Kasinohoteller i Karlovy Vary

"Great experience, beautiful rooms and fantastic service"

"A nice hotel with friendly staff. Breakfast was delicious but evening dinner didn’t live up to expectations of the menu card. Very nice spa area. Only note would be the hotel not giving us an upgrade even though the hotel was not full and Hotels.com states such a possibility as VIP/Gold member. We also had to make hotel staff aware of the 20% discount on spa treatments."

"Hotellet var rent og pænt, men der var nogle fejl undervejs. Aircon er ikke god på hotellet, vi fik en upgrade pga. det, men det nye værelse var lige så varmt. Der var heldigvis ikke så varmt udenfor, så det var ikke det helt store problem, men var der 30 grader ville det ikke være godt. Vores boblebad lækkede vand, og golfsimulatoreren gik ned flere gange, da de vi brugte den, plus den kunne ikke detektere bolden mange gange. Der er flere af denne type småfejl, som er lidt en skam, da det er et dejligt sted, og overordnet set er jeg da også meget tilfreds med opholdet. Hotellet ligger godt, og der er gode faciliteter og nemt til vandrestier m.v. Der er dog én ting, der irriterer mig, og det er blot en personlig ting, og det er, at de har laminerede vin- og menukort. Det er en lille ting, men det virker billigt og skrabet. Det samme gør det, at det koster 5 euro at bruge poolbordet, det betyder ikke det store, men jeg ville hellere give 10 euro mere for værelset, da det ødelægger lidt af stemningen på hotellet, det virker smålligt og lidt som et billigt familieressort. Der er flere af sådanne småting, der ødelægger fornemmelsen af stedet. Vi kom lige fra Pupp i Karoly Vary, der omvendt havde præcis den udefinerbare atmosfære, jeg savnede her. Det ændrer dog ikke ved, at det er et godt sted, og at jeg nok vil komme tilbage - medmindre et af de andre hoteller i byen giver mig den særlige atmosfære, jeg lidt savnede her. "

"Venligt personale, god beliggenhed, godt værelse, god morgenmad. God service ift parkering af bil "

"Honestly pretty damn amazing. The location is in my opinion great. It is in one end of the city, next to the river and a lovely hike - So is the infamous Puppy, probably for a reason. It doesn't feel completely overrun and super busy, instead you have the feeling of being at a little retreat. We had a room with a view of the river and mountainside on the other side of town, and I was 100 percent worth the money. Yeah, it is not the fanciest modern hotel, but the rooms are very large and spacious, the interior is nice, cozy and cohesive, and it overall feels like a nice and welcoming place. It feels like a little time pocket in the best possible sense - Cozy, but not worn down or outdated. We had the pleasure of sitting in the small cafe/bar after a cold december day with a cup of hot chocolate and enjoy someone playing the piano live in the background. If you wanna feel a little bit of Christmas spirit, but aren't on your way to a small desolate hut in Norway, I'd definitely recommend coming here. The staff is nice and helpful, and they have pretty good facilities - Pool, Sauna, Steam Bath and you can get massages and different beauty procedure done on site. "

"Fantastisk service fra start til slut."