Not having room service for almost $500 a night is diabolical. It was hard to get an extra 2 towels, we were there for 4 days.
Other than that, the staff was very friendly and the room was very clean. The balcony with ocean view was great, made the wharf area very accesible, and despite it being fully booked we had no parking ussues.
The small beach was a big hit with the kids, so qas the pool. The pool is in the middle of the parking lot,
(There are some homeless folks sleeping along the beach, they showed up around dusk. Had no problems, just something to be aware of, and not the hotels fault)
If they started including breakfast and housekeeping, we would absolutely come back. As it is, we wouldn't return.