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Anmeldelser af Hyatt Place Poughkeepsie / Hudson Valley

3 out of 5
Hyatt Place Poughkeepsie / Hudson Valley
2165 South Road, Poughkeepsie, NY

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 622 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 203 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 84 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 45 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 1004 anmeldelser" "

9,2/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ashanti

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 1 nat i maj 2024

10/10 Fremragende

Iga

Rejste med partner
We had an amazing stay ! The hotel is super clean, modern and comfortable. Delicious breakfast. Friendly staff. So far the best hotel we have ever stayed in.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Kristen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property. Friendly and helpful staff.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Paul

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Under bed was full of dog hair Shower draining was terrible Towel service was inadequate Front desk service was poor
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Room, A little disappointed that housekeeping did not come on a regular basis. But I have told that is the standard now.
Overnattede 7 nætter i maj 2024

6/10 Okay

Donna

Rejste med familie, Rejste med partner
I was using my Expedia rewards to pay for the entire stay. I was charged on my credit card instead. Expedia is checking into correcting the issue
Overnattede 1 nat i april 2024

6/10 Okay

Terry

Forretningsrejsende
Please ask your front desk staff to not address female guests as honey, sweetie or dear. It might come from a good place but many find it offensive or condescending
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kathleen, Bridgewater

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! Breakfast was average
Overnattede 1 nat i maj 2024

8/10 Udmærket

James, Black River Falls

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024

8/10 Udmærket

Leslie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Bill

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As advertised
Overnattede 1 nat i april 2024

4/10 Dårligt

Sol

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
We were there for 5 nights. Not once did the cleaning crew come into the room to empty wastebaskets, clean floors, sweep carpets, replace towels or provide more toilet paper. I might have expected that if we stayed for 2 nights - not 5. I will say that the girls at the front desk were terrific.
Overnattede 5 nætter i april 2024

6/10 Okay

Deon

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024

10/10 Fremragende

James, Greenville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, comfortable and safe
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Bobbi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were not only kind, but fun. They made sure my daughter and I had a great time during our stay.
Overnattede 1 nat i april 2024

4/10 Dårligt

William

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
When I checked in I was unaware and not informed by staff that there was a private party in the lobby and a wedding in the meeting rooms. The noise from music, unattended children in the hallway, and intoxicated people made me and my family feel unsafe. This went on till about 1 AM! The staff should've given me the choice to have a room on the upper floor instead assigned me RM 101 right next to the wedding and lobby restrooms. Obviously didn't sleep much. Thought the hotel had a time to limit noise but it was not enforced.
Overnattede 1 nat i april 2024

10/10 Fremragende

Mina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay. The room was very clean and the bed extremely comfortable. A bonus was the best shower we've ever used in a hotel! The breakfast area was large, and the selection of items was very good.
Overnattede 1 nat i april 2024

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent breakfast. Very comfortable beds.
Overnattede 1 nat i april 2024

8/10 Udmærket

Stefania

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay for an overnight stay. Breakfast timing and food was convenient and staff/service was good and available when needed.
Overnattede 1 nat i april 2024

4/10 Dårligt

joe

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Madelaine

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

4/10 Dårligt

Jhodenny

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I had a terrible experience in this location. I chose this facility because looks clean and safe, but on Sunday April 7th I woke up scare and disoriented because the was a fire in the main floor, I had to come Down without any help from the staff and went to front desk no one was there. I didn't enjoy my stay at All after that, when I asked what do they can do for Me, they reply nothing just keep apologizing for the inconvenience. I do not recommend this location
Overnattede 1 nat i april 2024
Svar fra M. Khan, FD Manager den 8. apr. 2024
Dear Jhodenny,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any distress caused by the alarm activation on Sunday morning.We want to assure you that there was no fire; rather, it was a burnt bagel that triggered the alarm. Safety is our utmost priority, and we are grateful for the effectiveness of our safety features in promptly alerting everyone to the situation. We would like to clarify there was indeed a host and manager present on the ground floor, notifying everyone coming down that there was no emergency. We apologize any miscommunication, as your comfort and safety are of the utmost importance to us. We appreciate your understanding and patience during your stay and value your feedback. Please do not hesitate to reach out to us directly, as we would love to further discuss your stay and help in whichever way we can. We hope that we can get the opportunity to offer you a better stay in the future!Warm regards,Mahwish KhanFront Desk Manager

4/10 Dårligt

Hugh

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
They forgot my wake-up call. There was no one at the desk for several minutes when i checked out. I had a handicapped accessible room. It was the furthest room from the elevator. The bathroom floor was extremely slippery and there was no bath mat.
Overnattede 1 nat i april 2024

