Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 101 af i alt 436 anmeldelser" "
10 - Fremragende
101
Bedømmelse på 8 − Udmærket. 140 af i alt 436 anmeldelser" "
8 - Udmærket
140
Bedømmelse på 6 − Okay. 87 af i alt 436 anmeldelser" "
6 - Okay
87
Bedømmelse på 4 − Dårligt. 60 af i alt 436 anmeldelser" "
4 - Dårligt
60
Bedømmelse på 2 − Forfærdeligt. 48 af i alt 436 anmeldelser" "
2 - Forfærdeligt
48
7,2/10
Rengøring
7,8/10
Service og personale
6,2/10
Faciliteter
6,6/10
Overnatningsstedets tilstand og faciliteter
6,4/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Robert
Rejste med partner
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quite respectable very frie dly
Robert
Overnattede 1 nat i maj 2024
Svar fra Manager den 20. maj 2024
Hello Robert,Thank you for taking the time to share your experience with us. We are glad to hear that you found our staff friendly during your stay. Your feedback is greatly appreciated as we strive to provide excellent service for all our guests. We hope to welcome you back in the future.
4/10 Dårligt
John
Forretningsrejsende
15. maj 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The Room was dirty! The bedsheets were dirty! The bedspread had cigarette holes in it! The smoke detector was pulled off wall!
John
Overnattede 3 nætter i maj 2024
Svar fra Manager den 17. maj 2024
Hello John, We're sorry to hear about your experience. Your feedback is valuable to us and will be shared with our team to ensure we meet our high standards. Please reach out to our management for further assistance with your concerns.
4/10 Dårligt
Laura
Rejste med partner
6. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was put in handicapped room. Sinks and tub did nor drain. Shower rod was coming out of the wall. Shower curtain was disgusting.
Laura
Overnattede 1 nat i maj 2024
Svar fra Manager den 6. maj 2024
Hello Laura,We apologize for any inconvenience this may have caused you. Your feedback will be shared with the relevant teams for further improvement. Thank you for bringing this to our attention.
2/10 Forfærdeligt
Dena
2. maj 2024
Dena
Overnattede 2 nætter i april 2024
Svar fra Manager den 4. maj 2024
Hello Dena,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address any issues.
2/10 Forfærdeligt
Angela
Rejste med familie, Rejste i en gruppe
26. apr. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived to the property, and the check in process was swift. However, when we got to our rooms we discovered that the doors were not locked and the locks were actually broken on both rooms. We reported it to the front desk attendant who made a note for the manager to fix it. The next morning, we attempted to follow up with the manager who quickly dismissed us & told us he would get to it. Apparently there were SEVERAL door locks not functioning as we overheard that another guest had the wrong locked placed back on their door and was locked out of their rooms. We stayed for 3 nights and the door locks were never fixed the entire time!!
Angela
Svar fra Manager den 30. apr. 2024
Hello Angela,I'm sorry to hear that you encountered issues with the door locks during your stay. We take guest safety and security very seriously and are constantly working to correct any maintenance problems that are reported to us. I would recommend reaching out to our management team directly to address any further concerns you may have regarding your experience. Your feedback is valuable to us in ensuring a better stay for future guests.
10/10 Fremragende
Steve
Rejste med familie
26. apr. 2024
Synes godt om: Faciliteter
The door did not latch but the manager fixed it immediately! Very courteous.
Kind of a steep driveway to get to the parking lot.
Railroad near but did not disturb our sleep.
Steve
Overnattede 1 nat i april 2024
Svar fra Manager den 26. apr. 2024
Hello Steve,We are pleased to hear that our manager promptly assisted you during your stay. Our team strives to ensure a comfortable experience for all guests. While we appreciate your feedback on the driveway, we're glad to know that the railroad proximity did not disrupt your rest. Thank you for sharing your observations with us.
6/10 Okay
Katrinia
Rejste med familie
26. apr. 2024
Synes godt om: Service og personale
Looks like they are in middle of remodeling
Katrinia
Overnattede 2 nætter i april 2024
Svar fra Manager den 26. apr. 2024
Hello Katrinia,We appreciate your feedback about our ongoing remodeling efforts. Your observations are valuable for our improvement. Thank you for your understanding during this process.
