Hoteller i Reform

"The hotel pool was closed.. with no warning when we booked or discount since it was. The breakfast was slim and once gone they did not restock even within the time for breakfast that they have posted. The laundry is also down with no warning about that. The elevator door was stuck open on main elevator so stairs were the only option. If this had been posted when I booked or discounted because of all the inconveniences, maybe. But we never would have booked there if we knew it was like this."

"This property is very, very tired. Franchise owner needs to do his PIP (property improvement plan) or Hyatt needs to remove this property. Web site pictures are from the property's grand opening - it doesn't look like this now. There are hints of how nice it once was, but those days are long gone with the least amount of money going to keep this property up and running. Water stains all over the lobby ceilings, worn carpet and furnishings and a parking lot from hell with cracks and...

"Not accommodating..."

"Absolutely magnificent home! Years and years of loving curation provide pure eye candy for visitors while lending a true element of grandmacore nostalgia, exhibiting decades of a life well lived in every available space!! The host, Burnette, is a lovely lady and greets you with the warmth of a grandmother, happy to welcome you in with a cup of hot tea! Breakfast was a scrumptious homemade quiche and cherries jubilee! We look forward to returning!! "

"Everything was fine. Employees nice and helpful."

"The room was clean. The staff were a little busy. Breakfast was OK. Air-conditioning worked great"

"The rooms were clean, somewhat dated. Great breakfast. No one cleaned the room during the 2 night stay"

"The room was clean, the staff were very helpful, air-conditioning worked great. The building could be maintained a little better."

"Awesome staff, Cleanliness is a plus for me and it was fulfilled. This is actually our 2nd time staying here, and both never disappointed. Definitely will be our "Go To" Hotel everytime we touch down in Columbus."

"Loved the cleanliness of the room. The hotel itself was clean. It was a bit warm in certain areas. My only dislikes would be the cable TV was not working and only had 4 channels available."

"I like the affordable rooms and the location to anything you might want and the rooms are clean and it's not a bunch of hooligans running around"

"Nice place to stay"