The staff's language skills were at a really poor level, however, the hotel was also advertised to international customers.
The quality of the food in the restaurant was moderate, but it did not match the price/quality ratio of the rest of Sicily.
The hotel's free parking depends on luck, in our case the car was parked in the middle of an abandoned industrial plot.
I see a complete lack of maintenance as the biggest factor that worsens comfort. In fact, in any destination you looked at, something was broken or unmaintained. The actual greatest joy was not caused by the sanitary water leak in the ceiling of the room's shower