Hoteller i Pleasant Plain

"No problems at all"

"We had an excellent stay at the Drury Inn. The hotel was clean, comfortable, and well-maintained, and everything met or exceeded our expectations. What really stood out, however, was the front desk staff. Every employee we interacted with was friendly, professional, and genuinely welcoming. They went out of their way to make sure we had everything we needed and made us feel appreciated as guests. Traveling with family can sometimes be stressful, but the staff made the entire experience easy...

"Its good"

"Shuttle to Kings Island was great. Very nice and helpful staff. Pool was a hit with grandkiddos."

"Very disappointed that Hyatt couldn’t afford to have access to the NBA & NHL Championship games on TV. 😡"

"My first handicapped assigned room 210 was a disaster. Electric outlets and USB ports did not work. This caused difficulties in running oxygen equipment and charging other electronics. Restroom had a bathtub. Yes there was a bench but not convenient for reaching shower head. Once moved to handicapped room 119, I had a much better stay. 119 was spacious, included a couch. Roll in shower with portable shower chair. Staff friendly and helpful. Parking lot accessibility is concerning."

"I couldn’t get hot water Saturday morning. I dealt with . Other than fact things were good."

"Great"

"Staff were very friendly. Check-in was easy and fast. Water fountain was pretty. None of the ice makers on the property were working. Trash on the ground throughout the hallways."

"Clean, reasonably priced, good location and friendly service."

"Lovely spacious room off the interstate. Has walkable access to mcds. Super quiet area"

"D"

"Low score on how well property maintained due to plumbing issues in room. Toilet in room needs updating , shower valve in room needs updating, shower curtain does not keep water in the shower subsequently allowing water to seep threw onto bathroom floor. Bathtub and sink drain slow drain. Recommend updating and maintaining plumbing fixtures. I work for a full scale plumbing company that could help. Call me and we can talk about future needs! 520-867-4241 Plumbologist Plumbing"

"This was a very pleasant stay. Parking was a little difficult as there really isn’t a parking lot for the hotel. I parked in the church parking lot across the street. The rooms do not have individual thermostats and I feel like the AC was on all night which was very cold. Even with double blankets and the space heater going, the AC blows straight on the bed. It does take the hot water about 5 min to reach its full potential, but once it does it feels great! I really didn’t interact with staff...

"Our air conditioning didn’t work and they didn’t have any other rooms open. We had to change hotels"

"Good hotel close to where we needed to be."

"Our room was clean and had enough room for our children to move around. The free food and drinks are definitely worth it. The pool is kind of small but the staff is great. That's makes the difference. The hotel had an issue in the night that caused a major disturbance but they definitely made it right with us. Thank you to the Drury Inn for the wonderful experience. The arcade across the street is great as well."

"Close to our venue. Easy access on and off the highway. Staff is super helpful."

"how to work the heating/ac was tricky"