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Anmeldelser af Waterfront Resort by KGH Group

3.5 out of 5
Waterfront Resort by KGH Group
Sedi Height, Lakeside, Pokhara

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 26 af i alt 60 anmeldelser" "
Bedømmelse på 8 − Udmærket. 22 af i alt 60 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 60 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 60 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 60 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Brett

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This may have been the nicest place I stayed in Nepal, but I only stayed at a couple other places, and it is 4 star at best. The place itself was nice, but for shower hot water I had to call the desk each day to get them to heat up the water. The shower actually had a shower curtain, which was a positive I learned for Nepal. Also the green area in the picture is an illustion in that it is a park, not part of the property, and the lakeshore is full of litter and other garbage. I found the meals very good and service by all the staff also very good. Internet access and speed also good. Also know that it is not a convenient walk to town, but taxis are cheap. At night the frog noise is very LOUD (in May), so to sleep you may want ear plugs. Oh yes, one of the features listed is an airport shuttle but they will only pick you up for free - for the return you must pay, about $8. The pool was very popular. Overall a nice place to stay and be able to enjoy the view of the lake and hills somewhat near town.
Overnattede 2 nætter i maj 2022

6/10 Okay

Stewart

Synes godt om: Rengøring, service og personale, værelsets komfort
Review.
Large hotel. TV a little dated. A decent walk away from the actual town 10-15 mins. Service was good. However on the last day we asked for a lift into town 5 mins and we’re quoted 800RPS. So left a bit of a sower taste as it was only a few mins and there were no other customers. We would have been happy to tip more but that wasn’t the point.
Overnattede 1 nat i januar 2022
Svar fra Pranav den 18. feb. 2022
Thank you for your kind review. We are glad you enjoyed your stay with us and we look forward to hosting you again!

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le personnel est sympathique et aimable .. Le petit déjeuner est excellent La chambre propre avec une vue magnifique sur le lac
Overnattede 1 nat i februar 2021
Svar fra Manas Rajkarnikar den 19. feb. 2021
Thank you for choosing Waterfront Resort by KGH Group!! We are glad to hear that you enjoyed your stay with us. We would love to see you again in the future so as we can serve you again. Once again thank you so much for your kind words.

10/10 Fremragende

safal

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Heaven on Earth
The resort was amazing the staff was friendly and they maintained a high level of cleanliness Sanitizer stations were placed throughout the hotel and they also provided us with shuttle services i will def be visiting again
Overnattede 2 nætter i november 2020
Svar fra Manas Rajkarnikar den 10. nov. 2020
Thank you for choosing Waterfront by KGH Group!! We are delighted to hear that you enjoyed your stay with us. We are trying our best to make sure that Waterfront Resort is a Covid-19 free zone as long as it is possible. We would be love to see you again in the Resort. Thank you once again for your kind works.

8/10 Udmærket

Nepalexpat, Colorado, USA

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great place for a vacation. Pool was very clean (though the baby pool has SHARP edges on the steps and seat that cut my daughter several times). The rooms were very clean and the cleaning staff did a great job with sanitizing each day. Most staff were very careful and wore facemasks. I'd especially love to praise the accountant! He saw me wandering through the empty restaurant and jumped in to help me get ice, even though it was not his job. The front desk staff were also very helpful (especially Pradip) as was the restaurant staff, (especially Sweeti). All in all a very good stay and vacation!
Overnattede 7 nætter i oktober 2020
Svar fra Manas Rajkarnikar den 10. nov. 2020
Thank you for choosing Waterfront by KGH Group!! We are glad to hear that you enjoyed your stay with us. Firstly we would like to apologize about the sharp edges in the baby pool, we will bring it up and see what we can do during our next general meeting. As per your stay with us, we are just delighted to see you enjoyed yourself thoroughly. However, we would like to see you again in the Resort so as we can serve you again in the future.

