Overnatningsstedets facade – aften/nat

Anmeldelser af Art Deco Imperial Hotel

5 out of 5
Art Deco Imperial Hotel
Na Porici 15, Prague

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 391 af i alt 499 anmeldelser" "
Bedømmelse på 8 − Udmærket. 84 af i alt 499 anmeldelser" "
Bedømmelse på 6 − Okay. 15 af i alt 499 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 499 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 499 anmeldelser" "

9,8/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Hege

Overnattede 1 nat i oktober 2023
Svar fra Dominik Franc - Front Office Manager den 17. okt. 2023
Dear Hege,Thank you for your kind words in your positive review! We're delighted to hear that you found our hotel to be beautiful, well-located, and very clean. We appreciate your feedback about the dining experience at the Imperial Cafe and the valuable recommendations for other restaurants nearby.Your satisfaction is our top priority, and we're pleased that you enjoyed your stay overall. We look forward to the opportunity to welcome you back in the future. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Thanks again for choosing our hotel for your stay.Yours sincerely

8/10 Udmærket

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Dominik Franc - Front Office Manager den 15. aug. 2023
Dear Kenneth,Thank you so much for taking the time to share your positive review of our hotel! We're absolutely thrilled to hear that you had a wonderful experience during your stay. Your kind words about the ambiance, location, and the attentive staff mean a lot to us. We're delighted that we could provide you with a comfortable and enjoyable stay.We truly value your feedback and are honored that you chose our hotel for your stay. Your satisfaction is our top priority, and we can't wait to welcome you back for another fantastic experience. If you have any special requests or preferences for your next visit, please feel free to let us know. Thank you once again for your kind words and for being our valued guest.

8/10 Udmærket

Sezer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very boring breakfast
Overnattede 2 nætter i juli 2023
Svar fra Dominik Franc - Front Office Manager den 4. aug. 2023
Dear Sezer,a great thank you from all of Art Deco Imperial.I am very happy to see that you were content during your recent stay and it would a great pleasure welcoming you in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Lars

Overnattede 3 nætter i juli 2023
Svar fra Dominik Franc - Front Office Manager den 2. aug. 2023
Dear Lars,thank you very much for sharing your opinion on Hotels.com.I am pleased to see that you have enjoyed your recent stay and it would be a great pleasure to welcome you in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Mads

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Faktisk godt hotel, fantastisk god service og meget høfligt personale. Alt i alt et rigtigt godt ophold.
Overnattede 4 nætter i juli 2023
Svar fra Dominik Franc - Front Office Manager den 18. jul. 2023
Dear Mads.Thank you for your fantastic review! We are delighted to know that you had a really good stay with us. It brings us immense joy to learn that you appreciated our hotel's amenities, excellent service, and the courteousness of our staff.Your kind words are truly appreciated, and we can't wait to welcome you back for another wonderful experience.Best regards,

8/10 Udmærket

Nasip

Overnattede 4 nætter i juni 2023
Svar fra Dominik Franc - Front Office Manager den 2. aug. 2023
Dear Nasip,thank you very much for sharing your opinion on Expedia.I am pleased to see that you have enjoyed your recent stay and it would be a great pleasure to welcome you in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Emma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Det bedste hotel jeg nogensinde har boet på - uovertruffen service og rent og vedligeholdt - smukt hotel
Overnattede 3 nætter i marts 2023
Svar fra Dominik Franc - Front Office Manager den 14. mar. 2023
Dear Emma,Let me thank you for your kind words towards our hotel.Please be assured that you would be more than welcomed in Art Deco Imperial anytime soon.Yours sincerely

8/10 Udmærket

Mads Teilmann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was nice and the breakfast good. But if you choose the hotel cause the vip access you will not get a room upgrade even if you’re a Gold member.
Overnattede 3 nætter i oktober 2022
Svar fra Dominik Franc den 21. okt. 2022
Dear Mads Teilmann,thank you for sharing your opinion.When you were choosing our hotel through Expedia, there was definitely a written confirmation that even for Gold members, there is room upgrade only upon availability. As I checked our system, on a day of your arrival all categories of rooms were fully booked.Anyway it was a great pleasure having you in Art Deco Imperial and it would be great to welcome you once again.Yours sincerely

10/10 Fremragende

Hugo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022
Svar fra Dominik Franc den 8. sep. 2022
Dear Hugo,thank you very much for sharing your opinion on Hotels.com.Please be assured that you would be more than welcomed in Art Deco Imperial anytime soon.Yours sincerely

10/10 Fremragende

Torkild

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Totaloplevelse.
Rigtig god oplevelse👍 Eneste udfordring var sporvognene om natten🚋,
Overnattede 5 nætter i august 2022
Svar fra Dominik Franc den 22. aug. 2022
Dear Torkild,thank you for your review. It was great pleasure to have in Art Deco Imperial and be assured that you would be more than welcomed anytime soon.Kind regards

