Reception

Anmeldelser af The Editory House Ribeira Porto Hotel

4 out of 5
The Editory House Ribeira Porto Hotel
Rua Infante Dom Henrique, 26, Porto

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 622 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 303 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 1004 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Connie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022
Svar fra Leandro Neves den 12. apr. 2022
Dear Connie, Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel! We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
God sengemadras, stort værelse god beliggenhed. Personale rigtig god til at hjælpe generelt.
Overnattede 7 nætter i november 2019
Svar fra Leandro Neves den 30. nov. 2019
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Leandro Neves

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
God beligenhed. Kaos i udjekning. Blev ringet op og krævet mere, selvom jeg havde betalt hvad de bad om ved skranken!
Overnattede 4 nætter i oktober 2019
Svar fra Leandro Neves den 27. okt. 2019
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We apologize if our service didn't achive your expectations. We have taken note of your comments on this matter and we appreciate the opinion you shared with us. We look forward to welcoming you back on your next visit to Porto and to have the possibility to improve your opinion about our hotel. Best regards, Leandro Neves

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet ligger meget centralt. I gåafstand til det hele.
Overnattede 7 nætter i november 2018
Svar fra Teresa Martins den 4. dec. 2018
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto and to have the possibility to improve your opinion about our hotel. Best regards, Teresa Martins

10/10 Fremragende

Lene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk Hotel - det sødeste personale og super beliggenhed! Meget lækker morgenmad! Kan varmt anbefales. Vi kommer igen.
Overnattede 3 nætter i oktober 2018
Svar fra Teresa Martins den 29. okt. 2018
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

8/10 Udmærket

Jette

Meget for pengene.
Dejligt og perfekt beliggende hotel. Og fair pris i forhold til dette. Vi brugte den nemme adgang til broen til at besøge mange af de skønne portvinshuse der er beliggende "syd på". Roligt område selvom mange mennesker, og man føler sig tryg på alle tider af døgnet. Meget Lækker morgenmads buffet.
Overnattede 4 nætter i august 2018
Svar fra Teresa Martins den 27. aug. 2018
Dear Jette, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your positive comments regarding our Hotel, as it is only possible for us to improve the quality of our service and facilities through your feedback. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

8/10 Udmærket

Anders

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God service og god beliggenhed
Svar fra Teresa Martins den 13. maj 2018
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your positive comments regarding our Hotel, as it is only possible for us to improve the quality of our service and facilities through your feedback. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

8/10 Udmærket

Andreas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rigtig god beliggenhed til
Vi ankom sent og fik uden problemer vores værelse. Desværre var der meget støj fra gaden. Vi fik dog uden problemer skiftet værelse næste morgen. Det ødelagde ikke vires oplevelse af et godt hotel med rigtig god beliggenhed. Værelserne er lidt upersonlige, men pæne og rene.

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and friendly staff!
Overnattede 1 nat i maj 2024
Svar fra Francisca Soares den 11. maj 2024
Dear Andrea , Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel! We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability". Your notes will be shared with all our people, thank you. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely, Francisca Soares

10/10 Fremragende

Yuk Shun, Toronto

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, well trained staff and recently renovated
Overnattede 3 nætter i april 2024
Svar fra Julia Almeida den 10. maj 2024
Dear Yuk ShunThank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and good hotel. Rooms are are small, but everything you need. Breakfast is oke. Compliments for housekeeping! Hotel is nearby Douro river and Gaia; center is uphill within 10 minutes walking.
Overnattede 4 nætter i april 2024
Svar fra Julia Almeida den 4. maj 2024
Dear Richard,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Julia Almeida

10/10 Fremragende

Laurence

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and modern, perfect for a short stay, we arrived real early and the team were good enough to have our room ready by 10am. Hotel was located centrally, everything close by and walkable - Attractions and places of interest, restaurants and bars, taxis, buses, trams and the metro all close by.
Overnattede 4 nætter i april 2024
Svar fra Francisca Soares den 3. maj 2024
Dear Laurence,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 Udmærket

