Hoteller med pool i Refuge

"The pools are nice, but there's not enough seating for the guests. They allow the chairs to be blocked by customers using towels early in the morning between the hours of 6-7 a.m.making it near impossible to get seating when you bring your family down after that. Smoking on the premises is not regulated so enjoying the balcony or just walking around and not smelling smoke was disheartening. "

"The room was clean daily that was fine, but I was only offered turn down Service once and it was never offered again the entire week I was there. I was given a robe, but the Cleaning Lady accidentally took the robe when she took the towels and I was never given another robe. I tried to get another one. They said I had to call Guest Service. It was a thing I didn’t even worry about it. They forgot to bring my bag to my room when I initially checked in so I didn’t get it until almost 9 PM when I...

"room was clean when we arrived. but was never cleaned for the 3 days we were there. drain was also giving a foul smell"

"Yes the breakfast was always fresh, mostly local and very tasty. AC worked perfectly. Room was nice and cool."

"A/C, water pressure, bed…all excellent. Vista Inn is in a heavily gated community, which is potentially more of a hassle than a feeling of security. The on site landlord was extremely helpful with security codes. The price was fair. It was a no frills spot. However, Falmouth does not offer many choices, for lodging, for food and for anything to do, to keep one for an extra day."

"Took 2.5 hrs to get checked into correct room. First room was given to us and another person. The second room wasn’t what we requested. Spoke with manager (Amir) only for him to promise and upgraded room and free massages. Only 1 elevator was working for 2 buildings the first day. Once in the upgraded room the safe didn’t work. The handheld shower head was broken and the tv did not work. We received a call later that evening from manager to schedule our massage. Day of massage went to the spa...

"The staff took exceptional care of use during hurricane Melissa"