6/10 Okay
Adrienne
Rejste i en gruppe, Rejste med kæledyr
25. apr. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Side door by stairwell did not lock at night. Run down property with small holes in sheets, spots on towels, ice machine out of order, toilet ran off and on all night, tub faucet was only able to flow as shower, very slow tub drain, hair dryer did not work, and soda machine in lobby was not plugged in nor stocked.
Adrienne
Overnattede 1 nat i april 2024
Svar fra Manager den 26. apr. 2024
Hello Adrienne,We appreciate your feedback and apologize for the inconvenience during your stay. Guest safety is a top priority, and we will address the issue you've mentioned to prevent future occurrences. We will also investigate and rectify the maintenance concerns you raised to enhance the overall guest experience. Your input is valuable to us as we strive to improve our services continually.
4/10 Dårligt
Steve
Rejste med partner
24. apr. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Toilet ran all night. Shared parking lot with coke plant.
Steve
Overnattede 1 nat i april 2024
Svar fra Manager den 25. apr. 2024
Hello Steve, We regret to hear about your experience with the running toilet and nearby parking lot. We appreciate your feedback and will address these concerns internally for future improvements. Thank you for bringing this to our attention.
2/10 Forfærdeligt
Mark
21. apr. 2024
Mark
Overnattede 2 nætter i april 2024
Svar fra Manager den 13. maj 2024
Hello Mark, We are sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.
10/10 Fremragende
Iraj
21. apr. 2024
Iraj
Overnattede 1 nat i marts 2024
Svar fra Manager den 11. maj 2024
Hello Iraj,We are delighted to hear that you had a wonderful experience at our hotel! If you have any more insights to share, please feel free to reach out to us so we can continue to improve our services.
8/10 Udmærket
Amanda
9. apr. 2024
Amanda
Overnattede 1 nat i marts 2024
Svar fra Manager den 1. maj 2024
Hello Amanda, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
10/10 Fremragende
Robert
Rejste med partner
5. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The large trucks parked in the "driveway" was obstructive to two cars passing be each other.
Lots of cigarette butts and garbage outside
Robert
Overnattede 1 nat i marts 2024
Svar fra Manager den 9. apr. 2024
Hello Robert, We apologize for any inconvenience caused by the trucks in the driveway and the cleanliness issue outside. Your feedback is valuable to us, and we will address these concerns with the appropriate team for further improvement.
6/10 Okay
Jolene
25. mar. 2024
Synes godt om: Faciliteter
The breakfast was nice.
The amount of trash on the outside of the property was ALOT!
Jolene
Overnattede 1 nat i marts 2024
Svar fra Manager den 27. mar. 2024
Hello Jolene, Thank you for your feedback on our breakfast. We appreciate your observation about the cleanliness outside the property and will ensure it is addressed promptly. Your input helps us better serve our guests in the future.
4/10 Dårligt
Ray
24. mar. 2024
Floors dirty, drug activity
Ray
Overnattede 2 nætter i marts 2024
Svar fra Manager den 27. mar. 2024
Hello Ray, We take all guest feedback seriously and prioritize a safe environment. Please contact our management team directly to discuss your experience further.
6/10 Okay
Madelyn
3. mar. 2024
Synes godt om: Rengøring, service og personale
Madelyn
Overnattede 1 nat i marts 2024
Svar fra Manager den 6. mar. 2024
Hello Madelyn, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please feel free to reach out to us directly with any specific feedback you may have, so we can continue to improve our services.
10/10 Fremragende
Jay
Forretningsrejsende
26. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff is excellent!!
Jay
Overnattede 1 nat i februar 2024
Svar fra Manager den 28. feb. 2024
Hello Jay,We appreciate your kind words about our staff! They strive to provide exceptional service to all our guests. Your feedback will be shared with the team to motivate them. We look forward to welcoming you back in the future.
4/10 Dårligt
Brian
25. feb. 2024
Brian
Overnattede 1 nat i februar 2024
Svar fra Manager den 28. feb. 2024
Hello Brian, We appreciate you taking the time to review your recent stay. We aim to provide exceptional experiences, and we are sorry to hear that we fell short during your visit. Please feel free to contact us directly to provide more details on how we could have improved your stay. We value your input and hope to welcome you back in the future.
