Søg efter hoteller i Richmond City County

"We were rather disappointed with our on-night stay, to be honest. We were expecting more from staying at an Omni Hotel. The room had a bad smell from the carpeting. The mattress sagged, and the bedding was only a thin woven blanket between flat sheets, not unlike the kind you get at the ER. The bathtub drain was clogged. We told reception staff about the clogged drain during check-out, and they took $20 off our bill."

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Good location and view of the city though I don’t sleep with night lights."

"On our way to the hotel, we received a call that our room would not be ready on time. Upon arriving, we had assumed parking would be free as the hotel is over a parking garage, but were told that we would have to use the parking lot across the street (23$/8hr) or the valet service who owned the garage(51$). We ending up using the valet service and the gentleman from PNC were extremely friendly and helpful. The front desk staff were less friendly. Everyone seemed in a rush to get things done....

"Silly and unprofessional check in. Very slow "

"Room was dark especially the bathroom but otherwise ok."

"I always enjoy a Marriott stay. The only thing is, I wished it had better breakfast options to choose from. Otherwise Marriott is it for me."

"The staff was great. The property is not in great condition. My shoes stuck to the floor of our room. Thank goodness it wasn't crowded as parking would be difficult. "

"Very worn. Elevator and front dor out of order. Many rooms deemed unsafe (picture). Room without shower curtain and coffee cups. Not clean. Homeless people sleeping on the staircase. Seems like closing down? Price way too high for that quality!"

"Yes my dogs loved the property! When we arrived we tried to check in early and the night shift guy was very rude! I showed him that I had a reservation and he stated and I quote “ I don’t give no damn about no reservation.” But the morning crew was everything above amazing."

"Very pretty place! Clean!! Manager was very nice! "

"The amenities and room itself were perfect. There were only two reasons that the hotel experience wasn’t perfect; there was no free breakfast and the staff could have been friendlier."