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Anmeldelser af Sandman Hotel & Suites Prince George

3 out of 5
Sandman Hotel & Suites Prince George
1650 Central St E, Prince George, BC

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 178 af i alt 703 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 703 anmeldelser" "
Bedømmelse på 6 − Okay. 138 af i alt 703 anmeldelser" "
Bedømmelse på 4 − Dårligt. 86 af i alt 703 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 703 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Pia, Give

Værelset var ok, men med 2 dobbeltsenge og stort køkken bør der være plads til at 4 kan sikke ned og spise. Det kunne man ikke. Der var 2 barstole som lige kunne presses ind ved den ene seng og en skranke til køkkenet.

2/10 Forfærdeligt

Cindy

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I didn’t feel safe there at all. We were driving a truck. The parking lot is very small. Hard to get in and out. The hotel was very noisy. There was garbage on the shelf in the closet. As I checked out I let them know that. I believe his response was “That is ok”. It isn’t ok.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Jessica

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra GSM-Simran.K den 25. maj 2024
Dear Jessica, thank you for taking the time to leave us a review!! We strive to provide exceptional service and comfortable experience for all our guests. We look forward to welcoming you back on your next visit for another 5-star experience.

4/10 Dårligt

P

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra GSM-Simran.K den 25. maj 2024
Thank you, Penny, for staying with us and for taking the time to share your experience with us. We are sorry to hear from you as we did not get any complaint from you during your stay. Please give us a call at 250-563-8131 as we need to know briefly where we fell short.

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra GSM-Simran.K den 18. maj 2024
Thank you so much, Charles, for your 5-star review! We're thrilled to hear that you had a great experience. Your support means the world to us, and we look forward to serving you again soon!

4/10 Dårligt

Patrick, Sherwood Park

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter
This is an older establishment and is quite evident in the room furnishings. The bed was comfortable. I travelled with others and we all experienced someone knocking on our door around midnight. I personally travel extensively (120 nights/yr) and only chose this location due to limited hotel options for 3 rooms on short notice. I am not a fan of Sandman chain, stopped using them over a year ago and tend toward another chain with better rooms and other factors.
Overnattede 1 nat i maj 2024
Svar fra GSM-Simran.K den 14. maj 2024
Dear Patrick, thank you for sharing your feedback with us. We appreciate your comments and apologizes for any inconvenience you experienced during your stay. We will take your concerns into consideration for future improvements. If you decide to give us another chance in the future, we hope to exceed your expectations.

6/10 Okay

Bambi

Rejste med familie
We literally were in a motel room around the back of the building in the furthest corner. Paid $200 for a dingy motel room, not hotel!
Overnattede 1 nat i maj 2024
Svar fra GSM-Simran.K den 14. maj 2024
Dear Bambi, we are sorry to hear about your experience. We aim to provide comfortable stay for all our guests, we apologize if we fell short of your expectations. We would love to see you again for better experience. Thank you!

8/10 Udmærket

Harley

Rejste med partner
Room was small
Overnattede 1 nat i marts 2024
Svar fra GSM-Hiya.M den 16. maj 2024
Dear Harley, thank you for taking the time to leave us a review. We apologize for the inconvenience with the room size. Please know we have several other room types available to choose from. We hope to see you again soon.

6/10 Okay

Rachel

Forretningsrejsende, Rejste i en gruppe
The door to the room was getting ready to fall off
Overnattede 2 nætter i maj 2024
Svar fra GSM-Simran.K den 18. maj 2024
Thank you, Rachel, for your feedback. We're sorry to hear about the issue with the door. We'll address this immediately to ensure it doesn't happen again. We appreciate your understanding and hope to provide a better experience on your next visit.

4/10 Dårligt

Kara

Synes godt om: Rengøring
Stay was ok but car was broken into as the parking was horrible and area a bit sketchy. I expected way better for 200 plus a night.
Overnattede 3 nætter i maj 2024
Svar fra GSM-Hiya.M den 16. maj 2024
Hello Kara, thank you for taking the time to leave us a review. We are sorry that your stay was not what you expected. Apologies for any inconvenience you experienced and want to assure you that we are taking your concerns seriously. We value your feedback and hope that you can give us an opportunity to serve you better next time.

8/10 Udmærket

Gene

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not bad but sort of a semi industrial area. But is was acceptable and restaurants were close by with a good selection of them.
Overnattede 1 nat i april 2024
Svar fra GSM-Simran.K den 18. maj 2024
Thank you, Gene, for your feedback! We're glad you found the location convenient with a good selection of nearby restaurants. We hope to welcome you back for an even better experience next time!