8/10 Udmærket

Lior

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel. Very clean. A little far from the centre
Overnattede 2 nætter i oktober 2019
Svar fra Manas den 25. okt. 2019
Thank You for choosing Waterfront by KGH Group of Hotels and Resorts!! We are very glad to hear that you enjoyed your stay with us. We are not in the center of Lakeside by we are not that far from the center. We are just 15 minutes walking distance or 5 minutes by vehicle from the center of the lakeside. However, we do have schedule shuttle services for in-house guests to use to go to the center of lakeside.

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love everything about the resort😊.The property is so breathtaking with all the view.The staff are super caring and excellent.The food is great.I loved it and i will definitely stay here everytime i come to Pokhara.Thank you Waterfront resort for making our stay in Pokhara a memorable and beautiful one💯🌹
Overnattede 2 nætter i august 2019
Svar fra Manas Rajkarnikar den 2. sep. 2019
Thank you for choosing Waterfront by KGH Group of Hotels and Resorts!! Every comment is very much valuable to us. We are so glad to hear that you enjoyed your stay with us. We are hoping to see you again in Waterfront Resort in the future.

8/10 Udmærket

mohammed

Synes godt om: Rengøring, værelsets komfort
good choice for couples
one of the best places to stay in Pokhara , stayed for 3 nights , during the first night the aircon was leaking water and it took a long time to fix it (wasn't there any apologies from mgt side) + location + cleanliness + quite - room service take plenty of time to get your order
Overnattede 2 nætter i august 2019
Svar fra Manas Rajkarnikar den 22. aug. 2019
Thank You for choosing Waterfront by KGH Group of Hotels and Resorts!! Every comment is very valuable for us. We are glad to hear that you enjoyed your stay with us at Waterfront Resort. We are very sorry for the time it took to fix the aircon during your first night, we work on the service providing from now onwards make it faster for the guests. Again sorry for the inconvenience. As for the room service we are again sorry for the time it took to delivery the order. We will work on that as well. We will hold a meeting of the departments and bring the issue up and try to find a faster and better solution. We would like to see you again in Waterfront in the future, so we can serve you again.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
The property look just like the pictures. Great housekeeping staff. Windows and balcony doors did not close completely which caused insects to enter room. Hotel restaurant food was not good and very expensive. Travel desk misleading.They sold me an expensive sight seeing package that really covered taxi. I had to purchase a ticket at each sight. Hotel did not provide discounts for spa services.
Overnattede 7 nætter i august 2019
Svar fra Manas Rajkarnikar den 21. aug. 2019
Thank you for choosing Waterfront by KGH Group of Hotels!! Every comment is very valuable for us. We are sorry to hear that you did not enjoy your stay with us. We are very sorry to hear that you did not enjoy your food at our restaurant. And we are very sorry for the miscommunication with the Travel Desk. As per the windows and balcony, you could have mentioned it to the Front Desk, they would have been happy to help you with the issue. As per the spa discount, I do not believe we are offering any discounts for Spa at the moment. Every one of your issues will be brought up in the next Executive Meeting and we will work endless to solve the issues. However, we would like to invite you again to stay with us in the future so as we can serve you again.

6/10 Okay

Verificeret rejsende

Overnattede 2 nætter i maj 2019
Svar fra Manas den 13. jun. 2019
Thank you for choosing Waterfront by KGH Group of Hotels and Resorts!! We are glad you enjoyed your stay with us. Hoping to see you in Waterfront in the future again.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2019
Svar fra SauravR den 21. apr. 2019
Thank you for your kind review.

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i marts 2019
Svar fra SauravR den 17. apr. 2019
Thank you for your kind review.

10/10 Fremragende

Abby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful hotel in Pokhara
This is a fantastic place to stay while in Pokhara. It is set a bit outside the hustle and bustle of the Lakeside area (very touristy area) but it is an easy walk to there if you want to try restaurants and go shopping. We were there for an overnight between treks. It is quiet and peaceful at Waterfront which is what we wanted. We had a light dinner in the restaurant which was very good. We also had a fantastic breakfast there (buffet) which included lots of choices. As we were trekking the next day, they kept our luggage for us and we were able to pick it up after out trek. If we had more time, there are amenities we would have enjoyed including a pool. The concierge can arrange other activities as well. We highly recommend Waterfront Hotel!
Overnattede 1 nat i april 2019
Svar fra SauravR den 16. apr. 2019
Waterfront Resort thanks you for your kind and generous review. We are glad you enjoyed your stay and we look forward to hosting you again in the future!

