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Anmeldelser af Red Roof Inn PLUS+ Pittsburgh South - Airport

2.5 out of 5
Red Roof Inn PLUS+ Pittsburgh South - Airport
6404 Steubenville Pike, Pittsburgh, PA

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 228 af i alt 1007 anmeldelser" "
Bedømmelse på 8 − Udmærket. 263 af i alt 1007 anmeldelser" "
Bedømmelse på 6 − Okay. 203 af i alt 1007 anmeldelser" "
Bedømmelse på 4 − Dårligt. 153 af i alt 1007 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 160 af i alt 1007 anmeldelser" "

6,4/10

Rengøring

7,2/10

Service og personale

5,8/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient and clean. Great staff.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kristy

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Toilet leaked all over the floors
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Tabitha

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Recordo, Rediresponse Specialist den 25. maj 2024
Hello Tabitha, Thank you for taking the time out to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

6/10 Okay

Shanai

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
The hotel room was not very clean - we saw old hair ties and random small objects that escaped any vaccuum cleaning. The bathtub was not very clean as well. Overall, the front desk staff was helpful and polite and the hotel is in a nice area next ro a great diner.
Overnattede 2 nætter i maj 2024
Svar fra Olivia RediResponse Specialist den 23. maj 2024
Hello Shanai, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. I am glad you found our staff to be helpful and polite, despite the issues you had with your room, the small objects you encountered and all the other concerns mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

8/10 Udmærket

JONATHAN

Synes godt om: Rengøring, service og personale
Great deal for the money. Great water pressure. Friendly staff. Good TV channels. Bed not super comfortable, but overall a good value. Very quick ride to airport, convenient restaurant next door, and in the middle of a very commercial area with all sorts of stores. Very quiet. Good AC. 24-hour gas station with large convenience store across the street. I would recommend choosing upgraded room that has a refrigerator and coffee machine, though.
Overnattede 2 nætter i maj 2024
Svar fra Olivia RediResponse Specialist den 23. maj 2024
Hello Jonathan, Thank you for taking the time to complete our guest survey. We welcome your 4/5 score following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. I am glad to know that you were pleased with our affordability, our friendly staff, our great water pressure, our good TV channels and all the other kind remarks highlighted. However, please accept our apologies for the bed not being comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 Fremragende

Shaun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i maj 2024
Svar fra Recordo, Rediresponse Specialist den 21. maj 2024
Hey Shaun,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's thrilling to see our pleasant staff, cleanliness and competitive rates met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Red Roof goal is to provide a clean and comfortable stay for all our guest and we're proud to have achieved that with your visit. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Fremragende

Bashir

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i maj 2024
Svar fra Carla RediResponse Specialist den 17. maj 2024
Dear Bashir,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn PLUS+ Pittsburgh South - Airport is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Udmærket

Priscila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Carla RediResponse Specialist den 17. maj 2024
Hello Priscila, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 Dårligt

Lisa

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It was fine for my needs - a quick stay before an early morning flight, but the room was definitely "well used". It was clean, but there were holes in the comforter, the bathroom was very outdated, and it really just the bare bones for a room. Again - fine for just me and the quick stay, but not somewhere I would bring my kids with to stay.
Overnattede 1 nat i maj 2024
Svar fra Oniel Rediresponse Specialist den 16. maj 2024
I want to thank you Lisa, for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. It's also nice reading that you took liking to the room's cleanliness. However, please accept our apologies for the hinderance such as the comforter. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 Okay

Carl

Rejste med partner, Rejste med kæledyr
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Restaurants are close. Walmart and Starbucks are a 5 minute drive away. Central Grille was a great place to eat. Sheets and Moes is directly across the street. McDonald’s, Wendy’s and Popeyes is in walking distance on the same side of the street as the hotel. Applebees, Jersey Mikes, Mission BbQ, Ditkas Steakhouse and Dominoes pizza is in walking distance too! The average Uber to the strip, pnc ballpark was $35.00
Overnattede 3 nætter i maj 2024
Svar fra Samantha RediResponse Specialist den 11. maj 2024
Dear Carl,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. The staff and I appreciate your 3/5 score following your stay. We're also happy you were pleased with our close proximity to restaurants. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 3/5 score. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Very truly yours,Samantha Red Roof Management RediResponse Specialist

