Bar (på overnatningsstedet)
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Anmeldelser af Best Western Plus Raton Hotel

3 out of 5
Best Western Plus Raton Hotel
473 Clayton Road, Raton, NM

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 651 af i alt 974 anmeldelser" "
Bedømmelse på 8 − Udmærket. 236 af i alt 974 anmeldelser" "
Bedømmelse på 6 − Okay. 56 af i alt 974 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 974 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 974 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kimberly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. clean and very comfortable rooms.
Overnattede 1 nat i maj 2024
Svar fra Lynda, Front Desk den 13. maj 2024
Thank you for the great review. We are so pleased you enjoyed your stay. Hope you stay with us when you come back through

10/10 Fremragende

Brent

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Eyleah den 7. maj 2024
Thank you for you for your feedback! We are glad that you enjoyed you stay with us!

10/10 Fremragende

Timothy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great professional staff.
Overnattede 1 nat i maj 2024
Svar fra Eyleah den 4. maj 2024
Thank your for your feedback! We are glad you enjoyed your stay with us!-Eyleah

10/10 Fremragende

Scott

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff at check in and breakfast were very friendly, helpful and courteous. We were only there for 1 night, but a very nice, clean and quiet hotel. Will stay here again on our travels.
Overnattede 1 nat i maj 2024
Svar fra Eyleah den 4. maj 2024
Thank your for your feedback! We are glad you enjoyed your stay with us and look forward to your next one!

6/10 Okay

Richard

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I stay at this hotel frequently and it is by far the nicest in Raton. Unfortunately this last visit was a big dissapointment. While the staff is always wonderfull the condition of my room was unacceptable and ruined my stay. The hvac in the room didnt function properly and could not maintain a consistent temperature. It was eirmther freezing or boiling. Second there was something wrong with the plumbing so that every time the guests above me used their bathroom it caused a very loud cracking noise in my room thst sounded like the wall was breaking. This woke me up repeatedly and I got no sleep at night. This hotel is too expensive to be uncomfortable and sleepless. Maintenence needs to step it up.
Overnattede 2 nætter i april 2024
Svar fra Bernadine, Manager den 1. maj 2024
Thank you for your continued patronage and for sharing your recent experience with us. We deeply apologize for the inconveniences you encountered during your stay. It's disheartening to hear that the HVAC system and plumbing in your room did not meet our usual standards of comfort and tranquility. Your feedback is invaluable as it helps us identify areas for improvement. Rest assured, we will address these issues promptly with our maintenance team to ensure a more enjoyable experience for all our guests. We appreciate your understanding and hope to have the opportunity to regain your trust on your next visit.

10/10 Fremragende

Katherine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean, well maintained and inviting. We were very comfortable in our room and enjoyed the breakfast buffet as well. Everyone on staff we encountered was pleasant and helpful. Definitely recommend.
Overnattede 1 nat i april 2024
Svar fra Eyleah den 16. apr. 2024
Thank you for your feedback! We are glad you enjoyed your stay with us. (:

10/10 Fremragende

Julia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the indoor pool and onsite restaurant
Overnattede 1 nat i marts 2024
Svar fra Lynda, Front Desk den 2. apr. 2024
Thank you Julia for your review. We are pleased you enjoyed your stay with us and got to enjoy the pool and the restaurant.We hope you stay with us when you come back through.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very helpful and friendly staff! They called us to confirm our arrival time and were so helpful at check in!
Overnattede 1 nat i marts 2024
Svar fra Bernadine, Manager den 9. mar. 2024
Thank you for your kind words! We're delighted to hear you found our staff helpful and friendly. It was our pleasure to assist you during check-in and we hope to welcome you back soon!

10/10 Fremragende

Michael

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Restaurant
Overnattede 1 nat i marts 2024
Svar fra Bernadine, Manager den 9. mar. 2024
Thank you for the fantastic 5-star rating! We're thrilled to hear you enjoyed our restaurant. We look forward to serving you again soon!

10/10 Fremragende

Hector

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i marts 2024
Svar fra Lynda, Front Desk den 4. mar. 2024
Thank you Hector for staying with us and so pleased you enjoyed your stay. Hope you stay with us when you come back through

4/10 Dårligt

Mike

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra Bernadine, Manager den 28. feb. 2024
Thank you for taking the time to share your feedback with us. We value all guest experiences and strive to continuously improve. We're sorry to see that your stay fell short of expectations. If you have specific concerns or suggestions, we'd love to hear more about them so we can address them promptly.

10/10 Fremragende

Robert

Rejste med familie og småbørn
The property met our expectations on a trip from Texas to Co. It was in a good location. Room was simple and clean. Floors were uncarpeted which was cold in the vanity area. Complimentary breakfast was not good and wish we had gone to the Denny’s across the street. It’s not fancy but we would stay again if we are making the same trip again.
Overnattede 1 nat i februar 2024
Svar fra Lynda, Front Desk den 28. feb. 2024
Thank you Robert for the nice review.We are pleased you enjoyed your stay with us. So sorry you didn't enjoy the breakfast buffet, that is one of our most popular amenities that we have. Hope next time it will be better.