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful getaway
Short hop from Kathmandu quieter and cleaner with spectacular views of Himalayan peaks at Sunrise. Hotel arranged short excursions and we enjoyed the lakeside pool, great breakfast and very attentive staff
Overnattede 2 nætter i marts 2019
Svar fra SauravR den 16. apr. 2019
Waterfront Resort thanks you for your kind review. We are glad you enjoyed and we look forward to serving you again!

10/10 Fremragende

hanspeter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No 1 in pokhara
outstanding place in Pokhara. super service, super location, super management and staff .
Overnattede 5 nætter i marts 2019
Svar fra SauravR den 16. apr. 2019
Waterfront Resort thanks you for your generous review. We are glad you enjoyed your stay with us and we look forward to hosting you again!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful
Nice hotel with a beautiful pool right on the lake. The location is a bit far from town but overall very nice.
Overnattede 1 nat i marts 2019
Svar fra SauravR den 31. mar. 2019
Thank you for your kind review! We are glad you enjoyed your stay with us.

8/10 Udmærket

Verificeret rejsende

Overnattede 3 nætter i marts 2019
Svar fra SauravR den 3. apr. 2019
Thank you for your kind review

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2019
Svar fra Sabina Shrestha den 8. mar. 2019
Thank you for choosing Waterfront Resort, and for taking the time to write a review! We look forward to welcoming you back to our Hotel in the future.

8/10 Udmærket

Jessie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2019
Svar fra Sabina Shrestha den 8. mar. 2019
Thank you for choosing Waterfront Resort, and for taking the time to write a review! We look forward to welcoming you back to our Hotel in the future.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2019
Svar fra Sabina Shrestha den 8. mar. 2019
Thank you for choosing Waterfront Resort, and for taking the time to write a review! We look forward to welcoming you back to our Hotel in the future.

10/10 Fremragende

Max

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2018
Svar fra Waterfront den 21. nov. 2018
Thank You for your kind review.

6/10 Okay

Zhou Linxi

Overnattede 3 nætter i august 2018
Svar fra Saurav R den 13. sep. 2018
Waterfront thanks you for taking the time to review our property. We would appreciate your feedback to enable us to provide a better product every time you visit us.

8/10 Udmærket

ahmad

Great location and amazing view
Overnattede 3 nætter i august 2018
Svar fra Saurav R den 13. sep. 2018
Waterfront thanks you for your kind review. We hope you enjoyed your stay and we look forward to hosting you again.

10/10 Fremragende

Sonu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with beautiful view of lake
It’s very nice hotel with beautiful view of lake and a great pool. Everything is perfect in this hotel except the breakfast which is pretty bad.
Overnattede 1 nat i juni 2018
Svar fra Saurav R den 18. jun. 2018
Waterfront Resort thanks you for your kind review. We are glad you enjoyed your stay with us. We thank you for your valuable feedback and we will work on making improvements as per your suggestion.

8/10 Udmærket

Elaine, Texas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely Location on Lake
We enjoyed our stay at this hotel for a week. Everything was above average, and the convenience of being ferried across the lake to the city or having a taxi to the center was very convenient for us. The staff was excellent. The food was very good with a nice variety. The dining room manager and staff were very efficient.
Overnattede 4 nætter i december 2017

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Peaceful place by the lake
Nice property on lake, away from the busy part of Pokhara. Complimentary shuttle into town (~5 mins) is convenient, and the boat ride option (~20 mins) is even better.
Overnattede 3 nætter i oktober 2017

6/10 Okay

Verificeret rejsende

Review of waterfront hotel
I was given lake view room as promised during booking. Room was comfortable. If you are looking for indian vegerian food then you may struggle. Menu has option for tanduri and naan but it was not available. Roti was thick and not soft.
Overnattede 3 nætter i oktober 2017
Waterfront Resort thanks you for choosing to stay at our property and thanks you for taking the time to review our property. We apologize that we could not satisfy you this time on the vegetarian menu and we will strive to improve our menu offering. Naan and Tandoori is generally offered for groups of 6 or more only. We would gladly change any food at the restaurant if it is not up to your standard if you point it out to any service staff.

