Terrasse/gårdhave

Anmeldelser af Hilton Garden Inn Melville

3 out of 5
Hilton Garden Inn Melville
1575 Round Swamp Rd, Plainview, NY

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 583 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 237 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 98 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 42 af i alt 1003 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Margaret

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Construction was going on in hotel. We stayed on second floor. Rugs were taken up & in morning heard banging at 8:30. Also, was out the whole night & when we wennt to room no one cme to make our bed & we had no clean towels. On the day we were leaving and wanted to sleep a little late the made came early in the morning and woke us up from knocking on the door. I feel if work was being done we should have been told when reservations were made.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 15. maj 2024
Margaret,Thank you for sharing your feedback. The situation you described regarding the ongoing work does not reflect the experience we aim to provide. Cleanliness and guest comfort are top priorities for us, and your comments will be addressed with our team members. Your input about the need for timely updates is noted. We appreciate your patience and understanding.

8/10 Udmærket

Duffalope

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
In a nice area
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 10. maj 2024
Duffalope, it's lovely to hear that you appreciated the location of Hilton Garden Inn Melville. We trust that the surroundings contributed to an overall enjoyable stay. Thank you for sharing your experience, and we're eager to welcome you back in the future.

4/10 Dårligt

Tsheringla

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
My bathroom had a water leaking
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kettia

Rejste i en gruppe
Synes godt om: Faciliteter
It was good
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 27. apr. 2024
Kettia, thank you for your feedback. We're thrilled to learn that your stay at Hilton Garden Inn Melville met your expectations. We continually strive to provide exceptional experiences for our guests. Hope to welcome you back in the future.

2/10 Forfærdeligt

YANHUA

Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 16. maj 2024
The team is sorry to see that your experience did not meet expectations. If there is any specific feedback you would like to share, it would help us improve our services. Thank you for your input.

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience, lovely hotel
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 13. apr. 2024
Andrea, your wonderful feedback is greatly appreciated. We're thrilled that your stay at the Hilton Garden Inn Melville exceeded your expectations and we were able to provide a stellar experience. Your compliments about the charm of our hotel are truly heartening. We're looking forward to your next visit.

10/10 Fremragende

Gregg

Overnattede 1 nat i april 2024
Svar fra Customer Service den 2. maj 2024
Gregg, it's wonderful to hear that you've had a fantastic stay at Hilton Garden Inn Melville. Our team appreciates your top rating and sees it as a testament to the hard work we put into providing an incredible experience for our guests. Visit us again soon!

8/10 Udmærket

Reinoni

Overnattede 1 nat i april 2024
Svar fra Customer Service den 10. apr. 2024
Reinoni, thank you for taking the time to leave a rating for Hilton Garden Inn Melville. It's great to see you've had an overall positive experience. We look forward to your next visit. Enjoy your travels!

6/10 Okay

Lisa

Rejste med familie
Synes godt om: Rengøring
Pricey for accommodations . Front desk staff is uninformed. They think because they say unfortunately and sorry a lot that’s enough for the customers
Overnattede 1 nat i april 2024
Svar fra Customer Service den 8. apr. 2024
Lisa,It's disappointing to hear that your experience did not meet your expectations. Our goal is to offer competitive rates and ensure our front team members are knowledgeable to assist our valued guests. The concern you've highlighted will serve as a focal point for continuous improvement. We remain at your service and hope we get another opportunity to exceed your expectations.

8/10 Udmærket

Ashley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Service den 8. apr. 2024
Ashley, thank you for your stay at Hilton Garden Inn Melville and for rating your experience. We're thrilled you had a positive stay and we hope to welcome you back again soon for an even greater experience.

10/10 Fremragende

maria, somers

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Most comfortable beds! Will be looking for Hilton Garden Inns wherever we travel!
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 7. apr. 2024
Maria, thank you for your rave review of Hilton Garden Inn Melville. We're thrilled to know you found the beds supremely comfortable! Your loyalty to us is truly appreciated and we can't wait to host you again, providing the same level of comfort wherever your travels may take you.

10/10 Fremragende

Christine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I needed to stay an extra day and the hotel was very helpful to extend the reservation. I always stay at this hotel, very convenient to everything. Clean, quiet, great staff. Great parking.
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 5. apr. 2024
Christine, thank you for your continued loyalty to Hilton Garden Inn Melville. Your remarks on our convenient location, cleanliness, and tranquility are greatly appreciated. Our team members are thrilled to hear they were able to assist you with extending your stay. We look forward to welcoming you back for another stellar experience with our ample parking facilities.

