Hoteller i Potoa

"På værelset var et skrivebord, men ingen strømstikudtag nogen steder i nærheden. Ikke særligt praktisk. Aircondition sluttede med at fungere om aftenen ved 22:30 tiden og man kunne høre at der var noget galt med motor eller ventilatoren, da den larmede meget. De sendte en meget ung gut, som efter nogle tryk på fjernbetjeningen fik den til at køre igen. Jeg gjorde opmærksom på, at den nok ville stoppe igen senere, da den jo tydeligvis var mere i stykker end det. Men det mente han ikke. Midt om natten omkring kl. 02 stoppede den så igen og vi måtte flytte værelse. Vi havde også fået at vide, at udtjekning var kl. 14 og jeg var taget afsted ud i byen, planlagt at være tilbage omkring kl. 13. Men kl. 12 ringede de og så sagde, at nu skulle der tjekkes ud, selvom jeg forklarede at vi havde fået at vide, at udtjekning var 14 dagen før. I øvrigt var personalet ikke særligt samarbejdsvilligt. "

"Kendwa Sunset is very well located by a beautiful beach. Hotel is well kept and with a cosy feel. Green garden feel in first part of the hotel and beach vibe at the bungalows located as an extended part of the beach. Room was good with nice beds, clean and with nice size bathroom. Beach area is large with more space between chairs than many other hotels. Pool had great clear view over the beach and ocean. All this would give a 9-10 rating. However service was clearly the worst we experienced among the 5 places we visited in Zanzibar. Seemed to be a mix of Language challenges, care and pure skills. So bring a lot of patience and Hakuna Matata in order for it not to destroy your experience. During 4 days (ehere we also ate elsewhere) we experienced a meal that did not arrive until we were ready to pay, rarely being able to order what we preferred (more than other places) but the challenge was not so much ‘sold out/not in stock’ but lack of knowledge among servants on what was available so ordering was a cumbersome and time consuming process, incorrect order when food arrived and attempt to make us order things we did not want ‘because we have already put x in the system so could you not have y instead’. Likewise for beach towels where ‘sold out/not available right now and not able to find out when we could get a towel or if we could use our rooms towels instead until we went to the reception. However the day the little lady in the restaurant was in, all went smooth 😀"