10/10 Fremragende

Hector

Rejste med familie og småbørn
Synes godt om: Faciliteter
Had a great stay
Overnattede 2 nætter i februar 2024
Svar fra Lynda, Front Desk den 26. feb. 2024
Thank you Hector for staying with us. We are so happy you enjoyed your stay. Hope you stay with us when you come back through

10/10 Fremragende

Melody

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really cool place. Indoor warm pool and sitting area outside your room. Restaurant right there. I will stay here again.
Overnattede 1 nat i februar 2024
Svar fra Lynda den 19. feb. 2024
Thank you Melody for the awesome review.We are so pleased you enjoyed your stay!Hope you will stay with us when you come backthrough. :)

10/10 Fremragende

Hector

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked it
Overnattede 3 nætter i februar 2024
Svar fra Lynda, Front Desk den 12. feb. 2024
Thank you for staying with us last week. We are pleased you enjoyed your stay and hope you stay with us when you come back through.

10/10 Fremragende

Christy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy access from Interstate, friendly staff, appears well cared for and reasonable price.
Overnattede 1 nat i februar 2024
Svar fra Lynda, Front Desk den 5. feb. 2024
Thank you Christy for staying with us and we are pleased you enjoyed your stay.We hope you stay with us when you come back through.

10/10 Fremragende

Erin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very easy to get to off of I-25.
Overnattede 1 nat i februar 2024
Svar fra Lynda, Front Desk den 5. feb. 2024
Thank you Erin for staying with us and are pleased you enjoyed your stay.We hope you make us your next stop when you come through.

10/10 Fremragende

Dana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place to stay.
This is a great place for an over night stay. Staff was great. We enjoyed eating in the restaurant.
Overnattede 1 nat i januar 2024
Svar fra Lynda, Front Desk den 30. jan. 2024
Thank you for choosing to stay with us. We are glad you enjoyed your stay with us and hope you stay with us when you come back through.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good
Overnattede 2 nætter i januar 2024
Svar fra Lynda, Front Desk den 30. jan. 2024
Thank you for your feedback. We hope you stay with us when you come back through.

8/10 Udmærket

Charles

Overnattede 1 nat i januar 2024
Svar fra Lynda, Front Desk den 22. mar. 2024
Thank you for your feedback! Glad you enjoyed your stay.We hope you stay with us again!

10/10 Fremragende

Victor, Denver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i januar 2024
Svar fra BW Plus Raton den 17. jan. 2024
Thank you for the feedback. We hope you stay with us again.

10/10 Fremragende

Lawrence

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
all good
Overnattede 1 nat i januar 2024
Svar fra BW Plus Raton den 9. jan. 2024
Thanks for the great review. We are glad you enjoyed your stay!

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel was good
Overnattede 1 nat i januar 2024
Svar fra Lynda, Front Desk den 8. jan. 2024
Thank you for choosing to stay with us! We are please you enjoyed your stay!

6/10 Okay

Vernon

Rejste med familie
Overnattede 1 nat i december 2023
Svar fra BW Plus Raton den 8. jan. 2024
Thank you for your feedback.Have a great day

10/10 Fremragende

Perla

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Limpio , agradable y camas para descansar
Svar fra BW Plus Raton den 9. jan. 2024
Thank you for the great review, we are glad you enjoyed your stay!

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra BW Plus Raton den 8. jan. 2024
Thank you for your feedback!Have a great day!

10/10 Fremragende

Erika

Overnattede 1 nat i januar 2024
Svar fra Lynda, Front Desk den 31. jan. 2024
Thank you for the great review. We are happy you enjoyed your stay with us and hope you stay with us when you come back through.:)

10/10 Fremragende

Brandon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This hotel is a Dream!
A diamond in the rough, a resort disguised as a typical exterior entry motel. I loved the ability to park outside our room and also have an additional interior door that accesses the courtyard and pool area. We stayed in the King suite which had plenty of room and a huge bathroom with a separate shower from the huge bath tub! A heated pool in the large courtyard which has plenty of room for large family travelers. There’s also a restaurant bar that serves great food and with a full bar and local beers on tap. All of the staff was very friendly and helpful.
Overnattede 1 nat i december 2023
Svar fra Lynda, Front Desk den 5. jan. 2024
Hello Brandon, Thank you for leaving a wonderful review with pictures of our facility. We are so pleased you enjoyed your stay with us from the room you reserved to the restaurant and bar. We hope you stay with us when you come back through Raton.

8/10 Udmærket

Michael

Overnattede 1 nat i december 2023
Svar fra Lynda, Front Desk den 2. jan. 2024
Thank you Michael for the review. We hope you stay with us again.

8/10 Udmærket

Gustavo

Synes godt om: Service og personale
Overnattede 1 nat i december 2023
Svar fra Lynda, Front Desk den 2. jan. 2024
Thank you Gustavo for the review. We hope you stay with us when you come back through.