10/10 Fremragende

Ali

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazingg
Overnattede 1 nat i april 2024
Svar fra GSM-Simran.K den 12. maj 2024
Hello Ali, thank you for your wonderful 5-star review. We really appreciate your feedback and hope to see you again soon!

8/10 Udmærket

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Merci pour le service
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 30. apr. 2024
Cher Martin, Merci de nous avoir laissé un commentaire. Nous sommes heureux que vous ayez eu une excellente expérience. Au plaisir de vous revoir ! GSM-Hiya.M

8/10 Udmærket

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was alright ..still waiting on my security deposit tho
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 30. apr. 2024
Hello David, thank you for your feedback. Please be informed that as per our investigation, the deposit has been reimbursed from the hotel's side on the day you checked out. However, sometimes it takes two to five business days depending on your bank operator. Kindly give us call at 250-563-8131 so that we can provide you with the reimbursement approval code. Please accept my sincere apologies if we didn't meet your expectations in terms of hospitality. Thank you again. GSM-Hiya.M

8/10 Udmærket

holly

Forretningsrejsende
The room was fine and the staff nice at check in. There however were children running And around and parents screaming past Midnight. It was alarming to say the least. The parking is also very tight and thankfully I had a small suv not a truck’!
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 30. apr. 2024
Hello Holly, thank you for giving us a review about your stay. We deeply regret about the noise disturbances you faced from the neighboring guests. In terms of parking space, we will take your feedback into consideration and please know that we do have underground spacious parking for our guests. We value your feedback and will use it to improve our services and ensure that future guests have a better experience. Thank you for taking the time to bring these issues to our attention. We hope you visit us soon again! GSM-Hiya.M

6/10 Okay

Janice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
I like the location, just off highway 97 and the Denny's restaurant attached. I don't like the parking which is very small and tight for pickup trucks. The room was clean etc but looked out on room top with aircontioner/heater running outside
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 30. apr. 2024
Dear Janice, thank you for taking the time to leave us a review. We are thrilled to hear that you found our location and onsite restaurant convenient and easy for your stay. We apologize for the trouble you had with parking, please know that we have 3 parking lots and an underground parking. We have several other room types with different views for your comfort. We hope to see you again! GSM-Hiya.M

8/10 Udmærket

Helene

Rejste med familie
Synes godt om: Rengøring
they had issues with their credit card machine. it would only accept one transaction and decline the card for the next. We had two rooms to paid on one card so we had to use two different machines.
Overnattede 2 nætter i april 2024
Svar fra GSM-Hiya.M den 29. apr. 2024
Hello Helene, thank you for writing us a feedback on your experience with us! We apologize for the inconvenience caused due to our credit card machines, rest assured they are now operating well. We hope to have the opportunity to welcome you back in the future. GSM-Hiya.M

10/10 Fremragende

Miguel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 26. apr. 2024
Hello Miguel, thank you for your glowing 5-star review! Your feedback means a lot to us, and we are thrilled to hear that you had such a positive experience. We truly appreciate your support and look forward to welcoming you again! GSM-Hiya.M

10/10 Fremragende

travis

Rejste med familie
Synes godt om: Service og personale, faciliteter
Location was easy to get to rooms clean the only issue was the people smoking weed outside our room little sketchy
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 26. apr. 2024
Dear Travis, thank you for your feedback! We understand the importance of a convenient location for our guests and appreciate your feedback on our hotel's location. Thank you for your positive comment about our clean rooms. Although, we apologize about people smoking weed outside your room. We do have designated smoking areas, and guests are requested to smoke at least 10 meters from doors. Looking forward to welcoming you again! GSM-Hiya.M

10/10 Fremragende

Lida

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean & comfortable rooms, friendly staff.
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 26. apr. 2024
Dear Lida, we are thrilled to hear that you found the accommodation clean and comfy as well as our staff friendly. We appreciate your feedback and look forward to welcoming you back again! GSM-Hiya.M

10/10 Fremragende

Gary

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nicr
Overnattede 3 nætter i april 2024
Svar fra GSM-Hiya.M den 26. apr. 2024
Hi Gary, Wow! Thank you so very much for the 5-star review! I shared this with our team and it made everyone’s day. We really appreciate when our guests take time out of their day to give us such a glowing rating. GSM-Hiya.M

8/10 Udmærket

Leslie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay was great.
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 26. apr. 2024
Hello Leslie, thank you for your feedback. We are glad to hear that you had a great experience with us. We look forward to seeing you again! GSM-Hiya.M

8/10 Udmærket

Sara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed how the room was dark colours and not bright white like every other hotel room. The bed was extremely comfortable
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 26. apr. 2024
Hello Sara, thank you for leaving us a review. We are happy to know that you found our rooms and bed cozy and comfortable. We hope to see you again soon! GSM-Hiya.M

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly and able to answer all my questions.
Overnattede 1 nat i april 2024
Svar fra GSM-Simran.K den 20. apr. 2024
Dear Scott, "Thank you for your kind words! We are thrilled to hear that our staff provided you with an excellent experience and were able to assist you with all your questions. We appreciate your feedback and look forward to welcoming you back soon!"

