Hoteller nær Portage City Hall

"The staff was amazing and I have never had a hotel so.clwan and smell so nice. Thank you to all the staff"

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive."

"When we arrived on Friday July 3rd, we found that the door to our room was broken, would not lock. Asked front desk to have it fixed or change rooms. We were told that they had no maintenance available until Monday, and that they were fully booked. Told her we would have to cancel our reservations and find another hotel. She said that because we booked through Expedia, we would have to go back through them for a refund. Asked her to contact them, to make sure that I would get a full refund,...

"I hate the fact i had to get out of bed TWICE and come downstairs to get my smoke alarm to turn off and was accused of smoking..... even though multiple other guests were having the same issue at 5am!!!!"

"My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back."

"Was very accommodating ‼️"

"The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus."

"If you want a quiet sleep, request h a room not facing the freeway, but still a very nice place to stay."

"We have stayed here twice and the staff, cleanliness, hotel ambiance and amenities are excellent. Check in staff was very friendly and efficient. Breakfast is inexpensive and the staff is working hard to keep food refreshed and they were very pleasant. The hotel and eating areas are nicely decorated and comfortable too. We are happy to have found this hotel for when we visit family in Kalamazoo."

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"Loved the coffee shop and the staff person when we checked in was so friendly!"

"Overall a very nice and new hotel. Staff was very friendly & service minded. Always smiles. On the negative side, a was missing a vibe as there is no dining or bar area at all. Breakfast very uninspired to say the least and could be a whole lot better and fresher. Noise from the roaring highway becomes bothersome after 1-2 days. But overall I had a good stay. "

"Breakfast was great. Room was clean when we arrived. Spacious and long lasting hot water."

"We were in a accessible room but it is really not accessible room for someone with mobility issues. Bed was to high. Also shouldn't have to climb over tub. It should be walk in shower with a bench. Then going to get out of shower slipped and down I went. Had to have paramedics come to help get me out of shower floor."

"The room wasn’t properly cleaned, upon checking out, I had to look for my baby’s shoe, and to my surprise there were items left in the room from another guest, up under the dresser I found a dirty pair of rolled up socks, the sleeper sofa, had a used bottle of lotion stuck down on the side of it, found a phone charger, the refrigerator wasn’t properly cleaned either.. other then that the stay was ok… 3/5 stars"

"There was one elevator that was out of order for the three days we were there. The ice machine on the second floor was out of order... The pool was green and cloudy. Could not swim... The carpet in the room had many stains on it. Toilet seat was loose... The door to our room would not shut on its own. The was extremely difficult to open. We mentioned this and were told they were aware of it... There was a lounging sofa in the room. It was stained. We asked for a king-size sheet to cover it....

"Workout room was closed. Very friendly staff"