8/10 Udmærket

旅行大好き旅人, 日本

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
プールもあり綺麗ホテルですが部屋の中に蚊がおり、管理に問題があるかと思います。
外の音がまる聞こえで夜中まで騒ぐお客がおり、リゾート感がなくがっかりでした。 チェックアウト時にホテル側が申し出れば部屋の交換をしますと言ってくれましたがホテルとしても防音対策を考えて欲しいと思います。又部屋の中に蚊がおり、睡眠が出来ず困りました。レークサイドに位置するホテルとしては、蚊対策を考えられる考えられる良いかと思いますが？
Overnattede 1 nat i oktober 2017
Svar fra Saurav Rajkarnikar den 5. nov. 2017
ウォーターフロントに滞在し、貴重なご意見をいただきありがとうございます。カスタマーサービスで最高のサービスを提供するために最善を尽くしていますが、失敗した場合は誠実にお詫び申し上げます。近隣のゲストに騒がしい場合は、チェックインの際に部屋を変更するオプションを提供します。蚊に関しては、ネパールでは一般的ですので、窓を閉めることをお勧めします。また、机の上にある電源ソケットの各部屋には、蚊をはね返す装置も用意されています。さらに、空調がオンにされている場合、蚊は一般に部屋を占有しません。

10/10 Fremragende

Christelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2017

10/10 Fremragende

Mick, Moree, NSW, Australia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Well, how could i fault anything!
By far the best hotel I have ever stayed in. The Waterfront may not be 5 star but let me tell you that the food and service definitely is. The view from our balcony looking over the lake was impressive and the pool was something else. As we were twin sharing, we upgraded from our twin room and for the little extra we paid for the upgrade, the room was ideal, complete with a lounge suit and very spacious. If I ever return to Pokhara, which I hope to one day, I will be staying here with out a doubt.
Overnattede 4 nætter i juli 2017
Svar fra Saurav den 29. jul. 2017
Waterfront thanks you for your kind review. We are glad you enjoyed your stay with us and we look forward to hosting you again!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2017

10/10 Fremragende

Alfonso C

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gran hotel, gran vista.
Me quedé ahí por un par de días y realmente lo disfruté, el hotel es lindo, con una alberca agradable y buen restaurante. El staff siempre fue muy atento, incluso estuve y se preocupan mucho por lo huéspedes. Lo mejor es la vista junto al lago. Se puede ir caminando a varios bares muy agradables. Deberían de cambiar la política de solo 2 aparatos conectados al wifi, ya que tenía que desconectar alguno de los celulares para poder conectar la tablet.
Waterfront Resort gracias por su tipo crítica. Valoramos sus comentarios mientras nos esforzamos por mejorar nuestros servicios. Se pueden obtener contraseñas adicionales en la recepción si se requiere la conectividad adicional del dispositivo dependiendo de la disponibilidad de los portales wifi.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thank you for your kind review!

6/10 Okay

Roger

Synes ikke om: Service og personale, værelsets komfort
Not impressed, only the view of the lake was nice.
Bad wifi connection and speed, the staff not professional at the dinner. The surrounding area is not impressive.. Dogs barking all night long :(
We thank you for taking the time to kindly review our property. The Wi-fi connection issue has been fixed as it had been damaged due to thunderstorm and lightning. We have focused our staff training in our restaurants as we value your feedback. As we try to live with the community surrounding us, we try to send stray dogs to rescue centers when we find any.