6/10 Okay

eunice

Synes ikke om: Overnatningsstedets tilstand og faciliteter
No signs for entrance do to renovation
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 5. apr. 2024
Eunice, we appreciate your feedback and apologize for any confusion upon arrival due to the ongoing enhancements. Your comments will assist us in making the entrance more apparent during such times. We hope to welcome you back in the future where we trust you'll have an easier time navigating due to these improvements.

10/10 Fremragende

Chakerie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff as very kind. I especially enjoyed the gym, pool and hot tub.
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 4. apr. 2024
Chakerie, we are thrilled to hear that you enjoyed your stay at Hilton Garden Inn Melville. Our team members' kindness and excellent amenities, like our gym, pool, and hot tub, always aim to provide a welcoming and enjoyable experience for our guests. We truly value your feedback and look forward to hosting you again in the future.

10/10 Fremragende

Carmen

Synes godt om: Overnatningsstedets tilstand og faciliteter
No complaints. Lovef everything.
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 31. mar. 2024
Carmen, it's a pleasure to hear that your stay at Hilton Garden Inn Melville met your expectations and everything went smoothly. We appreciate the support and look forward to welcoming you back in the future. Safe travels.

6/10 Okay

Rachel

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 2. apr. 2024
Rachel, thank you for your rating of our hotel. We're always striving to provide exceptional experiences for our guests at Hilton Garden Inn Melville. If there's any specific feedback you'd like to share to help us improve, we'd greatly appreciate it. We hope to welcome you back again in the future.

10/10 Fremragende

Angie

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 17. apr. 2024
Angie, thank you for leaving a top score for Hilton Garden Inn Melville. We're thrilled to have met your expectations and look forward to welcoming you back in the future.

8/10 Udmærket

EUGENIO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location, clean and odorless. Good parking facilities and staff was very helpful and friendly.
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 26. mar. 2024
Eugenio, thank you for your feedback. It's heartwarming to read about your positive experience at Hilton Garden Inn Melville. We constantly strive to maintain cleanliness and our team members always aim to be friendly and supportive. We look forward to your next visit and continuing to meet your expectations.

6/10 Okay

Manhar

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
There was renovation going on. We couldn't use pool and other facilities.
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 25. mar. 2024
Manhar, thank you for sharing your experience. It's regrettable to hear that certain amenities were unavailable during your stay due to necessary improvements being made. We assure you that such interruptions are temporary and our aim is always to give our guests access to all our facilities. We hope to have the opportunity to serve you again in the future.

10/10 Fremragende

Lois

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet and good location
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 23. mar. 2024
Lois, thank you for your wonderful feedback regarding Hilton Garden Inn Melville. We're delighted to know you found our location convenient and appreciated the serene environment. We eagerly await your next visit, ensuring another peaceful, well-situated stay for you.

10/10 Fremragende

Ellen J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 22. mar. 2024
Ellen, thank you for choosing Hilton Garden Inn Melville. We're thrilled to know you had an outstanding experience, and we look forward to welcoming you back in the near future.

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Smells good and it is clean.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 16. mar. 2024
Julie, we're thrilled to hear that you appreciated the cleanliness and refreshing ambiance of the Hilton Garden Inn Melville. Thank you for sharing your delightful experience. We're looking forward to welcoming you back again for another wonderful stay.

10/10 Fremragende

Naweed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 12. mar. 2024
Naweed, thank you for acknowledging the cleanliness of Hilton Garden Inn Melville. Our dedicated team members strive to maintain a spotless environment for our guests. We appreciate your positive feedback.

10/10 Fremragende

HEAJIN

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 29. mar. 2024
HEAJIN, we appreciate your superb rating. It's great to hear that your stay at Hilton Garden Inn Melville was enjoyable. We look forward to welcoming you back in the near future.

10/10 Fremragende

Michelle

Rejste i en gruppe
This was my first stay here and I would definitely stay here again. Staff was very pleasant and helpful, breakfast was wonderful, hotel was clean, lots of parking. I was very happy with my choice.
Overnattede 4 nætter i februar 2024
Svar fra Customer Service den 5. mar. 2024
Michelle, thank you for choosing Hilton Garden Inn Melville for your recent stay. It's delightful to read that our inviting team, appetizing breakfast and clean surroundings contributed positively to your experience. We value your feedback and look forward to your return.

