Hoteller i Pump Back

"Hotel needs a deep clean. The carpets are dirty, walls are pretty gross with spills, splatters, and unknown substances. It also has a very musty smell through hallways. The rooms are large, bathrooms are small, and beds are pretty comfortable."

"Breakfast was good Our room was taken when we unlocked the door After awhile they managed to get us another room"

"Dryer in laundry was not working and has not been working for awhile. Took 4 hours to get 1 load of laundry done. House keeping walked in without knocking. It was very scary!"

"Breakfast always great"

"Bugs everywhere. Looks nothing like the photos. The webpage mentioned a pool and jacuzzi, but neither were available. They didn’t appear to have been used in months, empty and full of crap (according to the kids). On arrival, I waited for 10 minutes for assistance. The janitorial staff stopped and got us help. We got as far as the room, then immediately turned around and left. The manager was quick to help us check out and refund our money at that point. They seemed to not be surprised by our...

"Was great except there wasn’t a broom or mop available. Had to go buy my own. Also 5 towels for two people wasn’t enough. The contact person did have the grill fixed right away when there was an issue. I will recommend this place to family and friends. We also plan to stay here again. "

"The room was gross. There were cigarette burns and stains on every piece of bedding. Large spills on the wall that were never cleaned. The bathroom was not clean. We didn’t even end up staying because it was so bad. The lady at check in was very friendly but the gentleman the we asked about the bedding stated “I don’t know it happens.” By far the worst place I have ever stayed."

"this place is awful. dirty and disgusting. roaches and bed bugs. never will i start there again. linen was dirty. room smelled gross. "

"Nice folks, but the property was a bit run down. Bed was comfortable, room was relatively clean. "