. Will definitely try to stay here again. Only downside was they charged me half day’s price for early check in at 9am - but receptionist was courteous to include complimentary breakfast for that half day."
"Virkeligt god ophold, god service, venligt og serviceminded personale, rent og velfungerende business hotel. Eneste dårlige var at det varme vand i bruseren først kom efter at have løbet i 10-15 minutter ! Derefter kunne temperaturen ikke reguleres ordentlig."
"Virkeligt god ophold, god service, venligt og serviceminded personale, rent og velfungerende business hotel. Eneste dårlige var at det varme vand i bruseren først kom efter at have løbet i 10-15 minutter ! Derefter kunne temperaturen ikke reguleres ordentlig."
"Service was very good, a very friendly and welcoming hotel. The facility was so and so, location good. My first stay at a A Loft hotel, excellent for a 4 star hotel. "
"Service was very good, a very friendly and welcoming hotel. The facility was so and so, location good. My first stay at a A Loft hotel, excellent for a 4 star hotel. "
"Being a 3-star hotel, spme things are not available (gym, pool, room service, etc.) however if you don't need/use these things all the basics and the helpfullness and service is great and rooms nice, clean and with what you need."
"Being a 3-star hotel, spme things are not available (gym, pool, room service, etc.) however if you don't need/use these things all the basics and the helpfullness and service is great and rooms nice, clean and with what you need."
"Excellent staff accommodated traveler with disability. Mr. Hatem, Yahya, Younis Khan were all excellent in customer service and making this a pleasant stay in Riyadh, along with a fantastic housekeeping staff dedicated to cleanliness and the best customer service and hospitality in Riyadh. Thank you."
"Excellent staff accommodated traveler with disability. Mr. Hatem, Yahya, Younis Khan were all excellent in customer service and making this a pleasant stay in Riyadh, along with a fantastic housekeeping staff dedicated to cleanliness and the best customer service and hospitality in Riyadh. Thank you."