Søg efter hoteller i Richmond City County

"Monique provided EXCELLENT service at check in patiently answering our questions about the hotel and area. She was professional and had an incredible positive attitude. "

"Friendly, knowledgeable and helpful staff1 "

"The hotel was very clean. Housekeeping does an excellent job. The staff in general were very accommodating and informative. Chef Trent and Cherelle both clearly have a deep understanding of hospitality. Meals prepared by Chef Trent were delicious. Thank you both for being the highlight of my stay. "

"Loved it. Bellmen rock!"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"The downside is there is no restaurant in the facility. They rely on a restaurant leased separately. The result is no food available on Mondays at all and limited hours when they are open. Normal restaurant hours but not food service hours in a five star hotel "