10/10 Fremragende

Jeff, Vancouver, BC, Canada

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel with a pool
Clean and comfortable hotel, away from the hustle and bustle of the main strip. Very friendly staff. The pool is a great way to relax in the afternoon after doing activities in the morning.

10/10 Fremragende

HONGSOO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
호텔전경도 아름답고 조용하고 깨끗한 룸 및 화장실, 맛있는 음식등등 모든것이 만족스러웠다.

8/10 Udmærket

Jaromir, Praha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vyborny hotel stranou blazince
Opravdu Vyborny hotel v pokhare. Stranou mesta, skvely bazen. Oaza v nepalskěm chaosu. Doporucuji.

10/10 Fremragende

Alf Rune, porsgrunn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
førsteklasses
Nytt hotell litt utenfor sentrum. Ikke asfaltering siste 500 meter,dette var på vei. Veldig hjelpsomme ansatte. Nydelig mat. Rent og fint over alt.Kan klart anbefales om man ikke vil ha butikker/restauranter rett utenfor.

6/10 Okay

Prasad

Synes godt om: Service og personale, værelsets komfort

6/10 Okay

rajiv, sydney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Like Near by lake , awesome paraglinibg view.

4/10 Dårligt

まご, 東京

フェア湖の景色は楽しめましたが、サランコット山にヒマラヤ山脈が隠れて見えない立地でした。
宿泊日はヒマラヤの夕焼けがポカラ市内のそこかしこで楽しめたのに、このホテルから楽しむことはできなかったことが残念でした。

10/10 Fremragende

NM, Moers

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tolles Hotel, sehr freundlichen Personal
Hervorragend! Ruhige Lage, für Nepal 5 Sterne Freundliches Personal, abwechslungsreiches Frühstücksbuffet

8/10 Udmærket

Tahsinur, Dhaka, Bangladesh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pokra visit was memorable because of this Hotel.
Me and my family was here for 2 nights just for relax. The Hotel satisfied our stay. Services, food, staff attitude and the room carries value for money. We recommend this hotel if you come with your loved ones.

6/10 Okay

zac, bologna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
medio hotel
scelto in quanto i due con valutazioni più elevate erano completi. buon hotel lontano mdal centro in posizione isolata al termine di una terribile stradina. wifi veloce ed incluso. discreto ristorante.

10/10 Fremragende

Opa, Bangkok

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Phewa lake view from bed
The hotel staff arranged the room on ground level as my mother has problem with her knees; there are 2 floors and no lift in the hotel. The breakfast at the hotel is OK, we had dinner at the restaurants surrouding the gate of the hotel, cheap and delicous. We would recommend this hotel to our friends.

8/10 Udmærket

Shveta, Dubai

Synes godt om: Rengøring, service og personale, værelsets komfort
Road Under Construction
The rooms are really great and their service is really good. However, the only issue was getting to the hotel; the road was in real bad shape and under construction. Also, every time our driver takes the car in & out of the hotel after a few meters of the gate there are these goons sitting and taking money for cars that pass by. This happened every single time we passed by. Otherwise the view, food, service, swimming pool is really upto the mark!

10/10 Fremragende

ASHFAQUR, DHAKA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
GREAT LOCATION, GOOD FOOD, FRIENDLY STAFFS
IT WAS A WONDERFUL STAY IN WATER FRONT RESORT. OUR 3 KID ENJOYED THE ATMOSPHERE VERY MUCH, VERY RELAXING, NICE POOL, NICE VIEWS. NICE FOR EVERYONE. GOOD FOOD BUT PRICEY.

10/10 Fremragende

ajay chadha, new delhi india

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
wonderful stay!
we strongly reccomend it!

10/10 Fremragende

RK Sharma, Delhi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Lake View
Lovely stay. Enjoyed with family.

8/10 Udmærket

Wayne, Cairns

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Peaceful refuge
Nice hotel a few hundred metres away from the action in the centre. Good food great swimming pool. I enjoyed my stay here and will come back on the future. Only issue was no internet in the rooms and free connection in the lobby was very slow.