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Anmeldelser af Village Hotel Portsmouth

4 out of 5
Village Hotel Portsmouth
Lakeshore Drive, Portsmouth, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 465 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 328 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 117 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 63 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 1001 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Hanne

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 1 nat i august 2019
Svar fra Charlotte, den 26. aug. 2019
Hi Hanne, Thank-you for taking the time to review our Hotel. I am so glad that you enjoyed your stay and I look forward to welcoming you back in the future. Kind regards,

8/10 Udmærket

Lis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Amber den 23. jul. 2019
Hello Lis, thank you for such a positive review, I am glad to see that you enjoyed your stay and I look forward to welcoming you back in the near future- Amber

4/10 Dårligt

Peter

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very small rooms. I was only single occupant of room, but had to use desk for my single piece of luggage. Price was high for what was provided. One of the reception person's manner seemed a little abrupt !
Overnattede 3 nætter i maj 2024
Svar fra Jimmy den 15. maj 2024
Dear Peter, Thank you for sharing your review. I would like to extend my apologies that we did not get everything right on this occasion. Kind regards,

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, beds really comfortable. Enjoyed our stay here.
Overnattede 1 nat i maj 2024
Svar fra Jimmy den 15. maj 2024
Dear Susan, Thank you for your kind review, we hope to see you again. Kind regards,

10/10 Fremragende

dr s

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lauren at the reception was efficient and friendly. Although we booked last minute hotel managed to give adjacent rooms and even better was 1 of the rooms was wheelchair accessible which was very helpful as my son is a wheelchair user. Great pool and sauna
Overnattede 1 nat i april 2024
Svar fra Jimmy den 13. apr. 2024
Dear Dr S, Thank you for taking the time to share your review and for recognising one of our team members. We are so pleased to see that you had a great stay and hope to see you again soon. Kind regards,

10/10 Fremragende

Imad

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was amazing 🤩❤️definitely coming back again
Overnattede 1 nat i marts 2024
Svar fra Jimmy den 1. apr. 2024
Dear Imad, Thank you for taking the time to share your review. I am so thrilled that you had a great time with us. We hope to see you again. Kind regards,

6/10 Okay

Al

Rejste med partner
Synes godt om: Faciliteter
Was clean and tidy, decent staff. Rooms nothing special and restaurant expensive for what you got. Apparently the chef can’t add bacon to a burger as he’s a bit ‘stuck in his ways, and unapproachable’ ….
Overnattede 1 nat i marts 2024
Svar fra Jimmy den 5. mar. 2024
Dear Al, Thank you for taking the time to share your feedback. I would like to extend my apologies that we didn't get everything right on this occasion and that the issues you have mentioned in the Pub & Grill were not dealt with in a more appropriate manner. I hope this has not put you off of visiting Village in the future. Kind regards,

10/10 Fremragende

Carissa

Overnattede 3 nætter i februar 2024
Svar fra Jimmy den 23. mar. 2024
Dear Carissa, Thank you for taking the time to share your review. I am so pleased to see that you had a great stay with us. We hope to see you again soon. Kind regards,

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel for a short stay. Plenty of on site facilities. Comfy bed and stylish room
Overnattede 1 nat i december 2023
Svar fra Jimmy den 28. feb. 2024
Dear Wayne, Thank you for sharing your review. We hope to welcome you back to Village Portsmouth again in the future. Kind regards,

10/10 Fremragende

Jaydan

Overnattede 1 nat i februar 2024
Svar fra Jimmy den 17. feb. 2024
Dear Jaydan, Thank you for sharing your review. I am so pleased you had a great stay, we hope to see you again. Kind regards,

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel stay
Lovely hotel. Staff were friendly. Room was stylish.
Overnattede 1 nat i februar 2024
Svar fra Jimmy den 17. feb. 2024
Hello, Thank you for sharing your review, we hope to see you again. Kind regards,

10/10 Fremragende

Valérie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Agréable nuit, on a pas eu ke temps d’utiliser la piscine mais c’est un vrai plus très agréable. L’entrée de l’hôtel est déroutant car on arrive dans un hall qui déssert un grill, un café et la salle de sport. Mais comme tout est sur place le concept est très intéressant.
Overnattede 1 nat i februar 2024
Svar fra Jimmy den 17. feb. 2024
Dear Valerie, Thank you for taking the time to share your review, we hope to see you again. Kind regards,

8/10 Udmærket

Ashley

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Jimmy den 17. feb. 2024
Dear Ashley, Thank you for sharing your review. Kind regards,