4/10 Dårligt

Zaida

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It could be cleaned up better there was candy on the floor the drawers had crumbs in them and there was a stink bug and spider in the room, over all cleanliness was poor.
Overnattede 1 nat i maj 2024
Svar fra Sharma RediResponse Specialist den 5. maj 2024
Dear Zaida, We are sorry to hear about your recent experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to the cleanliness of the floor and the inside of the drawers, and the insects you reported. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take these claims very serious and have forwarded your feedback to management in an effort to address your concerns. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 Forfærdeligt

Karen

The security in this are was not secure. There were so many annoying guys around. Also, my friend and I door room locker was not working well.
Overnattede 2 nætter i april 2024
Svar fra Oniel Rediresponse Specialist den 4. maj 2024
Thank you Karen, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Forfærdeligt

Miguel

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Toni-Ann RediResponse Specialist den 1. maj 2024
Hello Miguel,Thank you for choosing to stay at our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I appreciate your 1/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 Dårligt

Robert

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
There was people honking their horn in middle of the night, people nonstop walking by and talking loudly in wee hours of the night that you can hear plain as day that kept waking me up. Room smelled musty, and felt creepy. Bathroom is extremely tight, can't even close door if on toilet.
Overnattede 1 nat i april 2024
Svar fra Kerry-Lee RediResponse Specialist den 30. apr. 2024
Dear Robert, Thank you for taking part in our guest survey following your stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. You indicated there was noise disturbance, the room smelt unpleasant, and the bathroom was extremely small. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagmentRediResponse Specialist

8/10 Udmærket

Kimberley, Clearfield

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was good. Clean and hot shower. The sink left some to be desired. The door needs fixed. Wouldn’t open until you pushed up on it. Room 10)6. Not too big of a deal but looked rough. Lots of options for dinner.
Overnattede 1 nat i april 2024
Svar fra Oniel Rediresponse Specialist den 28. apr. 2024
Thank you Kimberly, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's really nice reading that you took liking to the room you were assigned and the shower, however, our apologies for any hinderance caused by the door. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Forfærdeligt

Jamie

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The police kept riding through the parking lot. There was no outlet so their interest was definitely the hotel. There was a used condom behind the headboard. The ceiling leaked. It was filthy! Also, the occupants left much to be desired and made it obvious why police presence was required! I was charged for a deluxe room when the maintenance man that came to fix my toilet told me was a standard. There's no difference in the rooms in the pictures. It was late and I was exploited with the extra fee for a room I didn't receive
Overnattede 1 nat i april 2024
Svar fra Xao RediResponse Specialist den 26. apr. 2024
Dear Jamie,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to hosting you at any of our locations in the future.Sincerely,XaoRed Roof ManagementRediResponse Specialist

10/10 Fremragende

Dave, Clermont

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
nice
Overnattede 1 nat i april 2024
Svar fra Linton RediResponse Specialist den 23. apr. 2024
Hello Dave,Thank you for telling us about your recent visit at RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I was delighted to read that you had a nice experience. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 Dårligt

Larry

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Xao RediResponse Specialist den 23. apr. 2024
Hello Larry,Your review of the Red Roof Inn PLUS+ Pittsburgh South - Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 Udmærket

Jeff

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was OK for the price.
Overnattede 1 nat i april 2024
Svar fra Chirell RediResponse Specialist den 15. apr. 2024
Dear Jeff,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rate and your stay being okay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 Forfærdeligt

Beni

Overnattede 1 nat i april 2024

10/10 Fremragende

Serhatcan

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Receptionist was very kind thank you so much
Overnattede 1 nat i marts 2024
Svar fra Toni-Ann RediResponse Specialist den 1. apr. 2024
Thank you for your 5/5 rating of our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT, Serhatcan. We are happy to see that the service provided by our front desk staff was the highlight of your stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 Udmærket

Lori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Carla RediResponse Specialist den 19. mar. 2024
Hello Lori, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 Okay

David

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
For the price paid it was as expected
Overnattede 2 nætter i marts 2024
Svar fra Oshane RediResponse Specialist den 14. mar. 2024
Dear David, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT regarding the affordability. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 Forfærdeligt

Melissa E, Pittsfield

Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Red Roof Management den 9. mar. 2024
Thank you for your review, Melissa. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Samantha Red Roof Management Rediresponse Specialist

8/10 Udmærket

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in was easy, the room was clean and the price was good
Overnattede 1 nat i februar 2024
Svar fra LaTunde RediResponse Specialist den 1. mar. 2024
Dear Laura,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that check-in was easy, the room was clean and the price was good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Fremragende

Carrington

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra LaTunde RediResponse Specialist den 28. feb. 2024
Hello Carrington, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Fremragende

brandy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra OnielRediresponse Specialist den 16. feb. 2024
Hi Brandy,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

