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Anmeldelser af Estate Tuscany

4 out of 5
Estate Tuscany
Corner Hermitage Road & Mistletoe Lane, Pokolbin, NSW

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 462 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 391 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 96 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 36 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 1000 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gordious view
Lovely breakfast with gordious view.

10/10 Fremragende

Niels Lars Egelykke, Fyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Familieferie med 2 teenagebørn
Vi havde to dobbeltværelser, da vi er 2 voksne og 2 teenagebørn - det var helt ideelt og hotellet er beliggende i den mest fantastiske natur

8/10 Udmærket

Michael Fløe Haug, Augustenborg

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed med rigtig god service
Rigtig god service og venligt personale. Værelset var lidt lille og der var "mug" eller svamp på væggene i badeværelset. Hotelområdet var skønt og der hoppede kænguruer rundt på græsset lige ud for vinduerne. Skøn stor indendørs pool.

10/10 Fremragende

Karl-Christian, Port Macquarie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et ophold, der langt oversteg forventningerne
Lige fra den meget imødekommende indtjekning over et dejligt værelse til en fantastisk morgenmad var dette ophold en meget positiv oplevelse. Den omgivende natur, vinhusene og de mange kænguruer gjorde bestemt det hele endnu bedre.

6/10 Okay

Namiki

Synes godt om: Service og personale
Synes ikke om: Rengøring
お世話になりました
Overnattede 2 nætter i maj 2024

6/10 Okay

Karen

Rejste med familie
Overnattede 1 nat i februar 2024
Svar fra Tameka den 27. feb. 2024
Hi KarenThankyou for your review. We can't wait to welcome you again.

10/10 Fremragende

Megan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Tameka den 27. feb. 2024
Hi MeganThankyou for your lovely review. We can't wait to welcome you again.

10/10 Fremragende

Darrin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, peaceful setting, room had plenty of space, facilities were great, highly recommended and will be staying here again.
Overnattede 4 nætter i februar 2024
Svar fra Cameron den 27. feb. 2024
Hi Darrin,Thankyou for your lovely review and comments. We can't wait to welcome you again.

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
So peaceful and comfortable
I had a lovely room with a relaxing, quiet view over the vineyards. Apparently, the kangaroos prefer the olive groves early in the morning!! Apart from a very peaceful and comfortable stay I thoroughly enjoyed the wine tasting and the associated restaurant (the Mill) was fabulous. Highly recommend
Overnattede 1 nat i februar 2024
Svar fra Cameron den 19. feb. 2024
Hi Roger,Thank you for your lovely review. We are glad that you enjoyed your stay with us

10/10 Fremragende

Monica

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful area, enjoyed the wine tasting & easy walk to restaurant for breakfast & dinner, wonderful to have lovely dog friendly accommodation
Overnattede 2 nætter i februar 2024
Svar fra Cameron den 19. feb. 2024
Hi Monica,Thankyou for your review. We appreciate your postive feedback.

10/10 Fremragende

Øystein David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Tameka den 19. feb. 2024
Hi Oystein David,Thankyou for your review.

8/10 Udmærket

Colin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i februar 2024
Svar fra Tameka den 19. feb. 2024
Hi Colin,Thank you for your review.

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Tameka den 19. feb. 2024
Hi Michael,Thankyou for your review.

6/10 Okay

Jean Claude

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Let start from the beginning, the first I came to the Tuscany was 20 years ago, the the last time before January 26-28, 2024 was 5 years ago .It was a a very nice stylish place very worm in very good condition. Now in Jnauary 2024, the place looks tired, our room 319 the tap of the cold water was leaking badly, the shower also was leaking, no more nice frame on the wall, the carpet is very old. the staff at restaurant in charge of the breakfast are very not welcoming the customers whihc is very sad sorry but in ma very disappointed as the Tuscany hotel as become Very sad to see
Overnattede 2 nætter i januar 2024
Svar fra Cameron den 29. jan. 2024
Hi Jean Claude,Thank you for your constructive feedback.We are in the process of renovations starting this quarter and will resolve most of these issues.I will be following up regarding your breakfast comment.We hope you will return in the future and see the property back in its full strides.

8/10 Udmærket

Suzanne

Staff were fantastic. Food was very good. Beautiful property
Overnattede 1 nat i januar 2024
Svar fra Cameron den 22. jan. 2024
Hi Suzanne,Thankyou for your lovely review.We can't wait to welcome you back.

8/10 Udmærket

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place. Breakfast was included and is good. The restaurant was great. Everything was good except there was no hot water in our room.. No staff to help in the evening. No compensation offered. I would go back though…
Overnattede 1 nat i januar 2024
Svar fra Cameron den 15. jan. 2024
Hi Patrick,Thank you for your feedback.We will look into the issues that you faced through your stay.