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, food and staff really good.
Overnattede 1 nat i februar 2024
Svar fra Jimmy den 17. feb. 2024
Dear Wendy, I am so pleased to see that you had a great stay with us, we hope to see you again. Kind regards,

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Jimmy den 17. feb. 2024
Dear Jonathan, Thank you for your feedback. Kind regards,

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fair standard
Svar fra Jimmy den 17. feb. 2024
Dear Andrew,Thank you for sharing your feedback.Kind regards,

6/10 Okay

claire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Disappointed.
Myself and my dad have now stayed here while visiting the QA hospital. The hotel is clean and modern and the staff helpful. It has a good combination of quick independent service and having a friendly face to help those who might need it. I utilised the Club rooms which meant I had access to the health facilities and classes. Unfortunately one of the classes I wanted wasn't available, I had enquired a few days before but didn't receive a reply. My biggest problem, and what actually spoilt the stay was the excessively loud music and PA system used by the outside 'pod' at 8am. It woke me up on the 5th floor with my windows closed. The class instructor was so loud I could hear the instructions over the music, at 8am-on the 5th floor! I booked to stay because I really needed sleep and this was an awful way to start my day. I later used the same outside pod for a class and there is absolutely no need to have such a loud system in such a small space especially at that time in the morning. If I had booked a hotel in the city above a bar or club it would understandable. I have now used the pool and facilities (sauna etc) twice and wonder if it might be better to have a cap or booking system to limit the number of users in that space as it's very, very busy. Or even a traffic light system to warn guests how many people are currently in that area so you could avoid the up and down journey to the changing rooms if over populated.
Overnattede 1 nat i januar 2024
Svar fra Jimmy den 27. jan. 2024
Dear Claire, Thank you for taking the time to detail your feedback. I would like to extend my sincerest apologies for the noise disturbance you experienced, I completely understand your frustrations and thank you for your suggestions on how we can continue to make improvements. Kind regards,

10/10 Fremragende

Lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Jimmy den 26. jan. 2024
Dear Lee, Thank you for sharing your feedback, so pleased to see you had a great stay! Kind regards,

8/10 Udmærket

Rocky

Synes godt om: Rengøring, service og personale, værelsets komfort
Over all good
Stay was very good but we stayed on the 3rd floor and the gym on 1st floor plays the music so loud that you can hear it on the 3rd floor at 8am in the morning i feel sorry for people on the 2nd floor music should not be on that loud till about 11am
Overnattede 2 nætter i januar 2024
Svar fra Jimmy den 23. jan. 2024
Dear Rocky, Thank you for your feedback. I am pleased that overall you enjoyed your time with us. I do apologise for any inconvenience caused by the noise disturbance. Kind regards,

6/10 Okay

Mike

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Saturday night
No water in room. Sauna and steam room not hot. Room was very clean. Great shower.
Overnattede 1 nat i januar 2024
Svar fra Jimmy den 23. jan. 2024
Dear Mike, Thank you for sharing your review. I would like to extend my apologies that we did not get everything right on this occasion. I hope this has not put you off of visiting us again in the future. Kind regards,

6/10 Okay

Mike

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
I stay in the village hotels on numerous occasions, and normally find them fine. I did try and get my room serviced on 3 occasions, but it was never done even though the card was on the door, I did get an apology from the help site. It also seems that they've stopped their premium sky tv services in the rooms, I did enjoy watching the F1 or Golf channel but they and others are no longer showing.
Overnattede 3 nætter i januar 2024
Svar fra Jimmy den 11. jan. 2024
Dear Mike, Thank you for your review. I would like to extend my apologies that we did not get everything right on this occasion. Kind regards,

8/10 Udmærket

HELEN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time in a clean well run hotel with convenient parking and location. The room was very small. All the rooms are the same size. It is so small one of us had to sit on the bed while the other unpacked. This will be our debate before booking again 😏
Overnattede 1 nat i januar 2024
Svar fra Jimmy den 11. jan. 2024
Dear Helen, Thank you for taking the time to share your feedback. Kind regards,

8/10 Udmærket

Kyle

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Jimmy den 11. jan. 2024
Dear Kyle, Thank you for sharing your review. Kind regards,