10/10 Fremragende

Cuauhtemoc

Overnattede 1 nat i februar 2024
Svar fra Samantha RediResponse Specialist den 26. mar. 2024
Thank you for your perfect rating, Cuauhtemoc. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 Okay

Meghanne

Overnattede 3 nætter i februar 2024
Svar fra OnielRediresponse Specialist den 16. feb. 2024
Hi Meghanne,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

6/10 Okay

Kameisha

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I like the proximity to the airport. I dont normally leave a review because i could careless sometimes. But i stayed here because there was going to be a snowstorm & i wanted to be closer to the airport with less hassle of commuting. First the staff at the front desk when i checked in was very helpful and accommodating. Thanks. When i checked in i notified someone that there was hair under the sheets. The person at the front said that cannot be true because he & someone else stripped the bed & made sure it was ok. Well i guess i must be blind or something. I really wasn't arguing, all i needed was a set of clean sheets to make the bed myself, thats all. Nothing major, i wasnt asking for A KIDNEY. But he said there was no linen here at the location. I have worked in housekeeping for 5 years. I know the ins and outs of housekeeping. You're telling me that not one sheet or extra washcloth was at the property. I spread the two towels from the bathroom on the bed and slept. Put a blouse on the pillow and lay my head. Then i called in the morning & asked for a late check out. The lady (a new person at the front desk) said she can give me 11:30. I went to the front so that she can see my face & be a little bit more lenient. I explained to her that i had a conference meeting starting at 11:30 until maybe 12:15ish She said no, she can only give me until 12 and if i stay pass that she will charge me. She had others coming in at 3 that need the room. Seriously. I didnt even argue
Overnattede 1 nat i februar 2024
Svar fra Tianna RediResponse Specialist den 14. feb. 2024
Dear Kameisha, Thank you for sharing your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's great to hear that you were pleased with the close proximity of our location to the airport and that you had a hassle free check in process. However, I am saddened to read that the less than ideal encounter with the staff at check out and the uncleanliness of the bedding hindered your stay. Please accept our apologies for any inconveniences caused. While our goal is to deliver comfortable and clean accommodations for all guests, it appears Red Roof fell short with you, and for that, we sincerely apologize.Nevertheless, we value you as our guest and appreciate your 3/5 score. The staff and I appreciate your comments, as it will only help us to improve.Sincerely,Red Roof Management

10/10 Fremragende

Marcus

Overnattede 2 nætter i februar 2024
Svar fra Tianna RediResponse Specialist den 11. feb. 2024
Hello Marcus,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 Udmærket

RODRIGO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
cost friendly, nice staff
Overnattede 1 nat i februar 2024
Svar fra Adraine Rediresponse Specialist den 7. feb. 2024
Hello Rodrigo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 4/5 score following your stay. I am happy to read that your stay was cost friendly and that you found staff to be nice. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We have syayed in the hotel several times.Its a nice affordable hotel.The only thing that would have made the stay better would be a fridge and microwave in the room.Pretty sure its considered an upgrade.All things considered..the stay was fine..and ,@ $81 per night Cdn,also easy on the wallet.
Overnattede 2 nætter i januar 2024
Svar fra Gabrielle RediResponse Specialist den 3. feb. 2024
Hello James,Thank you for sharing your feedback with us. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciated your 8/10 rating and your remarks about our nice and affordable hotel. In regard to the amenities mentioned, should you require them in the future, please feel free to explore our various room types and choose the one that best suits your preference.On behalf of Red Roof, we would like to thank you again for sharing with us. It would be our pleasure to have you under our roof again in the future.With appreciation,Red Roof Management

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff. Clean room. Older hotel with no little amenities, but clean and comfortable.
Overnattede 1 nat i januar 2024
Svar fra Xao RediResponse Specialist den 25. jan. 2024
Thank you for sharing your feedback with us, Mark. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our friendly staff and our clean rooms, despite our location being older.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,Red Roof Management

2/10 Forfærdeligt

Deborah

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bed bugs!
Bed bugs!!! Woke up inching on arm , sure enough, BED BUGS!!! find another place to stay!! Small rooms,lump soft bed. Very disappointing stay...never again will i at a Red roof!!! Ughhhh!!!
Overnattede 1 nat i januar 2024
Svar fra Recordo Rediresponse Specialist den 19. jan. 2024
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Hearing that you were disappointed in the experience you had with us, due to our room size not to your liking, nor our beds, you also stated you encountered insects which was disheartening to read. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Fremragende