8/10 Udmærket

Mike

Synes godt om: Faciliteter
Poor parking for full sized vehicles
Overnattede 2 nætter i april 2024
Svar fra GSM-Hiya.M den 17. apr. 2024
Hello Mike, thank you for leaving a review. We apologize for the inconvenience caused by the limited full sized vehicles parking and will take your feedback into consideration. We hope you visit us soon again! GSM-Hiya.M

10/10 Fremragende

Amber

Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 17. apr. 2024
Hello Amber, thank you for your wonderful 5-star review. We really appreciate your feedback and hope to see you again soon! GSM-Hiya.M

4/10 Dårligt

Eli

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra GSM-Hiya.M den 17. apr. 2024
Dear Eli, Thank you for staying with us and for taking the time to share your experience with us. We are sorry that we did not meet your expectations. Please allow us to show you our hospitality one more time. GSM-Hiya.M

10/10 Fremragende

Paige

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We love staying here with our big family! We will definitely be back when we are in the city!
Overnattede 5 nætter i marts 2024
Svar fra GSM-Simran.K den 4. apr. 2024
Thank you so much for your glowing review! We are thrilled to hear that you and your family enjoyed your stay with us. We can not wait to welcome you back when you are in the city again. Safe travels unit then! See you soon!

6/10 Okay

Tanya

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Denny’s had horrible service, front staff was great
Overnattede 1 nat i april 2024
Svar fra GSM-Simran.K den 4. apr. 2024
Thank you for sharing your feedback. We are glad to hear that you had a positive experience with our front staff and we apologize for the disappointing service you encountered elsewhere. We will forward your review to Denny's for addressing the issue. Denny's might contact you shorty. Thanks again!

4/10 Dårligt

Amber

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room was not as clean as expected from pictures, and we were next to the pool. Noise from hot tub running kept me up all night
Overnattede 1 nat i april 2024
Svar fra GSM-Simran.K den 4. apr. 2024
Thank you for sharing your honest feedback. We apologize for the inconvenience you experienced with the cleanliness of the room and the noise from the hot tub. We will address these issues to ensure a better experience for our guests in the future.

6/10 Okay

Shaelyn

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Wasn’t the greatest stay, staff was very nice though.
Overnattede 1 nat i april 2024
Svar fra GSM-Simran.K den 4. apr. 2024
Thank you for your feedback! We are glad to hear you found our staff accommodating during your stay. We are always striving to improve and hope to exceed your expectations on your next visit.

10/10 Fremragende

Jenipher, Terrace

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super easy parking and checkin super clean room and friendly staff
Overnattede 1 nat i marts 2024
Svar fra GSM-Simran.K den 31. mar. 2024
Thank you so much for your glowing review! We are thrilled to hear that you found our parking and check-in process easy, room impeccably clean and our staff friendly. We appreciate your feedback and hope to welcome you back again soon!

6/10 Okay

Dennis

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Room was very tiny.
Overnattede 2 nætter i marts 2024
Svar fra GSM-Simran.K den 30. mar. 2024
Dear Dennis, thank you for your feedback. We apologize that the room size did not meet your expectations. We will take this into consideration for future improvements. Please be advised that we do have suite rooms available with spacious space. Please let us know for future, we would be happy to assist your request.

4/10 Dårligt

Nathan

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra GSM-Simran.K den 31. mar. 2024
Hello Nathan, I'm glad we had the chance to discuss about your recent stay at our property over the phone. As you mentioned that you did not encounter any issues during your stay, and everything was great. Could you please update your rating from two stars to five stars based on your positive experience? We would be happier to see your realistic experience. Thank you!

8/10 Udmærket

Janice

Synes godt om: Rengøring, service og personale
No shampoo
Overnattede 1 nat i marts 2024
Svar fra GSM-Simran.K den 29. mar. 2024
Dear Janice, thank you for taking the time to leave us a review!! We strive to provide exceptional service and comfortable experience for all our guests. We look forward to welcoming you back on your next visit for another 5-star experience.

10/10 Fremragende

Brent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra GSM-Hiya.M den 27. mar. 2024
Hello Brent, thank you for taking the time to give us a bright 5-start review. We hope to see you again! GSM-Hiya.M

8/10 Udmærket

pat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly
Overnattede 1 nat i marts 2024
Svar fra GSM-Simran.K den 22. mar. 2024
Thank you for your kind words about our staff!! We strive to provide excellent service to our customers. We appreciate your feedback and look forward to serving you again soon.