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 4. mar. 2024
Scott, thank you for your top rating of Hilton Garden Inn Melville. It's heartening to know that you had a wonderful stay with us. We greatly value your support and look forward to your return visit.

8/10 Udmærket

Kristin

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 24. mar. 2024
Thank you for sharing your thoughts with us, Kristin!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hilton Garden Inn Melville. Thank you and have a lovely day!

6/10 Okay

tracy

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 27. feb. 2024
Thank you for sharing your feedback, Tracy.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 Fremragende

Yenni

Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 21. mar. 2024
Yenni, it's wonderful to see you rated your stay at Hilton Garden Inn Melville so highly. We're delighted your experience met your expectations and hope to welcome you back again soon for another memorable stay.

4/10 Dårligt

Katie

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Went here with my daughter because she wanted to swim and they have an awesome indoor pool and hot tub. We get there yesterday evening, get dressed to go to the pool, get downstairs and there is an “out of order” sign on the room with the pool! No where on the website did it say this. My daughter was so upset!
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 21. feb. 2024
Katie, it's regrettable to hear about your disappointment. We understand how essential the pool amenities are for our guests, especially for an enjoyable staycation with children. Typically, any unplanned disruptions to these services are updated on our page as soon as possible. We are sorry if there appeared to be a discrepancy during your visit. We hope you give us another chance in future to provide a more satisfactory experience for both you and your daughter.

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
staff was excellent.and offering us an early sign in just went above what i expected.would use again,Brian
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 19. feb. 2024
Brian, it's wonderful to learn that the Hilton Garden Inn Melville left such a lasting impression on you, and that our team members exceeded your expectations with their excellent service and accommodating your early check-in request. We look forward to welcoming you back in the future!

2/10 Forfærdeligt

David

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 17. feb. 2024
We appreciate you taking the time to share your feedback, David.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

6/10 Okay

jeff

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 16. feb. 2024
Jeff, despite the middling score, we are committed to improving guest satisfaction, and your insights could greatly assist us. Thank you for choosing us for your stay, and we hope to have the opportunity to serve you better in the future.

6/10 Okay

Stephanie

Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 21. mar. 2024
Thank you for taking the time to share your feedback, Stephanie.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

8/10 Udmærket

Marianne

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were all warm and welcoming. Unfortunately, there were dried blood stains on the rug. The hotel was booked so we didn't even bother to ask for a new room. Outside in the night, there were cars and motorcycles racing; making it difficult to sleep.
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 12. feb. 2024
Marianne, it's pleasing to hear that our team members at Hilton Garden Inn Melville were welcoming. However, it's disheartening to know you had an issue with room cleanliness and outside noise disrupting your sleep. Ensuring a clean, comfortable and quiet environment is our commitment, and we encourage guests to bring to light any concerns, regardless of occupancy, so we can effectively address them. We hope for another opportunity to meet and exceed your expectations.

8/10 Udmærket

Kathy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good basic hotel
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 12. feb. 2024
Kathy, it's fantastic to hear that you found Hilton Garden Inn Melville to meet your needs for your stay. We strive to create comfortable and straightforward experiences for our guests. We look forward to welcoming you back on your next trip.

10/10 Fremragende

Laura

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Our go-to place when we work on Long Island!
As touring musicians, we travel quite a bit and, whenever we have shows on Long Island, this is our go-to place. Rooms are modern and clean with comfortable beds. Lots of parking and it's surprisingly quiet, which is great! The area has tons of excellent restaurants and amenities (supermarket, etc.) and is right off the highway so it's easy to get pretty much anywhere. Highly recommend!
Overnattede 6 nætter i januar 2024
Svar fra Customer Service den 10. feb. 2024
Laura, your warm words about Hilton Garden Inn Melville brighten our day. It's heartening to know that our hotel is your preferred stop during your Long Island tours. Our team members make it a point to ensure a serene, modern, and clean stay for our guests. We're pleased your experience reflects that. Its proximity to various prime locations adds to the overall experience. We're eagerly awaiting your next visit to continue delivering the comfort and convenience you've come to expect.