Ronald Alan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, central location
Overnattede 3 nætter i april 2024
Svar fra Francisca Soares den 3. maj 2024
Dear Ronald Alan,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 Udmærket

Lynsey Anne Carlotta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Francisca Soares den 3. maj 2024
Dear Lynsey Anne Carlotta,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 Fremragende

Daniel

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was within a few minutes of the riverfront but far enough back to where it was very quiet. Clean comfortable bed and room.
Overnattede 2 nætter i april 2024
Svar fra Rui Duarte den 30. apr. 2024
Dear Daniel,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 Udmærket

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was wonderful. One of the cleanist places we have ever stayed at. Staff was very accomodating and helpful. Breakfast was a lovely variety and great coffees. Would have rated 5 stars except the room was a bit small and a little stuffy. AC was weak. Would stay here again.
Overnattede 4 nætter i april 2024
Svar fra Rui Duarte den 28. apr. 2024
Dear Barbara,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 Udmærket

CECILE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L'hotel est TRES bien situé. tout peut se faire à pied. Le petit déjeuner est parfait, très copieux, diversifié. Le personnel est très aimable. Le seul bémol: les chambres coté rue. Vraiment TRES bruyante. J'ai eu des difficultés à dormir.
Overnattede 3 nætter i april 2024
Svar fra Francisca Soares den 21. apr. 2024
Dear Cecile,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

8/10 Udmærket

Brian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and friendly staff. Did not like the toilet set up not enough privacy
Overnattede 3 nætter i april 2024
Svar fra Francisca Soares den 20. apr. 2024
Dear Brian,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We have taken note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service delivery and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We take this opportunity to inform you that your notes, have our best reception with the aim of improving our performance, thank you.We wish to be able to welcome you again in the near future.Yours sincerely,

6/10 Okay

Ler Lee

Synes godt om: Rengøring
My room was wihtout TV remote control which I have specifically asked at front desk to replace the next day which they dos not. Not only that, the house keeping did not refill tea, conditioner and cleaned used tea cup! I would not consider this three star service, let along dour star rating. The location was indeed Wonderful!
Overnattede 4 nætter i april 2024
Svar fra Francisca Soares den 18. apr. 2024
Dear Guest,Thank you very much for sharing your experience at The Editory House.Please note that as per our Housekeeping records, your room had the "Do not disturb" sign, therefore we were not able to enter it. Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,The Editory House

8/10 Udmærket

Reg

Overnattede 3 nætter i april 2024
Svar fra Francisca Soares den 6. maj 2024
Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 Fremragende

Diane

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay in the auditory house. The staff at the front desk were all good but Francesca was great. Extremely helpful with anything and everything. Francesca turned our stay from a 5 to a 5 star.
Overnattede 5 nætter i april 2024
Svar fra Francisca Soares den 16. apr. 2024
Dear Diane,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 Fremragende

John, Chester

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 3 nætter i marts 2024
Svar fra Francisca Soares den 9. apr. 2024
Dear John,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 Udmærket

Ria Kristine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed for two nights last week. Great location, walk to the riverside, great restaurants and across the river to the port wine houses. Great selection at breakfast and the front office staff was so helpful, they let us store our luggage for a few hours after check out. The only annoying thing was the lack of privacy, from the toilet. Only a partially glazed glass with an opening on top separating it from the sink and open to the rest of the room. So all the scents and sounds (lol) goes around the room. It also got stuffy at night but we could not open the window because of the street noise.
Overnattede 2 nætter i marts 2024
Svar fra Neimar Santana den 6. apr. 2024
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Fremragende

thu-lan, münchen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lage: sehr gut Taxi und öffentliche Verkehrsmittel direkt vorm Hotel Alles sehr gut zu Fuß erreichbar
Overnattede 4 nætter i april 2024
Svar fra Francisca Soares den 6. apr. 2024
Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Julia Almeida den 3. apr. 2024
Dear Maria Munoz,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Julia Almeida