6/10 Okay

Elham

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

Batool, Bonita

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is NOT 5 stars hotel this is maybe maybe 3 stars! Just because few people posted old historic pictures of the hotel that makes it 5 stars, people at receptions were very RUDE, concierge people were clueless with their own city to advice anything. Location is ok 15 min walking to square. Imperial cafe breakfast was expensive for nothing ( poor buffet). The hotel is over priced and over rated by all the American groups they receive daily. The room was small and the bathtub very dangerous to get in and out. 3 machines at what they called gym, tiny small sauna. That what they called 5 stars. Book different hotel and don’t waist your money here.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

didier

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel Hôtel; magnifiquement rénové, un des plus beau de Prague. Le personnel était vraiment impeccable, très professionnel et souriant. L'Hôtel est vraiment très bien situé, Tram, Metro et points d'attraction tout proche. Un quartier très sûr et très bien fréquenté, avec de nombreuses possibilités de restauration et de shopping. Un parfait séjours ! J'ai même eu droit à une bouteille offerte de Vin Pétillant pour mon anniversaire ! Parfait !
Overnattede 8 nætter i april 2024

10/10 Fremragende

Daniela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property and staff!
Overnattede 4 nætter i april 2024
Svar fra Ilda Oswald den 9. maj 2024
Dear Ms. Levy,Thank you for your feedback! We're thrilled to hear that you enjoyed your time at our property and that our staff made your stay exceptional. It was our pleasure to host you, and we can't wait to welcome you back for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Udmærket

Carey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Ilda Oswald den 9. maj 2024
Dear Ms. Williams,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific we can do to make your next stay even better and earn that fifth star, please don't hesitate to let us know. Thank you for your visit!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Samuel

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend. Great vibe. Great hotel. Cafe Imperial very special.
Overnattede 5 nætter i maj 2024
Svar fra Ilda Oswald den 6. maj 2024
Dear Mr. Freeman,Thank you for your kind feedback! We're dlighted to learn you enjoyed you stay, emphasizing the atmosphere & the Cafe. Thank you for recommending us! We would be honoured to host you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Yuka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
delax room was so clean and comfortable.I could go to Prague Castel by foot.
Overnattede 2 nætter i maj 2024
Svar fra Ilda Oswald den 7. maj 2024
Dear Mr. Matsuo,Thank you for your feedback! We're pleased to learn you were satisfied with your stay. It's great that you found the location conveniant and your room clean and comfortable. Don't hesitate to visit us again and make more memories. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

2/10 Forfærdeligt

Bijan

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Never again
Overnattede 3 nætter i maj 2024
Svar fra Ilda Oswald den 10. maj 2024
Dear Mr. Behzadi,I regret to inform you that your feedback has been invalidated due to your reservation being a no-show. Upon reviewing our records, it appears that you did not check-in to our property. Our team did send you a cancellation link via email, as per your request, and advised that failure to proceed with cancellation would result in the booking being non-refundable. While we understand your disappointment in not being able to visit us, we must adhere to our policies. If you would like to discuss this matter further or have any questions, please feel free to reach out to us directly.Kind regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Masaki

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
歴史のあるホテルで、設備も良く、アクセスもいいため、便利であった。
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 9. maj 2024
Dear Mr. Hashimoto,Thank you for your kind words! We're delighted to hear that you found our hotel to be excellent and our location convenient. Thank you for your stay, and we hope to welcome you back for another wonderful experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Udmærket

HERNAN, KEY BISCAYNE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 2. maj 2024
Dear Mr. Lopez,Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay. If there's anything specific that we can improve upon to earn a perfect rating next time, please feel free to let us know. We're committed to continuously enhancing our guests' experiences, and your input is valuable to us. We hope to have the opportunity to welcome you back for an even better stay in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

aleksandra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall very satisfied with our stay. The hotel and room were nice, and the staff very friendly. Some areas are perhaps slightly dated, the tv only has android options to connect- not a big issue but it would have been nice in the evening. The location is great, everywhere is very convenient and walkable, with options of public transport available. The room was very quiet, and the products in the room are great too. Thanks!
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 2. maj 2024
Dear Ms. Dederowska,Thank you for your feedback! We're delighted to hear that you were overall very satisfied with your stay. It's wonderful that you found the hotel and room nice, and that our staff were friendly and accommodating. We appreciate your comments about areas that may be slightly dated and the TV connectivity options, and we'll take them into consideration for future improvements. We're glad you enjoyed the great location, quiet room, and the products provided. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Udmærket

Temitayo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 6. maj 2024
Dear Mrs. Abimbola,Thank you for your feedback! We're glad to learn you enjoyed your stay. If there's anything you think we could improve, please don't hesitate to contact us. We strive to provide excellent service and do our best to ensure a pleasent and memorable stay. We hope to host you again in the future! Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Daniela

