Indendørs pool

Anmeldelser af SureStay Plus Hotel by Best Western Redding

2.5 out of 5
SureStay Plus Hotel by Best Western Redding
2600 Larkspur Lane, Redding, CA

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 340 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 314 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 171 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 98 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 81 af i alt 1004 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

christopher

Overnattede 1 nat i maj 2024
Svar fra Management Team den 24. maj 2024
Dear Christopher,Thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

Kim

Our room was great but the property needs an upgrade
Overnattede 1 nat i maj 2024
Svar fra Management Team den 20. maj 2024
Dear Kim, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

Gail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Room was very clean and bed was comfortable. Staff were all friendly
Overnattede 1 nat i maj 2024
Svar fra Management Team den 21. maj 2024
Dear Gail, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associate who helped make everything great. We gladly welcome you to stay with us again in the future

2/10 Forfærdeligt

Deanna

Rejste med familie
Reservation incorrect at hotel. Additional fee of $50 charged as damage deposit. Additional fee required to get room as requested and paid for in reservation. Rooms are so crowded we had to wait for each other to walk from bed to bathroom or sink. No sink in bathroom. Breakfast selection was very good. I would never return here or recommend Expedia reservations!
Overnattede 1 nat i maj 2024
Svar fra Management Team den 19. maj 2024
Dear Deanna,Thank you for reaching out. We are glad to hear you enjoyed the breakfast we had to offer. I apologize for any confusion regarding your room and the additional fees.Your booking was made for a room with one bed, as specified in the per paid reservation. Upon your request we were able to change your room type to accommodate you. Additionally, our hotel has a 50 incidental hold policy, which is standard to cover potential charges. this hold is released shortly after departure if no extra charges were incurred. Thank you again

10/10 Fremragende

Rhonda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to stay.
Overnattede 1 nat i maj 2024
Svar fra Management Team den 21. maj 2024
Dear Rhonda, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associate who helped make everything great. We gladly welcome you to stay with us again in the future

10/10 Fremragende

allen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was easy to get to. The staff was great.
Overnattede 2 nætter i maj 2024
Svar fra Management Team den 8. maj 2024
Dear valued guest, we are very appreciative that you took the time to provide your feedback. We are thrilled to see that you enjoyed the amenities the hotel had to offer by your great rating. We gladly welcome you to stay with us again in the future.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed my stay here. I come to Redding a few times a year, and will definitely stay here again. Clean, well-maintained spacious room. Comfortable bedding. Quiet.
Overnattede 1 nat i april 2024
Svar fra Management Team den 29. apr. 2024
Dear Michael, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I asked if we could change the date of our return stay and the Office person was happy oblige and waive the penalty fee. We were impressed how helpful she was. The breakfast is good.
Overnattede 1 nat i april 2024
Svar fra Management Team den 30. apr. 2024
Dear Kathleen, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associate who helped make everything great. We gladly welcome you to stay with us again in the future

8/10 Udmærket

Laurie

Rejste i en gruppe, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I always bring my little Frenchie with me and there seemed to be plenty of "dog friendly" places for her to do her business. Convenient and clean room! Will definitely stay here again!!
Overnattede 1 nat i april 2024
Svar fra Management Team den 28. apr. 2024
Dear Laurie, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.

8/10 Udmærket

Judy, Meridian

Rejste med familie
Synes godt om: Rengøring, faciliteter
We were here for Kool April Nites. Its was good other than cars revving engines at early hours in morning out in parking lot. Lots of parking, room floors did nit have carpet which was good. Full continental breakfast served from 6-9am which was a plus.
Overnattede 2 nætter i april 2024
Svar fra Management Team den 28. apr. 2024
Dear Judy, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.

10/10 Fremragende

Edward, Vancouver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Management Team den 28. apr. 2024
Dear Edward, We are very appreciative, that you took the time to provide your rating. We are glad to see you enjoyed the amenities the hotel had to offer. We gladly welcome you to stay with us again in the future.

10/10 Fremragende

Carole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome stay, the staff and facilities excellent.. Loved the breakfast and pool.
Overnattede 2 nætter i april 2024
Svar fra Management Team den 22. apr. 2024
Dear Carole, We are very appreciative that you took the time to provide your feedback. We are thrilled to hear that our staff members were friendly and that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.