10/10 Fremragende

Leslie, Rancho Mirage

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property!
Overnattede 3 nætter i marts 2024
Svar fra M. Khan, FD Manager den 8. apr. 2024
Dear Leslie,We are so happy to hear that you enjoyed your stay at our property! Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future.Warm regards,Mahwish KhanFront Desk Manager

10/10 Fremragende

Rashad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Accommodating staff, very clean location!
Overnattede 1 nat i marts 2024
Svar fra M.Khan, FD Manager den 8. apr. 2024
Dear Rashad, We are delightedd to receive your five-star review and are so glad that you found our property accomodating and clean. We can't wait to have you back for another fantastic stay.Warm regards,Mahwish KhanFront Desk Manager

8/10 Udmærket

Dan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service was excellent. The breakfast was OK. The advertised bar was attended but it had no mixers and a limited supply of liquors.
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Kimani

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
I stayed for 10 days with my girlfriend and our room had multiple things broken and was only serviced 3 times in total. We also had bugs in our room and in our bed and after complaining about the bugs and damages they said that all they can do is send maintenance and the cleaning service so I waited until the day later and we got nothing. Then the day afterwards we still didn’t get our room cleaned. Overall very upset about the customer service at the Hyatt Place and will not be coming back.
Overnattede 9 nætter i marts 2024

10/10 Fremragende

Brandon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Elizabeth

Rejste med familie, Rejste med kæledyr
Synes godt om: Faciliteter
The room is spacious and comfortable.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Iesha

Great customer service
Overnattede 1 nat i marts 2024

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Entering the property from the SW can be challnging as the ability to turn into the property has been ended by a government entity, but GPS systems direct the driver to make the turn. All else is very good.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Nancy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Ally

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
There was no maintenance person in the hotel. The phone didn’t work, the heat didn’t work and there was nobody to fix it
Overnattede 1 nat i februar 2024

10/10 Fremragende

Sharte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a great stay! They are very accommodating and super clean. Pools open until 10pm which is a plus. Cute little bar area, and the beds were super comfy. It’s in the middle of everything bars, restaurants, shopping near by.
Overnattede 1 nat i februar 2024

10/10 Fremragende

MICHAEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Stewart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A clean, comfortable hotel. Large suite type room, comfortable bed, very nice shower. Good breakfast. Close to dining and shopping.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great leisurely stay. It was quiet and peaceful. The check-in staff was cordial and engaging, and the other front desk staff for the next day was pleasant. The room was very clean and had a good view (apart from the garbage container--maybe a structure can be built around it for better aesthetics). Apart from that, there was a creek/brook within that was calming. Complimentary breakfast was ok; not a fan of the box eggs; sausage; bacon delivered in bacon bits style...quite interesting; did not try any bread or bagels; loved the selection of tea (Tazo); apple juice and orange juice decent. Parking is good (first left turn into the hotel); did not like the big self-storage unit being right there, but it is, so be careful of your turn. The location is one light away from the Poughkeepsie Galleria/Mall, and there are a number of other little shops and restaurants around the area. All in all, the stay was great, and I wish I had more time.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Beverly A

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Staff/lack of staff
We needed to stay at a hotel close to the hospital where our son is critically ill At 12:45 a.m. I had to go down to the lobby to yell at people that were partying there Around 1:45 a.m. we called the lobby, not sure who answered but they hung up on us when we complained about the noise When we complained this morning, the desk clerk did not know who worked over night as he that there was no one there when he arrived at work It seems the group partying in the lobby were running the hotel Not everyone travels for pleasure!
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I only stayed one night. Room was very clean and nicely appointed. Loved that breakfast started at 7 am. Overall very pleasant stay. Would stay again if in the area.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Stephanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the location of the property.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, værelsets komfort
Good but disturbing noises
It was good no major complaints. Load noises on Monday night like banging. Went to the front desk to find out what was happening and no response. Evently the noise stop, but it was very loud and disturbing.
Overnattede 4 nætter i februar 2024

8/10 Udmærket

Melissa

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Jennifer

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet hotel with shopping, food and things to do within minutes. Cozy room that gave you an at home feel.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the room was awesome really nice
Overnattede 1 nat i januar 2024

10/10 Fremragende

MICHAEL

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safe and quiet.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Julianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 1 nat i februar 2024

8/10 Udmærket

Janet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to college with plenty of dining options.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was good
Overnattede 1 nat i februar 2024

10/10 Fremragende

Laurie, Hattiesburg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property
Overnattede 4 nætter i februar 2024
Svar fra Jason Fearon-Taylor den 7. feb. 2024
Thank you for the positive review! We hope to see you back soon!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024