10/10
Overall, my husband and I had a terrific stay at Porta Cobra, 6 days in total in beginning of August.
+ Nice location
+ Extremely friendly reception staff
+ Great large apartments with a nice kitchen and large bathroom
+ Perfect cleaning every day
+ Beautiful view (rooms with city view)
+ Nice small pool area
In general we felt very welcome and appreciated and we will definitely recommend the hotel, but we will also mention a few points for improvement:
– Although the rooms are protected from street noise, they are very noisy towards the hallway and every day we were woken up by other residents or the cleaning service team passing the apartment.
– We experienced quite a bad smell from the drain in the bathroom.
– Air conditioning was impossible to fine-tune (either max cold or we had to turn it off – not ideal in the summer heat)
– The elderly gentleman who managed the pool area was initially very hostile and was telling us off like little children when we just arrived: In all calmness we tried to turn two free-standing sun beds so they faced the sun. When he noticed, he immediately rushed towards us, waving his hands dramatically and gave us a proper scolding as if we were ravaging the place. (FYI. We are a calm couple in our early thirties so it was very uncalled for.... and in totalt contrast to the attitude from the rest of the staff).
Verificeret rejsende
Overnattede 5 nætter i juli 2024