Hoteller i Quebrada Arriba

"Si"

"Falta de iluminación, la lámpara de mesa deslumbrante. No había iluminación en la cocinita. Todo lo demás muy bueno."

"The resort was clean, comfortable, has potential, with spacious rooms and friendly staff, but improvements in communication, maintenance, and guest management are needed. Significant issues with reservation accuracy at check-in(reserved two king rooms but was given one king and one room with two queen beds because my original reservation had been given to another party. I had been in contact with the hotel before arrival and received confirmation the day before that both king rooms were...

"The place was fantastic Loved the area "

"Lugar centrico. Tiene estacionamiento Importante para nosotros . La persona encargada muy accesible. Volvería a alquilarlo . "

"Clean room, staff was very attentive, casino was excellent and the bar was very good."

"Buen sitio y limpio"

"Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio"

"Todo muy bien "

"The bed sheets and the comfort had stains even blood stains. If the bulding is fully booked it will ran out of hot water. Pillow are way too used and uncomfortable. I suggest to oil the locks from the stairs and lobby to easly key insertion."

"Poot and parking is not safe."

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. "

"Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...