10/10 Fremragende

TRESA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pool area was great for the kids. Staff and facilities were clean.
Overnattede 1 nat i april 2024
Svar fra Management Team den 22. apr. 2024
Dear Tresa, We are very appreciative that you took the time to provide your feedback. We are thrilled to hear that our staff members were friendly and that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associates. We gladly welcome you to stay with us again in the future.

10/10 Fremragende

Thushyanthy

Overnattede 1 nat i april 2024
Svar fra Management Team den 12. maj 2024
Dear valued guest, we are very appreciative that you took the time to provide your feedback. We are thrilled to see that you enjoyed the amenities the hotel had to offer by your great rating. We gladly welcome you to stay with us again in the future.

8/10 Udmærket

Patricia

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really like this property.The staff is nice.The hotels clean just get a good bye
Overnattede 2 nætter i april 2024
Svar fra Management Team den 19. apr. 2024
Dear Patricia, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

10/10 Fremragende

Konnie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice quiet and clean
Overnattede 1 nat i april 2024
Svar fra Management Team den 20. apr. 2024
Dear Konnie, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

K. P. Morse

Overnattede 1 nat i april 2024
Svar fra Management Team den 8. maj 2024
Dear valued guest, We are very appreciative that you took the time to provide your feedback. We are thrilled to see that you enjoyed the amenities the hotel had to offer by your great rating. We gladly welcome you to stay with us again in the future.

10/10 Fremragende

Anna

Overnattede 1 nat i april 2024
Svar fra Management Team den 3. maj 2024
Dear Anna, We are very appreciative, that you took the time to provide your feedback. We are thrilled to hear that you enjoyed the amenities the hotel had to offer. We will be passing along your kind words to our associate who helped make everything great. We gladly welcome you to stay with us again in the future

8/10 Udmærket

Suzanne

Overnattede 1 nat i april 2024
Svar fra Management Team den 10. apr. 2024
Dear Suzanne,Thank you for your great rating. We look forward to your next stay with us.

10/10 Fremragende

Daulton

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and quaint
Overnattede 3 nætter i marts 2024
Svar fra Management Team den 7. apr. 2024
Dear valued guest, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

Pamela

Overnattede 1 nat i april 2024
Svar fra Management Team den 23. apr. 2024
Dear Pamela,Thank you for your great rating. We look forward to your next stay with us.

10/10 Fremragende

Cherie

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and efficient. Hot tub broken both times we stayed (2 weeks apart).
Overnattede 1 nat i marts 2024
Svar fra Management Team den 31. mar. 2024
Dear valued guest, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

10/10 Fremragende

Stanisha

Overnattede 4 nætter i marts 2024
Svar fra Management Team den 19. apr. 2024
Dear Stanisha, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

10/10 Fremragende

Hau

Rejste med familie og småbørn
Synes godt om: Faciliteter
Very clean, put together. Black out curtains were very nice to sleep in.
Overnattede 1 nat i marts 2024
Svar fra Management Team den 30. mar. 2024
Dear valued guest, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

10/10 Fremragende

Christopher, Dover

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Management Team den 16. apr. 2024
Dear Christopher, We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are very pleased to hear that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

6/10 Okay

Shimmer

Synes godt om: Service og personale
The property looked fairly clean and maintained. The bathroom vent was not working and the breakfast option is mediocre. If you are trying to save money on food it is useful. Overall okay experience
Overnattede 1 nat i marts 2024
Svar fra Management Team den 18. mar. 2024
Dear Shimmer,Thank you for providing your review on your recent stay. We hope to see you again soon.

10/10 Fremragende

Donna

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and nice
Overnattede 1 nat i marts 2024
Svar fra Management Team den 17. mar. 2024
Dear Donna,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

Bert

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Average location
Overnattede 1 nat i marts 2024
Svar fra Management Team den 16. mar. 2024
Dear Bert,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

10/10 Fremragende

Jeanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Management Team den 13. mar. 2024
Dear Jeanne,Thank you for your great rating. We look forward to your next stay with us.

8/10 Udmærket

Adrián

Overnattede 1 nat i marts 2024
Svar fra Management Team den 25. mar. 2024
Dear valued guest,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

Jessica

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Management Team den 26. feb. 2024
Dear Jessica,Thank you for taking the time to send in your rating on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you We hope that in the future we will have the pleasure of welcoming you again

10/10 Fremragende

Adeline, Rancho Cordova

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay at this hotel. The room was very spacious, clean and the bed comfortable. The staff was nice and breakfast was good. We will come back to this hotel next time we're in the Redding area.
Overnattede 1 nat i februar 2024
Svar fra Management Team den 20. feb. 2024
Dear Adeline,Thank you for taking time to provide us with your feedback. We are happy to hear that your stay with us was enjoyable and that the staff was able to meet your expectations. We look forward to your future stays.