10/10 Fremragende

michael

Clean room and comfortable beds. Fast wifi for business and travel. Excellent chef of 20 years! Friendly and helpful staff
Overnattede 1 nat i december 2023
Svar fra Lynda, Front Desk den 29. dec. 2023
Thank you Michael for the awesome review. We are pleased you enjoyed your stay with us. We hope to see you again soon. :)

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Lynda, Front Desk den 29. dec. 2023
Thank you for your great review. We hope you stay with us again.

10/10 Fremragende

April

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel located right off I 40. There's a nice indoor pool and restaurant.
Overnattede 1 nat i december 2023
Svar fra Lynda, Front Desk den 20. dec. 2023
Thankyou April for you great review. We are so please you enjoyed your stay! We hope you stay again when coming back through. :)

2/10 Forfærdeligt

Dean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Bernadine, Hotel Manager den 14. dec. 2023
We sincerely strive for all of our guests to have an enjoyable stay with us, I am sorry if you did not. If you have a moment to give us a call and let us know what you did not like about your stay we would appreciate it.

10/10 Fremragende

William

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel.
Overnattede 1 nat i december 2023
Svar fra Lynda, Front Desk den 14. dec. 2023
Thank you for the great feedback. Hope you stay with us again.

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
rooms very comfortable and clean
Overnattede 1 nat i november 2023
Svar fra Ana Louisa den 29. nov. 2023
Thank you for your visit and we look forward to your next return visit.

8/10 Udmærket

Carlos

Synes godt om: Rengøring
Overnattede 1 nat i november 2023
Svar fra Lynda, Front Desk den 19. dec. 2023
Thank you Carlos for the great review.We are pleased you enjoyed your stay with us.We hope to see you when you come back through.Have a great day.

2/10 Forfærdeligt

Richard

Overnattede 1 nat i november 2023
Svar fra Bernadine, Hotel Manager den 20. dec. 2023
I am very sorry to see the "1" rating as we strive to provide an enjoyable stay for all of our guests. I am sorry if we did not. If you wouldn't mind giving us a call, I would really appreciate it. I'd really like to hear about your stay so we can address any areas of concern to continuously improve.

10/10 Fremragende

Tasha Gail

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So friendly! Clean, clean, clean! Lovely place w/ lovely amenities. Breakfast pancakes were AMAZING!!!! Staff is 10 out of 10!
Overnattede 1 nat i november 2023
Svar fra Lynda, Front Desk den 28. nov. 2023
Thank you for the great review. We are pleased you enjoyed your stay with us. We hope you stay when you come back through.

10/10 Fremragende

Wesley

Overnattede 1 nat i november 2023
Svar fra Lynda, Front Desk den 14. dec. 2023
Thank you for the awesome rating. Hope you stay with us again.

8/10 Udmærket

siddharth

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very motel like . But breakfast was good and very good staff
Overnattede 1 nat i november 2023
Svar fra Lynda, Front Desk den 21. nov. 2023
Thank you for staying with us! We are pleased that you enjoyed the breakfast buffet. Hope you stay with us again when you come through.

10/10 Fremragende

Allan, Johnson Lake

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Eyleah den 18. nov. 2023
Thank you for your feedback! We are super glad that your enjoyed your stay! (:

10/10 Fremragende

Captain

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front counter ladies were very helpful and friendly. Gave us directions and a quick briefing of the local area. There is also a restaurant on site at the hotel
Overnattede 1 nat i november 2023
Svar fra Eyleah den 13. nov. 2023
Thank you for your feedback! We hope for safe travels!

10/10 Fremragende

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy access, helpful staff and everything worked.
Overnattede 1 nat i november 2023
Svar fra Eyleah den 9. nov. 2023
Thank you for your feedback! We appreciate your time with us!

10/10 Fremragende

Kyle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good, helpful people at a good, clean, spacious place (an old 'Holidome' for those familiar). As good a place as you'll find in Raton.
Overnattede 1 nat i november 2023
Svar fra AnaLouisa den 8. nov. 2023
Thank you for the kind words and glad your stay was enjoyable. We will be looking forward to your next visit here with us in the near future!

6/10 Okay

Blake

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i november 2023
Svar fra Eyleah den 4. nov. 2023
Thank you for your feedback! Please let us know if there's anything we can do to improve your stay with us. We want to ensure that we can provide the best stay possible for everyone. (:

10/10 Fremragende

Dale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Lynda, Front Desk den 30. okt. 2023
Thank you Dale for the great review.We hope you stay with us again.

8/10 Udmærket

Brennon

Overnattede 1 nat i oktober 2023
Svar fra Eyleah den 13. nov. 2023
Thank you for your feedback! We hope for your safe travels!

10/10 Fremragende

Debra

Overnattede 1 nat i oktober 2023
Svar fra Lynda, Front Desk den 25. okt. 2023
Thank you Debra for staying with us. We are pleased you enjoyed your stay. Have a great day! :)

10/10 Fremragende

Michael

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Never had a bad experience here. The staff are wonderful, the breakfast buffet is fantastic and the rooms are great. Beds are comfy and the option to exit the room outside or inside in the atrium is really unique and we like this feature.
Overnattede 1 nat i oktober 2023
Svar fra Eyleah den 22. okt. 2023
Thank you for the feedback! We are glad that you enjoyed your stay with us!