2/10 Forfærdeligt

Emma

Forretningsrejsende
Synes ikke om: Rengøring
Wow I have never complained before but this is just awful - this stay had not been idea to set up for a busy work day! Bed looked clean until turned down sheets and small hairs over it!!!!!! Not pleasant- once those were delt with I thought it would be fine! Only the room is like a sound box- I could hear the people either side in the shower, people above walking around (like fairy elephants) and and then the road noise and car park noise from outside - I was on the 3rd floor! Then at 6:30am or so I had the delights of the spin class blaring out from outside- it woke me up with a shock as if I was in a night club - base banging ‼️ do not stay if you want to sleep!!!!
Overnattede 1 nat i januar 2024
Svar fra Jimmy den 11. jan. 2024
Dear Emma, Thank you for your feedback. I would like to extend my sincerest apologies that your stay with us was not to the high standard it should have been. Please be assured that the your comments will be further reviewed within the relevant departments so improvements can be made. Kind regards,

10/10 Fremragende

kevin

Rejste med partner
Synes godt om: Faciliteter
This hotel was lovely from start to finish, the staff were all friendly and helpful very nice stay thank you
Overnattede 2 nætter i december 2023
Svar fra Jimmy den 7. jan. 2024
Dear Kevin, Thank you for your review. I am thrilled you enjoyed your time with us. Kind regards,

10/10 Fremragende

Jeremy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Jimmy den 7. jan. 2024
Dear Jeremy, Thank you for your review. We hope to see you again soon. Kind regards,

8/10 Udmærket

Darren

Overnattede 2 nætter i december 2023
Svar fra Jimmy den 7. jan. 2024
Dear Darren, Thank you for your feedback. Kind regards,

10/10 Fremragende

Michelle

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Overnattede 1 nat i december 2023
Svar fra Jimmy den 7. jan. 2024
Dear Michelle, Thank you for your review, I am so pleased to see that you enjoyed your stay. Kind regards,

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parking!!!
Good stay. However, do not feel you should pay for the parking if you have paid to stay in the hotel, this should be included
Overnattede 1 nat i december 2023
Svar fra Jimmy den 7. jan. 2024
Dear Paul, Thank you for taking the time to share your review.Kind regards,

10/10 Fremragende

philip

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I always like to visit the village ihotel when I come to Portsmouth because I know I will get the great service and friendly staff every time.
Overnattede 1 nat i november 2023
Svar fra Jimmy den 2. dec. 2023
Dear Philip, Thank you for sharing your kind review, I am pleased to hear that you continue to enjoy your time with us here at Village Portsmouth. We hope to see you again soon. Kind regards,

8/10 Udmærket

Martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Good hotel
Good hotel and nice bar. Great parking. Rooms are small and bathroom fan incredibly noisy.
Overnattede 2 nætter i november 2023
Svar fra Jimmy den 11. nov. 2023
Dear Martin, Thank you for taking the time to share your feedback. Kind regards,

8/10 Udmærket

Callum

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My first night of my stay was pretty bad,i had a 9.5hr drive from Ayrshire to Portsmouth i got there ready for a sleep but i was woken up buy a drunker sailor aront 1am binging on his door shouting Larry at the top of his lungs like Joe from impractical joker's, but other than that i had a enjoyable stay.
Overnattede 3 nætter i oktober 2023
Svar fra Jimmy den 11. nov. 2023
Dear Callum, Thank you for sharing your review. I am so sorry to hear that you were disturbed, I hope this has not put you off of staying with us again in the future. Kind regards,

10/10 Fremragende

John

Overnattede 1 nat i oktober 2023
Svar fra Host den 29. okt. 2023
Dear John, Thank you for your feedback, I am so pleased you enjoyed your stay. We hope to welcome you back to Village Portsmouth again soon. Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend away
Quick weekend away. Hotel served purpose. Breakfast ok. Room comfortable.
Overnattede 2 nætter i oktober 2023
Svar fra Host den 29. okt. 2023
Dear Anonymous, Thank you for your feedback, I am so pleased you enjoyed your stay. We hope to welcome you back to Village Portsmouth again soon. Kind regards,

6/10 Okay

Tony

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor visit this time. Potentially my last
Unfortunately I had a few issues during this stay that made the visit potentially my last. Arriving in my room the window was wide open so the room was very cold. Thia was compounded by not being able to change the temperature so it didn't warm up. Come 6am music was turned on and up which woke me with a start. The food, wasn't the best I've had here. I nearly broke my teeth on the chicken wings, which were more quail-sized than chicken. Overall, not the best of stays
Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 18. okt. 2023
Dear Tony, Thank you for sharing your review. I would like to extend my sincerest apologies that there were a few issues which somewhat spoiled your time with us. I will certainly raise your comments with the relevant departments for further review. Kind regards,