Ross

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
parking for my truck
Overnattede 1 nat i januar 2024
Svar fra Kerry-Lee RediResponse Specialist den 18. jan. 2024
Dear Ross,The staff and I appreciate your scoring and your participation in our guest survey following your experience with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. Iam glad you were able to get parking for your truck. Feedback from our guest is always welcomed here at Red Roof as we focus on providing memorable experiences for them.Thank you again for your feedback. We hope to host you again soon.Sincerely,Red Roof Management

2/10 Forfærdeligt

Tiffany

Overnattede 1 nat i januar 2024
Svar fra Nishaye RediResponse Specialist den 16. jan. 2024
Hello Tiffany,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

claudia

Rejste med familie
Synes ikke om: Rengøring
the hallway was dirty, the room was clean .. the only concern was the smoke smell in the bathroom..
Overnattede 1 nat i januar 2024
Svar fra Xao RediResponse Specialist den 9. jan. 2024
Thank you for sharing your feedback with us, Claudia. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our clean rooms. However, you made mention of the dirty hallway and the poor bathroom smell. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays.Regards,Red Roof Management

4/10 Dårligt

Paul

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The building needs attention:
The tub drain was clogged and the room was not clean. We are grateful for the establishment allowing pets but much care is needed to this building.
Clogged drain
Dents and cracks
Damage on surfaces
Lamp damage
Overnattede 1 nat i december 2023
Svar fra Xao RediResponse Specialist den 4. jan. 2024
Thanks for sharing your feedback with us, Paul. The team at our Red Roof Inn PLUS+ Pittsburgh South - Airport was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you were fond of our pet policy, it was displeasing to read that this was the impression left with you. You stated that the clogged tub drain and the unclean room hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future. Best wishes,Red Roof Management

10/10 Fremragende

Segundo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location!
I’m in Pittsburgh on business and I usually travel with 1-2 employees and Red Roof always makes my stay welcoming and smooth. I would always stay here!
Overnattede 5 nætter i december 2023
Svar fra Dannielle Rediresponse Specialist den 1. jan. 2024
Dear Segundo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the the convenient location and smooth stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management

10/10 Fremragende

Shannon

Overnattede 8 nætter i december 2023
Svar fra Dannielle Rediresponse Specialist den 30. dec. 2023
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Sharma RediResponse Specialist den 26. dec. 2023
Hello Margaret, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 Okay

Christian

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra Tianna RediResponse Specialist den 17. dec. 2023
Hello Christian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Fremragende

Deepak

Overnattede 1 nat i november 2023
Svar fra Xao RediResponse Specialist den 16. dec. 2023
Thank you for sharing your 10/10 rating with us, Deepak. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

6/10 Okay

Lupe

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Dannielle Rediresponse Specialist den 5. dec. 2023
Hello Lupe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

6/10 Okay

gerald

Overnattede 1 nat i november 2023
Svar fra Oniel Rediresponse Specialist den 23. nov. 2023
Hi Gerald,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Udmærket

Courtney

Overnattede 1 nat i november 2023
Svar fra Tianna RediResponse Specialist den 11. dec. 2023
Hello Courtney, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 Forfærdeligt

Diane

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Do yourself a favor and skip on this hotel. The room smelled like mold and cigarettes. The ac/heatin unit was so disgusting that we didn't even turn it on with fear of what would come out of the vent. The bed sheets were stained/dirty and even the walls were stained. We tried to cancelled our reservation once we say the room and try to book another hotel. There was no available hotel below 490USD a night because of the pittsburgh game so we were stuck there. Very unplaisante and definitely will be the last time booking a red roof hotel.
Svar fra Kerry-Lee RediResponse Specialist den 20. feb. 2024
Hello Diane, Thank you for your feedback following your stay with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I am so sorry to hear that your most recent experience with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such a usual experience. You indicated the room smelled of smoke, the sheets were stained along with other listed concerns. Please know that your voice is of tremendous importance to us At Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

4/10 Dårligt

Peter

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter
the bathroom door was broken, the rooms smelled and was definitely not thoroughly cleaned before check in. would not suggest staying here
Overnattede 2 nætter i november 2023
Svar fra Linton Red Roof Management Rediresponse Specialist den 15. nov. 2023
Dear Peter,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We are extremely sorry your stay was not to your expectations due to the faulty bathroom door and the unpleasant odor mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 Okay

Jamie

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Linton Red Roof Management RediResponse Specialist den 14. nov. 2023
Hello Jamie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist