6/10 Okay
Kathleen, Paoli
Rejste med familie
31. aug. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Pro: the staff are friendly and helpful. Cons: very limited continental breakfast compared to the other Hampton Inns we stay at around the country. All are very consistent with what is offered except this one including free water bottles when checking in. I had to extend our stay due to my 88 yr old mom becoming sick while attending a family event. She stayed back to rest all day. I hung a Do Not Disturb sign on the door, and the front desk were made aware of the extra night. However, an employee - assuming housekeeping - came into the room while I was gone. My mom made it known she was there, and the person left. Very disturbing to me as I did everything to make sure it was know we were staying and to keep out. I’ve stayed at this Hampton over the years, and it must be under new management as in the past service was consistent with all other Hamptons. I will not be staying there again but instead travel 25 miles north to stay at the New Castle PA Hampton. Service on par with brand.
Kathleen
Overnattede 1 nat i august 2024