10/10 Fremragende

Anne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was outstanding and courteous. Enjoyed the pool and area. Restaurant good
Overnattede 3 nætter i januar 2024
Svar fra Cameron den 15. jan. 2024
Hi anne,Thankyou for your review

6/10 Okay

NATALIA

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
The carpet needs to vacuum cleaner. Nice place but I have to take iRobot next time with me
Overnattede 1 nat i december 2023
Svar fra Cameron den 15. jan. 2024
HI Natalia,Thankyou for your feedback we look forward to improving.

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, værelsets komfort
Ideal base for Cellar Door visits
Ideal location for our Hunter Valley wine exploration. Comfy room, great bed, bathroom ok but shower not the best. Mill restaurant a great fine dining experience. Can recommend.
Overnattede 1 nat i januar 2024
Svar fra Cameron den 15. jan. 2024
Hi mark,Thankyou for your lovely review. we look forward to welcoming you back in the future.

10/10 Fremragende

Murray

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
The staff team here went above and beyond. Don't expect 4 or 5 star luxury, but the rooms are clean, the bed was excellent and air cond worked fine. We were staying with our grandchildren and they assisted our requests to give our kids meals in our room. We had the food with us, it was not supplied. There was no microwave in the rooms. It is an older property and needs updating, but value for money was excellent. The pool was great and our kids swam twice for a one night stay. Thanks to Jayne and the team.
Overnattede 1 nat i december 2023
Svar fra Cameron den 15. jan. 2024
HI Murray,Thank you for your lovely review, we appreciate your feedback on the lovely staff.

8/10 Udmærket

Adam

Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Jayne den 15. jan. 2024
Thank you for your review

8/10 Udmærket

Kat

Synes godt om: Rengøring, service og personale
The room was lovely unfortunately there was no hot water
Overnattede 2 nætter i december 2023
Svar fra Cameron den 19. feb. 2024
Hi Kat,Thankyou for your review.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Jayne den 15. jan. 2024
Thank you for your review

10/10 Fremragende

Andre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Cameron den 18. dec. 2023
HI Andre thank you for your lovely review.

10/10 Fremragende

Irena

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Most wonderful friendly reception ,Big rooms comfortable beds .Fantastic breakfast area with views over vineyards .Enjoyed our stay
Overnattede 1 nat i december 2023
Svar fra Cameron den 15. jan. 2024
Hi Irena,Thankyou for your lovely review.

8/10 Udmærket

Julian

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Cameron den 18. dec. 2023
Hi Julian,Thankyou for staying with us and rating your stay

10/10 Fremragende

Catherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and wonderful view.
Overnattede 2 nætter i november 2023
Svar fra Cameron den 6. dec. 2023
Hi Catherine,Thank you for positive review.We cant wait to welcome you back.

4/10 Dårligt

Julie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property was unkept ,the pool had damaged old furniture and the water was cloudy. Entry to unit was dirty and unkept. Attention to detail was lacking. Reception Staff were welcoming and friendly.
Overnattede 3 nætter i november 2023
Svar fra Cameron den 6. dec. 2023
Hi Julie,Thank you for your review. We appreciate your feedback as we get the property to the standard that it should be.Thank you.

4/10 Dårligt

Julie

Overnattede 2 nætter i november 2023
Svar fra Cameron den 18. dec. 2023
Hi Julie,Thankyou for leaving your honest feedback, thankyou for your patience and we hope that we can deliver a better stay for you in the future.

10/10 Fremragende

Heath

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing location. Staff were excellent and so was food. Jayne at reception made us very welcome and would recommend to anyone.
Overnattede 1 nat i november 2023
Svar fra Cameron den 5. dec. 2023
Hi Heath,Thankyou for your lovely review.We would love to have you back next time you are in the valley.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Good value, pleasant stay, but no dinner on site
This was a relatively inexpensive option in a very scenic location. The room was fine, and breakfast was good. We expected to eat dinner at the restaurant but it was closed (it is not open every day for dinner) and we had to eat elsewhere. This was not obvious from the available information when booking. The pool was nice but the sun-umbrella needs to be fixed.
Overnattede 2 nætter i november 2023
Svar fra Cameron den 23. nov. 2023
Hi,Thank you for your feedback. We are currently looking into the opening hours of the restaurant as we are in a 5-day operation in line with most restaurants in the area.We are also undertaking renovations shortly which will resolve the maintenance issue mention.Thank youWarm RegardsCameron

6/10 Okay

Jan

Synes godt om: Rengøring, service og personale
Very tired and drab looking property. Needs updating. No sheers on the French doors so had to keep curtains closed the whole time. Pillows were lumpy and uncomfortable.
Overnattede 1 nat i november 2023
Svar fra Cameron den 21. nov. 2023
Hi Jan,Thank you for your honest feedback.We are scheduled for renovations early next year that will fix this issue.Warm RegardsCameronHotel Manager

10/10 Fremragende

Andrew

Overnattede 1 nat i november 2023
Svar fra Cameron den 9. dec. 2023
Hi Andrew,Thank you for your positive review, we look forward to welcoming you back in the future.