8/10 Udmærket

Jim, Sugar Land

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel location is centric and it seems like the the hotel was recently renovated. Rooms are well furnished but the room heater did not work. Room was quite cold at night. Front desk staff provide excellent service, especially Francisca at the front desk in the evening. Her service level and friendliness set her apart. Upon my checkin, the checkin staff did not mention that my breakfast was included in my reservation. This is quite important to make sure the client knows when checking in. I ended paying for breakfast outside the hotel every day, except the morning of checking out.
Overnattede 4 nætter i marts 2024
Svar fra Rui Duarte den 31. mar. 2024
Dear Jim,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Fremragende

Anastasia

Rejste med familie
Excelente ubicación! Buenas instalaciones, servicios, el personal muy amable y atento. Sin duda un gran acierto.
Overnattede 4 nætter i marts 2024
Svar fra Francisca Soares den 29. mar. 2024
Estimada Anastasia,Muchas gracias por compartir con nosotros su experiencia en The Editory House. Ha sido un placer recibirle en nuestro hotel.Estamos contentos de haber cumplido con sus expectativas. Tomamos nota de sus comentarios y le agradecemos la opinión que ha compartido con nosotros, ya que sólo así podemos mejorar nuestro servicio y seguir teniendo éxito en la aprobación de nuestros cuatro pilares, "Hospitalidad, Lugar, Arte, Sostenibilidad".Sus notas serán compartidas con toda nuestra gente, graciasEsperamos poder darle la bienvenida en su próxima visita a la maravillosa ciudad de Oporto.Atentamente,Francisca Soares

6/10 Okay

Nadine Daniele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personnel très sympathique et disponible. Établissement propre. Par contre chambre sur la rue bruyante et pas de climatisation permettant de la rafraîchir.
Overnattede 3 nætter i marts 2024
Svar fra Rui Duarte den 26. mar. 2024
Cher Nadine,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement

10/10 Fremragende

Shaoquan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It close to the railway station and the riverside. Many restaurants nearby.
Overnattede 5 nætter i marts 2024
Svar fra Rui Duarte den 24. mar. 2024
Dear Shaoquan,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

6/10 Okay

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A good little hotel with a casual contemporary vibe. We love d the room and bathroom and the location. But the street noise kept us awake, and the drapes would not close, leaving the light streaming in.
Overnattede 1 nat i marts 2024
Svar fra Rui Duarte den 24. mar. 2024
Dear Mary,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Fremragende

Jean Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly informed staff in a hotel located in a great central position.
Overnattede 3 nætter i marts 2024
Svar fra Rui Duarte den 24. mar. 2024
Dear Jean Elizabeth,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Fremragende

Jamie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location . Close to everything
Overnattede 3 nætter i marts 2024
Svar fra Neimar Santana den 20. mar. 2024
Dear Jamie,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Fremragende

Colin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Special mention for receptionist, Rita. She is an exceptional asset - nothing was too much trouble. She was very friendly and obliging - justice superb!
Overnattede 4 nætter i marts 2024
Svar fra Francisca Soares den 19. mar. 2024
Dear Colin,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your comments, which we have taken good note of, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We are particularly pleased to hear that our staff helped make your stay memorable and we will make sure to share your feedback with all of them. We are also very pleased to hear that our GuestU phone was helpful to you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 Fremragende

James

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient area for the river front. Most tourist attractions are within walking distance. Hotel staff were helpful and very pleasant. Rooms clean and tidy. Would return again for another stay, no problem
Overnattede 4 nætter i marts 2024
Svar fra Francisca Soares den 19. mar. 2024
Dear James,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

8/10 Udmærket

Karina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nice stay and lovely people
Overnattede 3 nætter i marts 2024
Svar fra Francisca Soares den 14. mar. 2024
Dear Karina,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 Fremragende

Patricia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is ideally placed to visit the historical center of Porto. Everything is walking distance and the river is 2 minutes away. The staff were all really kind and accommodating and speak a wide range of language. really good experience.
Overnattede 2 nætter i marts 2024
Svar fra Francisca Soares den 14. mar. 2024
Dear Patricia,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 Fremragende