10/10 Fremragende
Michael
Forretningsrejsende
22. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everyone is friendly and helpful.
Michael
Overnattede 4 nætter i februar 2024
Svar fra Manager den 24. feb. 2024
Hello Michael,We are pleased to hear that you found our staff welcoming and accommodating during your stay with us. Your kind words will surely be passed along to our team. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.
6/10 Okay
Ajithprasad
18. feb. 2024
Synes ikke om: Service og personale
Cleaning
Ajithprasad
Overnattede 2 nætter i februar 2024
Svar fra Manager den 22. feb. 2024
Hello Ajithprasad,We appreciate your feedback and apologize for any inconvenience you may have experienced. We value cleanliness and will address this with our housekeeping team for improvement. Thank you for bringing this to our attention.
4/10 Dårligt
Steven, Strongsville
Forretningsrejsende
11. feb. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
You get what you pay for.
Steven
Overnattede 1 nat i februar 2024
Svar fra Manager den 14. feb. 2024
Hello Steven, Thank you for sharing your feedback with us. We understand that each guest has unique expectations and preferences. We strive to provide a balanced experience that aligns with our competitive pricing. Should you have any further queries or concerns, please feel free to reach out to our management team directly.
10/10 Fremragende
Eugene
Rejste med familie
7. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
The staff are very friendly and accommodating. The place is a bit run down but beds were comfy and shower was hot. Good breakfast too.
Eugene
Overnattede 3 nætter i januar 2024
Svar fra Manager den 9. feb. 2024
Hello Eugene,Thank you for your feedback on our friendly and accommodating staff. We appreciate your kind words. We apologize if the appearance of our property did not meet your expectations. However, we are glad to hear that you found the beds comfy and the shower hot. We also appreciate your positive feedback on our breakfast. We hope you had a pleasant stay overall.
10/10 Fremragende
Michael
2. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Michael
Overnattede 4 nætter i januar 2024
Svar fra Manager den 2. feb. 2024
Hello Michael,We're thrilled to hear that you had a fantastic experience during your stay! It's always a pleasure to exceed our guests' expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another extraordinary stay!
10/10 Fremragende
Angela
Rejste med partner
29. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room 143 please fix the curtains. The only issue w entire stay. Staff very nice as always. The curtains didnt cover entire window on each side.
Angela
Overnattede 1 nat i januar 2024
Svar fra Manager den 30. jan. 2024
Hello Angela,Thank you for your feedback regarding the curtains in Room 143. We appreciate your kind words about our staff. We apologize for any inconvenience caused by the curtains not covering the entire window on each side. Your comments will be shared with our team for review and improvement.
6/10 Okay
JACKIE
27. jan. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
All they had was a smoking room and double beds when I arrived. I booked online and didn't know the area to find another hotel on short notice.
JACKIE
Overnattede 1 nat i januar 2024
Svar fra Manager den 28. jan. 2024
Hello JACKIE,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the room type and absence of single beds. We understand that finding suitable accommodations on short notice can be challenging. We recommend contacting our management to address your concerns further. Safe travels!
6/10 Okay
Christopher
Forretningsrejsende
26. jan. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Christopher
Overnattede 5 nætter i januar 2024
Svar fra Manager den 27. jan. 2024
Hello Christopher,Thank you for choosing our hotel for your recent stay. We appreciate your support and are glad to have had you as a guest. If you have any further feedback or suggestions for improvement, we encourage you to reach out to our hotel directly. We value your opinion and hope to have the opportunity to welcome you back in the future.
6/10 Okay
Shannon
25. jan. 2024
Synes godt om: Rengøring, service og personale, værelsets komfort
It was ok, but I did get charged an extra $50 for my dogs and there are some serious drug addicts living in the hotel. Got shower though and I slept just fine close to the office. Just want people to be aware who may have children or who may just not feel comfortable around people who are very high on meth.
Shannon
Overnattede 1 nat i januar 2024
Svar fra Manager den 26. jan. 2024
Hello Shannon,Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience caused. Our pet policy does include an additional charge for furry companions, which is communicated at the time of booking. As for the concerns you mentioned, rest assured that we take the safety and security of our guests seriously and we work closely with local authorities to ensure a comfortable environment. We encourage guests to reach out to our management team for further assistance.