6/10 Okay

Audrey

Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff were very helpful and friendly. Reasonable price but definitely needs updating. Door lock was very difficult to open. Toilet was off balance and very small washroom.
Overnattede 1 nat i marts 2024
Svar fra GSM-Simran.K den 22. mar. 2024
Thank you for sharing your feedback! We are glad to hear that you found our staff helpful and friendly. We appreciate your comments about the need for updates and apologize for any inconvenience with the door lock and restroom. We will address these issues promptly to improve our guest's experience.

2/10 Forfærdeligt

mohammed

Overnattede 1 nat i marts 2024
Svar fra GSM-Simran.K den 11. mar. 2024
Dear Mohammed, I'm sorry to hear that you had a negative experience. We take all feedback seriously and would like to learn more about what went wrong so we can improve. We did few calls, unfortunately we were unable to get a hold of you. Could you please provide additional details so we can address them appropriately?

10/10 Fremragende

Mykal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were super friendly and helpful. Check-in was easy. And i love that its per friendly and they always give me treats for my dog.
Overnattede 1 nat i marts 2024
Svar fra FOM MV den 8. mar. 2024
We are glad to hear that you enjoyed your stay with us and that we could accommodate your needs. We appreciate your feedback and hope to welcome you back with your dog.

10/10 Fremragende

Pixian

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place to live. Comments are as above
Overnattede 1 nat i februar 2024
Svar fra FOM - MV den 8. mar. 2024
Thank you so much for your 5-star review! We are delighted to hear that you had positive experience. Your feedback is invaluable to us, and we look forward to serving you again in future. Thanks again!

8/10 Udmærket

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra GSM-Simran.K den 9. mar. 2024
Dear Sarah, Thank you for your feedback! We appreciate your input and will use it to improve our services. If there is anything specific you feel we can do better, please let us know. Thanks again for staying with us.

4/10 Dårligt

megan

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 2 nætter i februar 2024
Svar fra GSM-Simran.K den 10. mar. 2024
Dear Megan, thank you for taking the time to share your feedback. We appreciate your honest review and would love to hear more about your experience to help us improve. We value your feedback and hope to provide a better experience in the future to meet 5 stars!

8/10 Udmærket

Jon

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i februar 2024
Svar fra GSM-Simran.K den 9. mar. 2024
Dear Jon, thank you for taking the time to leave us a review!! We strive to provide exceptional service and comfortable experience for all our guests. We look forward to welcoming you back on your next visit for another 5-star experience.

2/10 Forfærdeligt

Tina

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not clean, old.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra GSM-Hiya.M den 21. feb. 2024
Hello Catherine, thank you for taking the time to give us a review and for giving us a perfect score. We are glad to hear that you enjoyed your stay, and we look forward to welcoming you back again. GSM-Hiya.M

8/10 Udmærket

Joshua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra GSM-Hiya.M den 21. feb. 2024
Hello Joshua, just wanted to say a quick thank you for the recent review. Your feedback is very important to us as it helps us improve our services. We look forward to welcoming you again in the future. GSM-Hiya.M

4/10 Dårligt

Brittany

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It smelt in the hallways and in our room like old mildew 😭 also the asked for a pre-authorization of 200$ on top of paying through Expedia which is the second time I’ve had to do that after already paying for the room. They don’t accept debit or cash for the pre-authorization also. The front desk lady said it is on the Expedia website but it is not.
Overnattede 1 nat i februar 2024
Svar fra GSM-Simran.K den 9. mar. 2024
Dear Brittany, thank you for sharing your experience with us. We apologize for the inconvenience you experienced upon check-in. As per Sandman standards and policies it is mandatory to have a valid credit card for incidentals of 200. And the reservation was made through Expedia, which is why you were able to review our property via their platform. Again, please accept our sincere apologizes for any inconvenience caused by our side.

8/10 Udmærket

sherry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Suite-very nice, staff very friendly
Overnattede 2 nætter i februar 2024
Svar fra GSM-Simran.K den 18. feb. 2024
Thank you for your kind words! We are thrilled to hear that you enjoyed your stay with us and found our staff friendly. We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Colleen, Loveland

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Valerie had great knowledge of the property and restaurants in the area that were open late I. The evening. After a long day of driving, she made sure we were comfortable. We appreciate the hospitality and thank her the great customer service she provided! I highly recommend this location.
Overnattede 1 nat i februar 2024
Svar fra GSM-Hiya.M den 9. feb. 2024
Thank you for your kind review, Colleen. We are delighted to hear that you have enjoyed the hospitality and great service provided by Valerie. We look forward to welcoming you back on your next visit. GSM-Hiya.M