Hoteller nær Regal Starlight - Charlotte

"Just one big problem when we came to the room someone elses name was on the table and not ours, it said welcome mr. Christian, my name aont that but Usman"

"Clean room and friendly staff "

"Excellent service! The hotel is conveniently located near Charlotte Motor Speedway and Concord mall and restaurants. So excited to have stayed here. Ganga and her team are amazing! Super friendly and helpful. Great place for families. The breakfast is the best! So much variety!"

"Thought breakfast was included. Area was industrial and under construction."

"The Old Fashioned was perfect "

"Staff was ok. Room carpet was old and had holes in it and very worn. Breakfast was good. Parking good."

"Everything was nice the staff was wonderful thd hotel was exactly like it was advertised on there website the check in was smooth anything I needed while I stayed there they responded quickly it was amazing I will be back ."

"friendly staff wonderful place to stay"

"Everything was great just unfortunate the pool wasn’t open "

"We arrived at the property at 11pm. The instructions we received were to check in before midnight. There was no one at the front desk nor answering the telephone number posted in the lobby. We were charged $100 shortly after 8pm. Please refund and cancel the remaining days."

"Would stay here again!"

"Good"

"The initial check-in was unusual. I waited about ten minutes while the clerk behind the desk and a young lady were figuring out about her checking in. He didn’t smile once and didn’t seem to know what he was doing. When it was my turn, no smile, no welcome, just “next.” Then, I swear, he had his finger up his nose, right there in front of me and other waiting customers. He asks for my ID and credit card and I said, “not after you were picking your nose!” So he stepped into the room adjacent to...

"Clean room"

"No hot tub"

"The property was ok staff was nice but the cleanliness of the beds was disgusting. As much as these hotels charge for rooms they need to make sure house keeping is doing the job they’re paid to do. This is not the first hotel that this has happened at. With the reviews I was very disappointed to say the least!! "

"It was understand construction. Would have been nice to know before booking. Check in was easy and the staff was nice. Not many parking spaces due to construction. I was given a newly remodeled room. Room was clean. Bathtub faucet leaked the whole time. Bathroom lights are not bright enough. Ironing board was broken and kept falling down. Parts of the carpet were falling apart on the ends, paint on carpet in spots. Comforter on bed was ripped. Towels had stains on them. Tv only had sports...

"Hotel very nice. Room clean. Breakfast was just ok and smelled strongly in our room in the morning "