2/10 Forfærdeligt
Jeffrey
Forretningsrejsende
24. jan. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I could have been okay with the maintenance upkeep but the room had bugs.
Jeffrey
Overnattede 1 nat i januar 2024
Svar fra Manager den 27. jan. 2024
Hello Jeffrey, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
2/10 Forfærdeligt
Tony
Forretningsrejsende
24. jan. 2024
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty room and cold breakfast with drug addicts in the stairwell
Tony
Overnattede 1 nat i januar 2024
Svar fra Manager den 27. jan. 2024
Hello Tony, Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. We strive to maintain clean and comfortable rooms for all our guests and will address this matter with our housekeeping team. Regarding breakfast, we apologize if it was not up to your expectations and will review our offerings to ensure a better experience in the future. If you witness any concerning behavior during your stay, we encourage you to contact hotel security immediately. We appreciate your feedback and hope to provide a better experience on any future visits.
6/10 Okay
Lea
24. jan. 2024
Synes godt om: Service og personale
Lea
Overnattede 2 nætter i januar 2024
Svar fra Manager den 27. jan. 2024
Hello Lea, We appreciate you taking the time to leave a rating for your recent stay. Please feel free to reach out to our hotel directly with any feedback you may have about your experience. We value your input and would welcome the opportunity to address any concerns you may have had.
2/10 Forfærdeligt
stacia
Rejste med partner
23. jan. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They didn't give me the price that was quoted my bathroom didn't have a shower curtain and the room smelled like mold
stacia
Overnattede 1 nat i januar 2024
Svar fra Manager den 25. jan. 2024
Hello stacia, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Our team will look into the issue regarding the pricing discrepancy and address it internally. We also apologize for any oversight with the shower curtain and the room odor; please know that we regularly inspect our rooms to maintain cleanliness and comfort for our guests. We appreciate your valuable input and will use it to improve our services.
4/10 Dårligt
Verificeret rejsende
Forretningsrejsende
17. jan. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Last Resort
Waited at front desk a good 20mins before someone assisted me. They then gave me dirty keys, didn’t realize til I was in the room. Cleaned them off in the sink.
Duvet was disgusting and immediately removed from the bed. Floor around night stand was disgusting. Trash behind night stand. Looked like someone threw a white liquid on the huge wooden headboard and it was never cleaned up.
Shower did not drain. Window was open. Had to force it closed considering the cold temperatures outside and safety reasons.
Pool was not useable.
Was locked in section of building one morning after fire alarms went off.
Verificeret rejsende
Overnattede 2 nætter i januar 2024
Svar fra Manager den 18. jan. 2024
Dear Guest, We apologize for the inconvenience you experienced during your stay and thank you for bringing these issues to our attention. Our team works hard to ensure prompt service at the front desk, so we apologize for the delay you encountered. We will address the cleanliness issues you mentioned with our housekeeping department to prevent similar occurrences in the future. Regarding the pool, we apologize for any disappointment caused, and we will look into the situation to ensure it is available for our guests' enjoyment. We take safety seriously, and we apologize for any inconvenience caused by the alarm incident. We appreciate your feedback and will use it to improve our overall guest experience.
4/10 Dårligt
Katherine
Forretningsrejsende
10. jan. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Katherine
Overnattede 7 nætter i december 2023
Svar fra Manager den 12. jan. 2024
Hello Katherine, Thank you for choosing our hotel for your stay. We're sorry to hear that your experience fell short of expectations. We encourage you to reach out to our hotel directly with any specific feedback, as we strive to improve and provide the best possible service to our guests.
10/10 Fremragende
Brent
Rejste med familie
7. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My stay
Brent
Overnattede 1 nat i januar 2024
Svar fra Manager den 10. jan. 2024
Hello Brent,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We strive to provide excellent service to all our guests. We look forward to welcoming you back in the future for another outstanding stay!
10/10 Fremragende
Allie
Rejste med familie
7. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Allie
Overnattede 1 nat i januar 2024
Svar fra Manager den 10. jan. 2024
Hello Allie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience with us. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another exceptional stay.