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff and service!
Overnattede 1 nat i april 2024
Svar fra Ilda Oswald den 29. apr. 2024
Dear Ms. Auman,Thank you for your kind feedback! We're delighted to learn your expectations were met and that your stay was enjoyable. Looking forward to hosting you again in the future for another memorable stay.Warm regards,Ilda Oswald,Guest Relations Agent

10/10 Fremragende

apparao

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and neat hotel
Overnattede 1 nat i april 2024
Svar fra Ilda Oswald den 2. maj 2024
Dear Mr. Guntu,Thank you for your feedback! We're pleased to hear that you enjoyed your stay. Thank you for your visit. Looking forward to hosting you again in the future! Warm regards,Ilda OswaldGuest Relations Agent

8/10 Udmærket

norman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A rather old hotel, but in an excellent location… close to many restaurants and attractions. Staff excellent. Excellent restaurant in hotel. My room was rather cold.
Overnattede 1 nat i april 2024
Svar fra Ilda Oswald den 29. apr. 2024
Dear Mr. Krasne,Thank you for your feedback! We're delighted to learn you found the location convenient and our staff excellent. We're sorry to hear that your room was rather cold. Our main heating system is managed on computers, whilst AC can be controlled manually in the room. I wish we had known the room was cold, we would have changed the temperature right away. Thank you for your stay and we hope to host you again in the future for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great location. Walkable to city center and lots of eating options are nearby. Everyone was so nice and helpful.
Overnattede 5 nætter i april 2024
Svar fra Ilda Oswald den 18. apr. 2024
Dear Ms. Tee,Thank you for your feedback! We're pleased to hear you enjoyed staying with us. Thank you for complimenting our personnel. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Cosmin

Synes godt om: Rengøring
Overnattede 2 nætter i marts 2024
Svar fra Ilda Oswald den 18. apr. 2024
Dear Mr. Cosmin,Thank you for your feedback! We're delighted to learn you enjoyed your stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb rooms and service. Breakfast / dining was superb
Overnattede 3 nætter i februar 2024
Svar fra Ilda Oswald den 18. apr. 2024
Dear Mr. Kilbey,Thank you for your feedback! We're pleased to hear you enjoyed your stay. Thank you for complimenting the rooms and our service. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

6/10 Okay

jeffrey

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Old and dated. Was not as nice as the photos which may have been from a long time ago. Bed not very comfortable, and terrible pillows.
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 19. apr. 2024
Dear Mr. Levin,Thank you for sharing your feedback. We apologise for any discomfort you experienced with the bed and pillows. We'll look into refreshing our furnishings to enhance guests' comfort. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Debra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great character hotel in a great location.
Overnattede 5 nætter i april 2024
Svar fra Ilda Oswald den 17. apr. 2024
Dear Ms. Isaac,Thank you for your feedback! We're delighted to learn you enjoyed you stay. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Udmærket

TENDAYI LORNA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was my second stay at this hotel as the previous was when several years pre Covid and I enjoyed it as much this time round as well. Fabulous location with a varirty of shopping and dining options. Friendly staff especially David the concierge and in the restaurant - Alexandra, Katerina and Gabriella.
Overnattede 6 nætter i april 2024
Svar fra Ilda Oswald den 18. apr. 2024
Dear Ms. Kwenda,Thank you for your feedback! We're delighted to learn this was your second visit you enjoyed as much as your first one. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Emma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, spacious rooms, clean hotel and great amenities.
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 15. apr. 2024
Dear Mrs. Liddle-Moore,Thank you for your feedback! We're pleased to hear you had a lovely stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Philip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent from check in to check out!
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 15. apr. 2024
Dear Mr. Bailey,Thank you for your feedback! We're delighted to hear you enjoyed your stay from check in to check out. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perhaps the most beautiful hotel I've ever stayed in. Friendly helpful staff and great food
Overnattede 3 nætter i marts 2024
Svar fra Ilda Oswald den 15. apr. 2024
Dear Mr. Dewey,Thank you for the compliments! We're delighted to learn you enjoyed your stay. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was very safe, quiet, and clean as well as providing great food with a friendly staff.
Overnattede 5 nætter i april 2024
Svar fra Ilda Oswald den 15. apr. 2024
Dear Mr. Mount,Thank you for your feedback! We're delighted to learn you had a pleasent stay. Thank you so much for your visit. Unit next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Marco

