Hoteller nær Pookode Lake

"Good"

"All good "

"Excellent property with excellent service. They are creating a niche for themselves with their bespoke services. Hope, they continue to do that and upscale. "

"The rooms are not maintained well"

"Great getaway for a few days immersed in nature, stunning hikes and views and wonderful staff and cuisine. Accent on on-site activities is justifiable; surrounding attractions outside the property, while famous, are incredibly crowded and congested and better to enjoy the excellent ambiance, service and cuisine and superb cabin rooms drenched with birdsongs!"

"It was an extremely disappointing stay. We were 3 families stayed around the new year. Firstly, the property is in a very isolated place and getting there is incredibly hard..for last 1km stretch leading upto the property , there is no road at all and only one vehicle can pass through .if in the opposite direction , another vehicle is coming through , one of them have to take a reverse and reach the starting point ..terrible Food..breakfast had very limited options and not exciting at all for...

"Hotel had no hot water for both of our stays. Staff couldn't do anything about it. Also they charged us extra fees that were not disclosed. The front office person was the rudest I have ever encountered. She refused to help and even mumbled bad language, I am not allowed to type here, several times under her breath when I asked questions. There are many good hotels in the area, this isn't one of them"

"Property is ok, looks ok. Room was ok, smelled mouldy. Was able to sleep. Rooms below average. Property grounds.well kept. Swimming pool needs lights, cant go after dark bc cant see anything. Restaurant is decent Highlight for me is the dude making tea, as strange as this sounds. Clean. Restaurant id rate 9/10. Tea 10/10. Service 8/10. Rooms 5.5/10."

"i had made booking for 2 nights (28th Nov to 30 Nov) with full payment. the hotel mailed me on 28 Nov stating that the room is not available for 29th Nov and asked me to cancel the booking. The booking was made for three elderly ladies and asking to cancel at last moment is unprofessional. The hotel agreed to arrange for alternate accommodation. My issue is that the hotel should have not let me book the rooms if it was already full. changing plans at last moment only causes unnecessary...