10/10 Fremragende
Valter
7. jan. 2024
Valter
Overnattede 1 nat i december 2023
Svar fra Manager den 27. jan. 2024
Hello Valter,We're thrilled to hear that you had a fantastic experience during your stay at our hotel! We strive to provide excellent service and ensure our guests have a memorable stay. We look forward to welcoming you back again soon for another exceptional stay.
8/10 Udmærket
Cynthia
6. jan. 2024
Synes ikke om: Service og personale
Not a welcoming property, location or counter personnell. Would not stay again.
Cynthia
Overnattede 1 nat i januar 2024
Svar fra Manager den 10. jan. 2024
Hello Cynthia,Thank you for your feedback. We apologize if you did not feel welcomed during your stay and if our location did not meet your expectations. We appreciate your comments and will take them into consideration for future improvements. If there is anything else we can assist you with, please do not hesitate to reach out.
10/10 Fremragende
Scott
5. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Scott
Overnattede 1 nat i december 2023
Svar fra Manager den 9. jan. 2024
Hello Scott,We are thrilled to hear that you had such a wonderful experience during your stay at our hotel! We strive to provide exceptional service and it's always rewarding to receive positive feedback. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.
4/10 Dårligt
Verificeret rejsende
3. jan. 2024
It was what you'd expect for the price
I was very glad it was there at such an affordable price. When I checked in, one of the beds in my room wasn't made. It had a sheet laid on it and the other bedclothes were in a pile on top of it. The staff was indifferent, but that could be because I'm from the South where everyone is nice and greets each other.
Verificeret rejsende
Overnattede 3 nætter i december 2023
Svar fra Manager den 10. jan. 2024
Dear Guest, Thank you for choosing our hotel and sharing your feedback. We apologize for any inconvenience you experienced regarding the bed in your room. Our team strives to provide a comfortable stay for all guests and we appreciate you bringing this to our attention. We value your feedback and will address this issue with our staff to ensure a better experience in the future.
10/10 Fremragende
daniel
Rejste med familie
31. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
daniel
Overnattede 3 nætter i december 2023
Svar fra Manager den 2. jan. 2024
Hello daniel,Thank you for choosing our hotel and for the perfect rating! We're thrilled to know that you had a fantastic stay with us. We look forward to welcoming you back in the future for another exceptional experience.
2/10 Forfærdeligt
Elizabeth
Rejste med familie og småbørn
30. dec. 2023
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Elizabeth
Overnattede 2 nætter i december 2023
Svar fra Manager den 31. dec. 2023
Hello Elizabeth,We're sorry to hear that you didn't have a satisfactory experience during your stay with us. We encourage you to reach out to our hotel directly with any specific feedback, so that we can address any issues you may have encountered. We value our guests' opinions and would appreciate the opportunity to make it right.
2/10 Forfærdeligt
Tawana
28. dec. 2023
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
When we checked in our room wasn’t clean, bed wasn’t made bathroom wasn’t clean. After 3 try’s we finally got a clean room.
Tawana
Overnattede 1 nat i december 2023
Svar fra Manager den 30. dec. 2023
Hello Tawana, We apologize for the inconvenience you experienced during your stay. We sincerely regret any lapse in our housekeeping service and will address this with our team to ensure it does not recur in the future. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a seamless stay.
2/10 Forfærdeligt
taleah, Columbus
26. dec. 2023
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
taleah
Overnattede 3 nætter i december 2023
Svar fra Manager den 28. dec. 2023
Hello taleah,We're sorry to hear that your experience with us didn't meet your expectations. We value our guests' feedback and would appreciate it if you could reach out to us directly to share any specific concerns you may have. We strive to ensure the best possible stay for all our guests and would like the opportunity to address any issues.
6/10 Okay
Frank
Rejste i en gruppe
22. dec. 2023
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nothing special. You get what you paid.
Frank
Overnattede 2 nætter i december 2023
Svar fra Manager den 23. dec. 2023
Hello Frank,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that our rates aligned with your expectations. If there is anything specific you would like to share about your experience, please feel free to contact our management team directly.
6/10 Okay
Nan
Forretningsrejsende
21. dec. 2023
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The garbage had not been cleared from the previous guest in the bathroom. Also, the heat didn't work. Although set on 'heat,' no matter how high I set the temperature, the room wouldn't warm up. The fan blew cold air all night, as if it were stuck at 60 degrees.
