Hotel i Port Arthur, Turku

"In advance, I had informed the hotel that I wanted a late check-out. When I checked in, it was possible for an additional fee, which was fine. I was also asked if I wanted to pay for parking at the hotel for my entire stay, and this was added to the total bill. However, when I checked out, I had received a parking fine, and the hotel excused themselves by saying that I had booked a late check-out. It's obvious that when you pay for everything at check-in, it should be taken care of. I politely handed the parking fine to the hotel as it was their mistake and I hope I won't hear anything more about it! I have not received any feedback from the hotel, and this is not good customer service!"

"Praktisk beliggenhed, gode senge og lækker morgenmad med varierende og stor udvalg. "

"Fint hotel og god beliggenhed"

"Good "

"Rigtigt godt hotel, helt klart jeg kommer igen 👍"

"Min check in mail var væk, så blev det hele besværligt. Hjemlig lejlighed. Jeg fik ikke set Sibelius museet, da jeg ikke forstod at åbne bagageboks inde i hotellet. Virkelig god ide, men fungere ikke for mig. Godt koncept. "

"Alt fungerede som ventet. Dejlig sauna."

"Dejligt ophold, i en anderledes ramme som udgør et gammelt fængsel. Meget roligt og ingen støj. Kan klart anbefales."

" Ok"