Mafalda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Francisca Soares den 14. mar. 2024
Dear Mafalda,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 Fremragende

CHRISTIAN

Synes godt om: Overnatningsstedets tilstand og faciliteter
Personnel très accueillant disponible et gentil emplacement au top
Overnattede 4 nætter i februar 2024
Svar fra Neimar Santana den 3. mar. 2024
Cher client,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement,

10/10 Fremragende

Dana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff here are incredibly hospitable and the location is perfect. It’s also a beautiful hotel with lovely amenities.
Overnattede 1 nat i februar 2024
Svar fra Neimar Santana den 27. feb. 2024
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Fremragende

Brit

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sentralt hotell med fin standard og vennli personale.
Overnattede 9 nætter i januar 2024
Svar fra Francisca Soares den 6. feb. 2024
Dear Brit,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Francisca Soares

10/10 Fremragende

Carla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Hugo Rocha den 6. feb. 2024
Dear Carla,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Hugo Rocha

8/10 Udmærket

Raffaella

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Posizione ottima centrale Personale cordiale Camera pulita letti comodi Mancano gli appendiabiti a parete in bagno e camera Sarebbero molto utili Rapporto qualità prezzo ottimo Struttura superconsigliata
Overnattede 2 nætter i januar 2024
Svar fra The Hotel Manager den 3. feb. 2024
Cara Raffaella,Grazie mille per aver condiviso con noi la sua esperienza a The Editory House. È stato un piacere accoglierla nel nostro hotel!Siamo felici di aver soddisfatto le sue aspettative. Prendiamo nota dei suoi commenti e la ringraziamo per l'opinione che ha condiviso con noi, perché questo è l'unico modo per migliorare il nostro servizio e continuare ad avere successo nel passare i nostri quattro pilastri, "Ospitalità, Luogo, Arte, Sostenibilità".Le vostre note saranno condivise con tutto il nostro personale, grazieNon vediamo l'ora di accogliervi di nuovo nella vostra prossima visita a Porto.Cordiali saluti,Leandro Neves

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra The Hotel Manager den 3. feb. 2024
Dear Brian,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Leandro Neves

10/10 Fremragende

Natasha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property for my visit to Porto. Staff was excellent and greeted me with a smile. The glass of port wine was a plus. Right in the heart of the city close to the water. Plan to visit again.
Overnattede 1 nat i januar 2024
Svar fra Francisca Soares den 23. jan. 2024
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 Fremragende

James

Overnattede 3 nætter i december 2023
Svar fra The Hotel Manager den 3. feb. 2024
Dear James,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Leandro Neves

10/10 Fremragende

Zhilin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay with friendly staff!
Overnattede 3 nætter i december 2023
Svar fra Marcela Marisa den 31. dec. 2023
Dear Zhilin,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Marcela Marisa

10/10 Fremragende

sergio f

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Spectacular
Overnattede 2 nætter i december 2023
Svar fra Marcela Marisa den 11. jan. 2024
Dear Sergio F,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Marcela Marisa

10/10 Fremragende

Zill

Rejste med familie, Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very nice. The room was clean and nicely laid out.
Overnattede 1 nat i december 2023
Svar fra Neimar Santana den 19. dec. 2023
Dear Zill,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your comments, which we have taken good note of, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We are particularly pleased to hear that our staff helped make your stay memorable and we will make sure to share your feedback with all of them. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Neimar Santana

10/10 Fremragende

Oi Hang

Synes godt om: Rengøring
Overnattede 7 nætter i december 2023
Svar fra Neimar Santana den 19. dec. 2023
Dear Oi Hang,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Neimar Santana

10/10 Fremragende

Perrie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Room with a View and so much more!
We had a wonderful stay at the Editory House. The front desk greeted us with a nice glass of port wine and helped us settle in. Our room was clean and our bed was comfortable. The breakfast was amazing and they even made eggs to order! The location of the hotel is fantastic. I would highly recommend it to anyone!
Overnattede 5 nætter i december 2023
Svar fra Neimar Santana den 19. dec. 2023
Dear Perrie,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Neimar Santana