10/10 Fremragende

Tassie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful views, easy access to several wine tours, pool available in the hot summer afternoon, very friendly staff!
Overnattede 1 nat i november 2023
Svar fra Cameron den 21. nov. 2023
HI Tassie,Thank you for your lovely feedback, we are glad that you enjoyed the stay and the friendly staff.Warm RegardsCameronHotel Manager

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay , Highly recommend
Overnattede 2 nætter i november 2023
Svar fra Cameron den 21. nov. 2023
Hi Mark,Thank you for your review.We are glad that you enjoyed your stay

8/10 Udmærket

Allan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Cameron den 21. nov. 2023
Hi Allan,Thank you for your review.We cant wait to welcome you back.Warm RegardsCameron

10/10 Fremragende

Luke

Overnattede 1 nat i oktober 2023
Svar fra Cameron den 21. nov. 2023
Hi Luke,Thank you for your rating.

10/10 Fremragende

Prakriti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Cameron den 21. nov. 2023
Hi Prakriti,Thank you for your positive review.Warm RegardsCameron

2/10 Forfærdeligt

Zoran

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Let down
Never had I experience a hotel that never had hot water service, They didn’t even try to accomodate the poor service.. surely a full price for a hotel must have hot water.. at least provide a 50% discount..never again
Overnattede 2 nætter i september 2023
Svar fra Abdel Bennani den 2. okt. 2023
Dear Zoran,Thank you for taking the time to leave us a review. We have reviewed your feedback with our maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, Estate Tuscany team

10/10 Fremragende

Paulo

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing pet-friendly accommodation in the Hunter Valley. Literally was welcomed everywhere we went, felt like our puppy got more attention than us, he was spoiled. We would definitely recommend Estate Tuscany and would stay there again.
Overnattede 1 nat i september 2023
Svar fra Abdel Bennani den 2. okt. 2023
Dear Paulo,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

8/10 Udmærket

Slavko

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great location,reception staff were attentive to our needs.Rooms and buildings are a little dated and in need of urgent updating.
Overnattede 1 nat i september 2023
Svar fra Abdel Bennani den 19. sep. 2023
Dear Slavko,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

10/10 Fremragende

Sonia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice quiet and Easy parking and they have a nice dining option
Overnattede 2 nætter i september 2023
Svar fra Abdel Bennani den 17. sep. 2023
Dear Sonia,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

10/10 Fremragende

Julie

Rejste med partner
Synes godt om: Faciliteter
It was very nice and clean and great amenities. Also very friendly customer service at reception!
Overnattede 1 nat i september 2023
Svar fra Abdel Bennani den 17. sep. 2023
Dear Julie,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

4/10 Dårligt

Hisanori

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I couldn’t eat breakfast. Because they start dining after 8:00am.
Overnattede 1 nat i september 2023
Svar fra Abdel Bennani den 17. sep. 2023
Thank you for your review, indeed the restaurant opens at 8am for breakfast and it's advertised for 8am. Sorry if we couldn't open the breakfast earlier for you.

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing views, Needs updating otherwise perfect! Lovely stay.
Overnattede 4 nætter i september 2023
Svar fra Abdel Bennani den 17. sep. 2023
Dear Michelle,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

8/10 Udmærket

Alexander

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The room amenities listed weren't accurate and this was a little problematic because we needed to prepare some food in the room for our son. Otherwise the stay was good, the room clean and the staff were great. The motel is a little run down but it appears that it is undergoing some maintenance currently. After the convid saga its totally understandable that businesses like this hit some hard times.
Overnattede 2 nætter i september 2023
Svar fra Abdel Bennani den 12. sep. 2023
Dear Alexander,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

10/10 Fremragende

Angela

Overnattede 2 nætter i september 2023
Svar fra Abdel Bennani den 2. okt. 2023
Dear Angela,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

6/10 Okay

Ben

Rejste med partner
Synes godt om: Service og personale
Property dated but reasonably priced for an accommodation option in the Hunter Valley vineyards. Great location just off hermitage rd with broken back range views.
Overnattede 1 nat i september 2023
Svar fra Abdel Bennani den 11. sep. 2023
Dear Ben,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

8/10 Udmærket

Louise M

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
We had a great time.. staff were very good and it was very affordable and clean. Altogether very happy with our choice.
Overnattede 2 nætter i august 2023
Svar fra Abdel Bennani den 3. sep. 2023
Dear Louise,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team

10/10 Fremragende

Ally

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely stunning stay.
Overnattede 3 nætter i august 2023
Svar fra Abdel Bennani den 31. aug. 2023
Dear Ally,We very much appreciate your comments regarding your stay at Estate Tuscany. It is always a pleasure to receive positive feedback and we will share it with the team.Looking forward to welcoming you back soon.Regards,Estate Tuscany team