Hoteller nær Potawatomi Zoo

"I had added an extra day onto my trip with Expedia, received an email receipt confirming the extra night, etc. For some reason, the hotel was not notified and expected me to check out a day early. Me showing them the updated reservation dates, as well as calls between Expedia and the hotel didn't resolve anything. The front desk said there were NO rooms available, so I had to check out immediately (no apologies for the inconveniences, etc.). As I'm checking out downstairs, my friend checks...

"The room is a little outdated. There is mold in the shower, but the rest of the room was extremely clean."

"In the middle of the city very comfortable stay"

"We had a great stay. The views were amazing!"

"Location is great but needs some maintenance"

"N/A"

"Just a perfect stay if you want to experience what traveling was 100 years ago…"

"Price was good"

"Bed was good, breakfast and the breakfast staff there were great."

"Breakfast spread was fair. Coffee was great. Staff were doing their job and didn’t go beyond. Several staff members smoking right outside front and back door. While some of the things in the room were update - carpet, the bathtub was old, furniture was worn. I spent quite a bit of money for this weekend stay and don’t see the value. "

"It was a busy day when we checked in at 3:15, many rooms were not ready. We received a room and when we went to it, the door was open and the room was not fully cleaned. There were no sheets on the bed and the bathroom wasn’t cleaned. We inquired with the front and it took about 15-20 minutes before they sent someone to finish the room. After this situation, everything else was okay. "

"The highlight was all the extra stuff at breakfast. We were very pleasantly surprised and it was delicious. My son was sad the TV was not working. We were there for a lacrosse tournament and he would have liked to watch TV after playing three games in a row. But overall it was a good experience. "

"room was dirty- I have pictures of hair in/on the shower and tub and the whole tub looked discgusting, we didn't even take showers in it because it was so bad! people couldn't get checked in as the attendant left at 10 pm and phone number on door wasn't being answered, they didn't "recognize" our expedia reservation, my daughter paid for her deposit with $100 cash because that's what she had and the next morning no one was around to give her the deposit back, we had issues with the first room...

"Good service "