10/10 Fremragende

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 9. feb. 2024
Kimberly, thank you for your positive feedback. We're thrilled to hear that you appreciated the Hilton Garden Inn Melville. Your satisfaction is a rewarding affirmation of our efforts to provide a welcoming and appealing place for our guests. We look forward to your next visit.

10/10 Fremragende

Alycia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 8. feb. 2024
Alycia, it's great to hear that your stay at the Hilton Garden Inn Melville exceeded your expectations. We truly appreciate the perfect score and we hope to serve you again in the near future. Safe travels.

10/10 Fremragende

Rocco

Overnattede 1 nat i februar 2024
Svar fra Customer Service den 21. mar. 2024
Rocco, thank you for taking the time to rate your recent stay. We're thrilled to see that you've had a favorable experience at the Hilton Garden Inn Melville. We appreciate your positive feedback and look forward to welcoming you back soon for another outstanding stay.

10/10 Fremragende

Anaiec

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My stay at Hilton Garden Inn Melville was amazing! The rooms were clean, and they had free housekeeping every single day. Upon arrival, the young lady at the front desk, Mia, was very welcoming. She made my stay there more enjoyable. She attended to my every need, and explained everything thoroughly. If I'm ever in the area again I wouldn’t hesitate to stay there. I definitely recommend staying at the Hilton Garden Inn Melville.
Overnattede 5 nætter i januar 2024
Svar fra Customer Service den 2. feb. 2024
Anaiec, it's a delight to read about your wonderful experience at Hilton Garden Inn Melville! We're pleased to know our well-kept rooms and daily housekeeping exceeded your expectations. It's also heartwarming to hear that Mia made your stay more enjoyable with her attentive service and warm welcome. We eagerly look forward to your return and truly appreciate you recommending us to other travelers.

4/10 Dårligt

Jennifer

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Way to nosey
Overnattede 1 nat i december 2023
Svar fra Customer Service den 1. feb. 2024
Jennifer, it's regrettable to hear that your stay didn't meet your expectations regarding privacy. Our team members make every effort to strike a balance between attentiveness and respecting guest boundaries. Your feedback will be noted for improvements.

10/10 Fremragende

Allison

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Exceptional stay.
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 28. jan. 2024
Allison, it's fantastic to hear about your wonderful experience at the Hilton Garden Inn Melville. We're thrilled you enjoyed your stay. We look forward to your return in the future.

10/10 Fremragende

Jelena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 30. jan. 2024
Thank you for the 5/5 rating, Jelena!It's excellent you enjoyed your time at Hilton Garden Inn Melville so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Fremragende

Natalie

Overnattede 1 nat i januar 2024
Svar fra Customer Service den 20. mar. 2024
Natalie, thank you for your top-rated visit at Hilton Garden Inn Melville! We appreciate you taking a moment to share your rating with us. Your support means a lot to the team and we look forward to welcoming you back in the future.

10/10 Fremragende

Sid

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 26. jan. 2024
Thanks for the perfect rating, Sid!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Melville.

8/10 Udmærket

AARON

Overnattede 5 nætter i januar 2024
Svar fra Customer Service den 25. jan. 2024
Aaron, it's great to hear that your experience at Hilton Garden Inn Melville left a positive impression. Our aim is always to provide exceptionally comfortable and enjoyable stays. We trust we'll see you again on your next visit. Safe travels on your journey ahead.

10/10 Fremragende

Diva De

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Thumbs up
Overnattede 3 nætter i januar 2024
Svar fra Customer Service den 24. jan. 2024
Diva De, thank you for your succinct yet positive feedback about your stay at Hilton Garden Inn Melville. We are thrilled that you enjoyed your visit, and we hope to have the pleasure of welcoming you back in the future.

10/10 Fremragende

tracy, brooklyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 13. jan. 2024
Tracy, it's always a delight to hear from guests who had such a fantastic experience at Hilton Garden Inn Melville. We're pleased to know that your stay with us was wonderful as your high rating implies. We appreciate your feedback and look forward to serving you again in the near future. Safe travels until we meet again!

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay went great and the provided toiletries were fantastic quality
Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 13. jan. 2024
John, thank you for taking the time to share your positive experience at Hilton Garden Inn Melville. It's delightful to know you had a successful visit and that you appreciated the premium toiletries we provided. We strive for excellence, and your feedback is valued. We can't wait to welcome you back for another exceptional stay.