4/10 Dårligt

Paul

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Lovely staff … Poor rooms
Staff lovely but room dreadful . Club room one very small window in toilet was the only light . I have stopped at several village hotels such as Swansea , Wirral both of which lovely . Portsmouth not up to the normal standard and should be classed the same as Premier Inn hub.
Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 18. okt. 2023
Dear Paul, Thank you for taking to the time to share your comments, I am sorry to see that you did not like the rooms at Village Portsmouth. I hope this has not put you off of staying with Village in the future. Kind regards,

10/10 Fremragende

Laura

Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 18. okt. 2023
Dear Laura, Thank you for your review, I am so pleased you enjoyed your time with us. We hope to see you again soon. Kind regards,

2/10 Forfærdeligt

Jack

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 18. okt. 2023
Dear Jack, Thank you for sharing your feedback. I am very sorry to see that you did not enjoy your time with us, if you would like to discuss this in further detail please contact the hotel directly. Kind regards,

4/10 Dårligt

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loud music from gym at 7.30am
Overnattede 2 nætter i oktober 2023
Svar fra Jimmy den 14. okt. 2023
Dear Simon, Thank you for your feedback, I am sorry to hear that we did not get everything right on this occasion and you were disturbed by noise from the gym. Kind regards,

8/10 Udmærket

Adrian

Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 14. okt. 2023
Dear Adrian, Thank you for sharing your feedback, we hope to see you again. Kind regards,

10/10 Fremragende

Amanda

Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 14. okt. 2023
Dear Amanda, Thank you for your feedback, I am so pleased you enjoyed your stay. We hope to welcome you back to Village Portsmouth again soon. Kind regards,

10/10 Fremragende

Jon

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing it was clean simple and everything I expected.easy to check in and out
Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 14. okt. 2023
Dear Jon, Thank you for sharing your review. I am so pleased you had a great stay with us. Kind regards,

8/10 Udmærket

Jon

Overnattede 1 nat i oktober 2023
Svar fra Jimmy den 14. okt. 2023
Dear Jon, Thank you for taking the time to share your feedback. Kind regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Jimmy den 14. okt. 2023
Dear Anonymous, Thank you for sharing your review, I am so pleased you enjoyed your time with us. Kind regards,

10/10 Fremragende

Adam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Jimmy den 14. okt. 2023
Dear Adam, Thank you for sharing your feedback, I am thrilled you had a great stay with us. We hope to see you again soon. Kind regards,

8/10 Udmærket

J

Overnattede 1 nat i september 2023
Svar fra Host den 29. okt. 2023
Dear J, Thank you for your feedback, I am so pleased you enjoyed your stay. We hope to welcome you back to Village Portsmouth again soon. Kind regards,

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms are compact but very attractive. Suited for overnight or as a base to explore the local area. The bed was very comfortable and had all the extras, ironing board etc that more costly rooms are fitted with. The restaurant has giant sports tv around the room so a large number of male sports fans were watching, possibly guests but the facilities - pool, gym, hot tub had a large number of users judging by the car park and people in sports gear. The bar is well stocked and the restaurant menu sufficient to meet most tastes at very reasonable cost. A fantastic facility for this part of Portsmouth. I’d definitely stay again.
Overnattede 1 nat i september 2023
Svar fra Jimmy den 27. sep. 2023
Dear Richard, Thank you for taking the time to share your review. I am so pleased you had a great stay with us, we look forward to seeing you again! Kind regards,

8/10 Udmærket

kevin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location for Portsmouth Cruise Terminal
Excellent facilities and very good value. The only negative point I would jade is the food is generally of average quality but I guess that is how their prices are kept competitive? I would definitely stay again for business purposes as it’s only 7 minutes drive to / from Portsmouth Cruise Terminal
Overnattede 1 nat i september 2023
Svar fra Jimmy den 21. sep. 2023
Dear Kevin, Thank you for your review, I am glad to see that overall you enjoyed your time with us. I look forward to welcoming you back to Village Portsmouth in the future. Kind regards,

10/10 Fremragende

Alex

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Jimmy den 21. sep. 2023
Dear Alex, Thank you for your feedback, I am so pleased you had a great stay with us. Kind regards,

8/10 Udmærket

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Host den 29. okt. 2023
Dear Natalie, Thank you for your feedback, I am so pleased you enjoyed your stay. We hope to welcome you back to Village Portsmouth again soon. Kind regards,