Nan
Overnattede 2 nætter i december 2023
Svar fra Manager den 23. dec. 2023
Hello Nan,We apologize for the inconvenience you experienced during your stay. We appreciate your feedback regarding the cleanliness of the bathroom and the issue with the heat in the room. Our housekeeping team is working diligently to ensure that all rooms are thoroughly cleaned before new guests arrive. Regarding the heating issue, we will investigate and address this with our maintenance team. Thank you for bringing these concerns to our attention.
2/10 Forfærdeligt
Misty
Rejste med familie og småbørn
9. dec. 2023
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No heat or air in room. Room stunk. Toilet clogged anf called down told me it would be a half an hour, NO ONE CAME!!! Went down gor breakfast and there was only a few things to eat like waffles and there was suppose to be more. Boyfriend asked him yo gill things and he said someone was coming in.No one ever came in. Horrible stay will never come back.
Misty
Overnattede 1 nat i december 2023
Svar fra Manager den 10. dec. 2023
Hello Misty,Thank you for sharing your recent experience at our hotel. We apologize for any inconvenience you encountered. Your feedback is important to us, and we're sorry to hear about the issues with the temperature control, room odor, and breakfast offerings. We'll make sure to address these concerns with the relevant departments to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
2/10 Forfærdeligt
Lori
Rejste med partner
7. dec. 2023
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Wasn’t very clean checked in was given 2doubles when reserved a king,went to desk was givin another room opened door and room was a mess bed not made music on, beer bottles and chips on dressers went back to desk for third time was given another room,room looked ok but had to dump water down toilet tank in order for toilet to drain heater wasn’t working bed frame seamed to be broke we were booked to stay 3 nights left after first night.Do not stay here.
Lori
Overnattede 3 nætter i december 2023
Svar fra Manager den 9. dec. 2023
Hello Lori, Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. We have shared your concerns with our team to ensure that similar situations are avoided in the future. We appreciate your feedback and hope you consider giving us another opportunity to provide you with a better experience.
10/10 Fremragende
Erica
3. dec. 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great service !!
Erica
Overnattede 1 nat i november 2023
Svar fra Manager den 5. dec. 2023
Hello Erica,Thank you for sharing your positive feedback about our service! We pride ourselves on providing excellent customer service and it's always wonderful to hear that we've met your expectations. We appreciate your kind words and hope to welcome you back again soon for another great stay.
4/10 Dårligt
Myrisa
Rejste med familie
3. dec. 2023
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Tv didn’t work, bed was uncomfortable
Myrisa
Overnattede 1 nat i december 2023
Svar fra Manager den 6. dec. 2023
Hello Myrisa, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for further review. We value your patronage and hope you will consider staying with us again in the future.
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
3. dec. 2023
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Save your sanity and stay somewhere else!
We were in town for a funeral. This hotel is the worst! First we got there and checked in. We booked a room with 2 double beds (4 of us in a room). We were told they didn’t have any more…just king size beds so we got 2 rooms. They told my brother the exact opposite about 3 hours earlier. My family was the only ones staying there it seemed like. Five rooms in total rented out for my family. It smells of smoke. Breakfast looked like it had been sitting out for days. No cups, only lids for coffee. We decided to go out for breakfast because it looked so bad and barely stocked. Bed was hard as a rock. Key cards stopped working constantly. We had to go to the front desk to get it fixed each time. Now we tried to check out. I stood there for 10 minutes…no one. I called them while standing there…no answer and no voicemail. We ended up leaving the key cards. We called them 2 more times on the road. Ended up calling the 1 800 number for choice hotels to check out. Ridiculous! Would never stay here again. I would gladly pay way more for a nicer hotel.
Verificeret rejsende
Overnattede 2 nætter i november 2023
Svar fra Manager den 6. dec. 2023
Dear Guest, Thank you for sharing your feedback with us. We understand that your recent stay was not up to your expectations and we apologize for any inconvenience caused. Your comments regarding the room availability and breakfast presentation have been duly noted and will be shared with the relevant departments for further review. We apologize for any inconvenience caused by the key card issues and the difficulty in checking out. We appreciate your feedback and will strive to improve our services. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.