8/10 Udmærket

Cathy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms were a little narrow with a walker but made it work. Beds were good.
Overnattede 1 nat i februar 2024
Svar fra Management Team den 10. feb. 2024
Dear Cathy,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

10/10 Fremragende

Heather

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was perfect
Overnattede 1 nat i februar 2024
Svar fra Management Team den 10. feb. 2024
Dear Heather,Thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

Jackie

Rejste med partner, Forretningsrejsende, Rejste med kæledyr
Overnattede 1 nat i februar 2024
Svar fra Management Team den 8. feb. 2024
Dear Jackie,Thank you for your great rating. We look forward to your next stay with us.

8/10 Udmærket

David

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Staff very friendly.
Overnattede 7 nætter i januar 2024
Svar fra Management Team den 5. feb. 2024
Dear David,Thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

6/10 Okay

Jamie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfy stay
Spacious comfy room for our family of 6! We wished the pool was a little warmer tho. Definitely some questionable activity in the room next to us as people were coming and going, knocking on their door all hours of the night.
Overnattede 1 nat i januar 2024
Svar fra Management Team den 28. jan. 2024
Dear Jamie,Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fremragende

Nicolette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved my room.
I was super happy during my stay, I had a suite and absolutely took advantage of having the jacuzzi tub. This is my second time staying at this location and I would stay again.
Overnattede 3 nætter i januar 2024
Svar fra Management Team den 15. jan. 2024
Dear Nicolette,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

10/10 Fremragende

Charise

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Management Team den 15. jan. 2024
Dear Charise,Thank you for your amazing rating. We look forward to your next stay with us.

8/10 Udmærket

Jennifer

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room and hotel staff were great. Breakfast could be better.
Overnattede 1 nat i januar 2024
Svar fra Management Team den 13. jan. 2024
Dear Jennifer,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again

8/10 Udmærket

Valentin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place for an overnight stay on the way to final destination.
Overnattede 1 nat i januar 2024
Svar fra Management Team den 9. jan. 2024
Dear Valentin,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again

8/10 Udmærket

Quentin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Management Team den 10. jan. 2024
Dear Ouentin,Thank you for your great rating. We look forward to your next stay with us.

10/10 Fremragende

David

Overnattede 1 nat i januar 2024
Svar fra Management Team den 9. jan. 2024
Dear David,Thank you for your amazing rating. We look forward to your next stay with us.

6/10 Okay

Marci

Overnattede 1 nat i december 2023
Svar fra Management Team den 1. jan. 2024
Dear Marci,Thank you for taking out the time to send in your rating. We look forward to your next stay with us.

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was great
Overnattede 1 nat i december 2023
Svar fra Management Team den 26. dec. 2023
Dear Andrew,We want to thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you. We hope that in the future we will have the pleasure of welcoming you again.

6/10 Okay

William

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Run down hotel
Overnattede 1 nat i december 2023
Svar fra Management Team den 24. dec. 2023
Dear valued guest,We appreciate you taking the time to let us know how we're doing, although it's always encouraged for our guests to let us know if there are areas which we can improve in order for us to provide the highest possible satisfaction. We hope that you will give us another opportunity.

6/10 Okay

Esther

Svar fra Management Team den 8. feb. 2024
Dear Esther,Thank you for providing your rating on your past stay. We hope to see you again soon.

8/10 Udmærket

Vernon

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Management Team den 29. nov. 2023
Dear Valued guest,We want to thank you for taking the time to give your feedback. We look forward to your next stay with us.

8/10 Udmærket

Jersey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
will charge you extra $30 Pet Fee
Overnattede 1 nat i november 2023
Svar fra Management Team den 24. nov. 2023
Thank you for taking the time to provide your thoughts on your recent stay with us. We are pleased that you were satisfied with the quality of service provided to you other then the charge of the pet fee, but regret that you were unaware. We hope that in the future we will have the pleasure of welcoming you again.

8/10 Udmærket

Valerie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Management Team den 23. nov. 2023
Dear Valerie,We want to thank for sending in your great rating for your stay at our hotel. We hope to see you in the near furture.