We checked in at night. When we got to our room it was quite hot, even though the window was open. Their was an air conditioning thermostat in the room. However, even turning it to its coldest didn’t start the cooling.
I called the reception from the room. The call lasted 10 seconds and it went like this:
*Male receptionist*: It’s turned off. It’s 10 degrees outside. Bye bye.
That’s the epitome of horrible service. Also, I don’t care what the temperature is outside in the middle of the night. We couldn’t have the window open because of bugs. Luckily we brought our own small fan - otherwise it would’ve been a very warm night.
Also worth mentioning - the view is very bad, and the ‘Spa’ part of the hotel means a combined inside and outside pool, saunas where you aren’t allowed to wear bathing suits and have to be naked, as well as the option to pay for massages and other treatments (although it might be hard to pay, since the entire spa area was deserted).
Conclusion: OK hotel, rude staff, bad view, poor spa experience. The hotels down in Seefeld looked much nicer with at least just as good a view.