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Anmeldelser af DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

4 out of 5
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
One Bigelow Square, Pittsburgh, PA

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 458 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 267 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 149 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 77 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 55 af i alt 1006 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Lacking front desk
Staff wasn’t helpful at all. Zero information at check in and when asked about when to leave for the airport they had no clue. I also had a package send to the hotel which they didn’t deliver to me, nor did they inform me that it was there and I had to ask 3 different people in order for them to find it.
Overnattede 4 nætter i november 2019
Svar fra Mycah Front Desk Manager DoubleTree by Hilton den 25. nov. 2019
We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unhelpful. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret you did not get your package upon check in. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip.

10/10 Fremragende

CYNTHIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

4/10 Dårligt

Terrence, Champaign

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Outdated, small rooms. Unclean- pubic hair in the shower.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Sabrina L

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Went for my husbands 40th to catch a game. The hotel staff was very kind, the room was super clean, and the location was perfect. Walking distance to everything.
Overnattede 3 nætter i april 2024

8/10 Udmærket

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right next to PPG arena and can walk all downtown. Pretty good hotel with a restaurant, indoor pool, and bar all seemed clean. Somewhat dated rooms with noisy traffic but that’s a location problem that comes with the good as well.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Jobbie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Raynard

Synes godt om: Rengøring, service og personale, faciliteter
Room was a little dated, cups were dirty and had finger prints. Furniture was heavily worn. Good for a quick 1/2 night stay
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jill

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is conveniently located. They don't have bellman to assist with luggage, nor was there a luggage cart available for use.
Overnattede 1 nat i maj 2024

10/10 Fremragende

kotaro

Overnattede 1 nat i maj 2024

8/10 Udmærket

Holly

Overnattede 1 nat i marts 2024

10/10 Fremragende

Jeffrey, Ann Arbor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We liked it!
Overnattede 3 nætter i april 2024

8/10 Udmærket

Danet

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location is accessible to major roads. The staff were friendly and helpful. The room was clean and specious but the bed was very uncomfortable.
Overnattede 1 nat i april 2024

8/10 Udmærket

larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Peter

Synes godt om: Rengøring
Surprised and angry to get charged twice for overnight parking. Surely not 36$ a day as opposed to 36$ overnight. 72$ to park overnight is gouging.
Overnattede 1 nat i april 2024

6/10 Okay

Andrew

Rejste med familie
We didn’t have a fridge nor microwave in our suite. Hotel didn’t communicate clearly that the breakfast buffet was only in the weekends.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Donte

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location.
Overnattede 1 nat i april 2024

8/10 Udmærket

barbara a

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Ces

Overnattede 1 nat i april 2024

8/10 Udmærket

Elodie

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Close to pretty much everything
Overnattede 4 nætter i april 2024

2/10 Forfærdeligt

Angie

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking is very expensive and inconvenient. Very cramped quarters. No microwave and dinky coffee pot didn’t work. Pulled out the couch bed and found dirty towels underneath. It took the front desk 10 minutes after keeping me on hold to send up linens. Stains in carpets throughout the hotel. Very stuffy with not so nice smell and terrible views.
Overnattede 1 nat i april 2024

10/10 Fremragende

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location for events at PPG arena.
Overnattede 1 nat i februar 2024

6/10 Okay

Caitlin

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If it wasn't close to PPG I'd probably stay else where. But it's walkable to many places downtown
Overnattede 4 nætter i april 2024

6/10 Okay

Samantha

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is in a wonderful location especially if you are going to an event or game at PPG paints. I wish we had known the parking was valet only so we could've parked somewhere cheaper nearby. The lobby was beautiful and clean, and the front desk staff were generally super nice. The rooms are pretty worn down and definitely could use some updates and cleaning. My main complaint was the elevator situation. They have 4 elevators and only 1 was operational for the duration of our stay. With so many sports teams staying here there was a constant wait for the elevator. We didn't go to the restaurant but it seemed very nice. We enjoyed the pool but it was quite old and the ceiling kept dripping on our heads. It wasn't horrible but there's better options in the area for sure.
Overnattede 2 nætter i april 2024

10/10 Fremragende

MELISSA

Overnattede 1 nat i april 2024

6/10 Okay

Barbara, Clyde

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the look, the atmosphere was nice. but there were issues with the elevators the whole time we were there. the couch in our original room was a known issue, and still we were placed in that room, and then had to be switched, to a room with a huge stain on the wall outside the room. views from the 4th floor were terrible, but we weren't there for that and going up anymore floors would have been even more of an issue with the elevators I'm sure
Overnattede 2 nætter i april 2024

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Thomas

Overnattede 1 nat i april 2024

6/10 Okay

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This was a perfectly fine place to stay, but a bit expensive for what it is. The property is a bit run down, but the rooms are clean. There isn’t much to do within walking distance of the building, so plan on driving if you want to get anywhere interesting. The valet service is nice, but plan on shelling out almost $40 a night if you want to park on-site.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Libby

Overnattede 1 nat i april 2024

6/10 Okay

Caryn

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
King suite is very dated. We needed linens and were never brought, had to wait at front desk for nearly an hour for them.
Overnattede 1 nat i april 2024

8/10 Udmærket

Torry

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Molly

Overnattede 2 nætter i marts 2024

8/10 Udmærket

JOHN

Rejste med partner
Synes godt om: Rengøring, faciliteter
The room is average. I have stayed in nicer accommodations for less. The bathroom is on the smaller side. However it does come with a walk in closet for extended stays. Its only an 8 minute walk to the PPG Arena.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great management and great location!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kayla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Ryan

Synes godt om: Rengøring
Overnattede 6 nætter i marts 2024

4/10 Dårligt

Ralph

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As previously rated, the washroom door was broken, wouldn't close properly and noisy. Only 2 bottles of water for 3 guests booked. The pool was not opened as stated time. The parking for guest had no discount. The window blinds cannot be closed nor the curtains.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Deborah, Catawissa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Excellent hotel.
Overnattede 1 nat i marts 2024

6/10 Okay

Dan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We came to watch a hockey game, so the location of the property was very convenient. When we visit Pittsburgh, we also like to visit the northside and the hotel is literally across the street from the steel Plaza station light rail to get to the north side, and it’s only three stops away.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Cynthia

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved how convenient it was to walking downtown & the T. Easy to walk to PPG Arena too!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was great
Overnattede 2 nætter i marts 2024

10/10 Fremragende

John

Overnattede 1 nat i marts 2024

10/10 Fremragende

Paulette

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super Clean, Simple Check in
Overnattede 1 nat i marts 2024

10/10 Fremragende

JUDY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was excellent and very helpful
Overnattede 1 nat i marts 2024

6/10 Okay

Gwen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I booked through Expedia. The hotel had no record of my reservations. Curtis at the front desk was amazing in rectifying the situation He saved our experience and was very helpful to us
Overnattede 1 nat i marts 2024

6/10 Okay

carla

Rooms were too hot unable to cool them down.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Jill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean hotel and friendly staff
Overnattede 1 nat i marts 2024