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 11. apr. 2024
Dear Mr. Del Re,Thank you for your feedback! We're happy to learn you enjoyed your stay. Thank you for your visit.Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Isabel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles an unserem Aufenthalt war super, das Personal sehr freundlich und zuvorkommend. Wir konnten sogar Sauna/dampfbad vor den regulären Öffnungszeiten benutzen. Das Hotel hat eine super Lage und alles ist schnell zu erreichen. Alles war sauber und man fühlt sich sehr wohl.
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 7. apr. 2024
Dear Ms. Reichmann,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay in all aspects. Looking forward to hosting you again in the future. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Erica, Alamogordo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot to stay. Room was very comfortable and beautiful. This location is very easy to navigate and close to everything you need.
Overnattede 3 nætter i april 2024
Svar fra Ilda Oswald den 7. apr. 2024
Dear Ms. Kebert,Thank you for your feedback! We're delighted to learn you enjoyed your stay in all aspects. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Kenneth, Orlando

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property doesn't look too impressive at first glance, but our room was amazing! Clean and spacious, with good amenities. The bed, pillows and linens were wonderful. We liked the separate toilet room from the shower room. The room was a bit too dark, but that was the only thing I could improve upon. The onsite restaurants were very good, and definitely need reservations.
Overnattede 3 nætter i marts 2024
Svar fra Ilda Oswald den 7. apr. 2024
Dear Mr. Mulvaney,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We're sorry about the lights in the room - we will improve them for the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Shane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful historic building. Comfortable room. Great staff. Good location.
Overnattede 1 nat i april 2024
Svar fra Ilda Oswald den 7. apr. 2024
Dear Mr. Deshields,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We hope to see you again in the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Meyrick gavin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Ilda Oswald den 7. apr. 2024
Dear Mr. Watts,Thank you for your feedback! We're delighted to hear you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Ma Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room & service were amazing! Would stay here again!
Overnattede 3 nætter i marts 2024
Svar fra Ilda Oswald den 3. apr. 2024
Dear Mr. Ayala,Thank you so much for your kind feedback! We're delighted to learn you enjoyed your stay and that you would visit us again. Looking forward to hosting you again in the future.Warm regards,Ilda Oswald

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property that is modern and comfortable but hasn't lost the beauty of its history. Beds are comfortable, amenities nice, and the cafe is so good!
Overnattede 4 nætter i marts 2024
Svar fra Ilda Oswald den 1. apr. 2024
Dear Ms.Thank you for your review! We're thrilled to hear that you found our property beautiful, modern, and comfortable while still retaining its historical charm. It's wonderful to know that you enjoyed the comfortable beds, nice amenities, and delicious offerings at our cafe. Providing a memorable experience for our guests is what we strive for, and we're delighted that you had a great stay. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Aviran, Petah Tikva

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, clean and nice rooms. The breakfast at the hotel is great
Overnattede 3 nætter i marts 2024
Svar fra Ilda Oswald den 1. apr. 2024
Dear Mr. Mordo,Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's great location, clean and nice rooms, and delicious breakfast. Thank you for your visit! We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Frederick F

Rejste med partner
Synes godt om: Rengøring, service og personale
This is a beautiful hotel. Well maintained and terrific staff. Will definitely stay here in fiture
Overnattede 3 nætter i marts 2024
Svar fra Ilda Oswald den 25. mar. 2024
Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Susan

Overnattede 1 nat i marts 2024
Svar fra Ilda Oswald den 1. apr. 2024
Dear Ms.Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience with us. Thank you for your stay. We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Ilda Oswald den 10. mar. 2024
Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 Udmærket

Richard, Denton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tastefully decorated and well appointed rooms in keeping with the character of the hotels original decor and the surrounding area. Staff were pleasant, helpful and attentive. Easy to get to everything you could want to see by foot and/or tram. Couple of minor gripes : 1) Coffee at breakfast was weak filter, would have much preferred choice of coffee type from machine. And a Nespresso machine. 2) plug in bath closed every time it was lightly touched by foot.(Although it was good to have a tub and shower) 3) key card slot in room was set back a way from the door and low down , took me a while to find it in the dark. Could have been mentioned at check in. 4)Room was extremely warm even with air con turned off, I couldn't find any other heating controls. Luckily the window completely opened and room wasn't overlooking the street. 5) was disturbed every evening around 7pm by somebody banging on door and violently rattling the door knob. Think it may have been house keeping but not sure.
Overnattede 5 nætter i februar 2024
Svar fra Dominik Franc - Front Office Manager den 4. mar. 2024
Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,

10/10 Fremragende

Fauna, SILVER CITY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is a great location, staff are very friendly, room was modern and clean and beautiful.
Overnattede 3 nætter i februar 2024
Svar fra Dominik Franc - Front Office Manager den 1. mar. 2024
Dear Fauna,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, friendly staff, and the modern, clean, and beautiful room. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Kind regards

8/10 Udmærket

Neil Edmund

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Dominik Franc - Front Office Manager den 26. feb. 2024
Dear Neil Edmund,We're thrilled to hear that you had a great experience during your stay with us! Thank you for your positive review. We can't wait to host you again in the future!Warm regards,