Udendørsområde

Anmeldelser af Days Inn by Wyndham Pittsburgh-Harmarville

2 out of 5
Days Inn by Wyndham Pittsburgh-Harmarville
6 Landings Dr, Pittsburgh, PA

Anmeldelser

5,6
Bedømmelse på 10 − Fremragende. 115 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 209 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 226 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 207 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 243 af i alt 1000 anmeldelser" "

5,6/10

Rengøring

6,4/10

Service og personale

5,4/10

Faciliteter

5,2/10

Overnatningsstedets tilstand og faciliteter

5,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jason

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location, friendly staff..
Overnattede 4 nætter i april 2024
Svar fra Manager den 22. maj 2024
Hello Jason,Thank you for highlighting our convenient location and friendly staff. We strive to provide a positive experience for all our guests. If there's anything we can do to further enhance your stay in the future, please don't hesitate to let us know.

2/10 Forfærdeligt

ELLEN

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
every room stunk of smoke! Even the non smoking. garbage was over flowing everywhere! The rooms ( I checked out 3) were so bad that we just left and drove via the night!
Overnattede 1 nat i maj 2024
Svar fra Manager den 17. maj 2024
Hello ELLEN, Thank you for sharing your feedback with us. We take all guest comments seriously and will address this with the team accordingly. Your experience does not meet our usual standards, and we apologize for any inconvenience caused. We encourage guests to reach out to us directly so we can address any concerns promptly.

2/10 Forfærdeligt

Priya

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
This is an awful “hotel”! DO NOT stay here! The place’s only saving grace was the wonderful young man on duty who was helpful in assisting us to find another place for the night when every hotel was sold out.
Overnattede 1 nat i maj 2024
Svar fra Manager den 7. maj 2024
Hello Priya,We appreciate your feedback and are glad to hear our staff was able to assist you during your stay. We always aim to ensure our guests are taken care of to the best of our abilities. Thank you for sharing your experience with us.

2/10 Forfærdeligt

Robert

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I reserved a room online. All reservations were non-refundable, with a 230pm cancellation time. I arrived and the place looked pretty run down. checked in and drove around to find my room and saw some rooms where people were obviously living long-term. the place looked so questionable that I didn't even go into the room. I just sacrificed the money and went to a different hotel. first time in my 63 years on this earth that I've ever done that.
Overnattede 1 nat i april 2024
Svar fra Manager den 1. maj 2024
Hello Robert, We're sorry to hear about your experience. We strive to provide a variety of accommodation options for our guests. We recommend reaching out to our management team to further address your concerns. Your feedback is valuable to us as we continue to improve our services.

2/10 Forfærdeligt

Mahmood, Lutherville

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was dirty, the door did not lock. There was mold in the bathroom - tub and floor. When we asked for a room change, the other rooms offered were even worse and dirtier. The receptionist told us that the place was going to be torn down in a few months,
Overnattede 2 nætter i april 2024
Svar fra Manager den 11. apr. 2024
Hello Mahmood,We appreciate your feedback and regret to hear about your experience. We take all guest concerns seriously and will address these issues with our team for improvement. It's important to us that our guests feel comfortable and secure during their stay. Rest assured that your comments will be shared with the relevant departments for future considerations.

2/10 Forfærdeligt

Jeff

Rejste med partner, Forretningsrejsende, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Run down dirty moldy
Overnattede 3 nætter i april 2024
Svar fra Manager den 11. apr. 2024
Hello Jeff, We appreciate your feedback and take all comments seriously for our continuous improvement. Guest satisfaction is a top priority, and we regret that your experience did not meet expectations. Our team will address your concerns promptly to ensure a more positive experience for future guests.

2/10 Forfærdeligt

Gowtham

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We booked for Non-smoking room and one of the room they gave is smoking room. It was hard to adjust with this.
Overnattede 1 nat i april 2024
Svar fra Manager den 9. apr. 2024
Hello Gowtham, We apologize for any inconvenience caused during your stay. Your feedback will be shared with the team to ensure a better experience for our future guests. Please contact our management team directly to address any further concerns.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
PRO: clean, drapes closed well enough to keep out morning sun, staff friendly CON: light switch by door does not turn on light, electrical outlets on lamp by bed do not work
Overnattede 1 nat i marts 2024
Svar fra Manager den 24. mar. 2024
Hello James,Thank you for sharing your feedback with us. We appreciate your kind words about our cleanliness and friendly staff. We have noted your comments about the light switch and electrical outlets for future improvement. We hope to welcome you back for an even better experience.

10/10 Fremragende

Sharai

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very accommodating when I had an issue with my room they changed it quickly and understandably. I have another couple of rooms already booked
Overnattede 2 nætter i marts 2024
Svar fra Manager den 22. mar. 2024
Hello Sharai,We're thrilled to hear that our staff could assist you promptly during your stay. We value your loyalty and look forward to welcoming you back for your future reservation.

6/10 Okay

David

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Besides ours, there were only 5 cars in the parking lot (Friday Night, just off the turnpike) Room, was very small, no local channels on the TV (was trying to find a weather forecast), had trouble regulating the room temperature, had to step up into tub for shower and it was slightly slanted...we chose a c hain as we assume it would be good for just a quick overnight stay
Overnattede 1 nat i marts 2024
Svar fra Manager den 18. mar. 2024
Hello David, We're sorry to hear about your experience. We appreciate your feedback and will pass it along for review. Our team is continuously working on enhancing guest satisfaction and comfort. Rest assured all feedback is valuable and will be used for future improvements.

2/10 Forfærdeligt

Katie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The lock on the door didn’t work, it was completely nonexistent. Didn’t even stay. Looked at the room and walked right back out found a nicer place to stay.
Overnattede 1 nat i marts 2024
Svar fra Manager den 17. mar. 2024
Hello Katie,We apologize for any inconvenience you experienced with the lock on your room. Guest feedback is valuable to us for continuous improvement. We encourage you to reach out to management directly to discuss your concerns further and to ensure they are addressed accordingly.

6/10 Okay

Daniel

Park in front of your room. Lotary.
Overnattede 7 nætter i februar 2024
Svar fra Manager den 13. mar. 2024
Hello Daniel, We appreciate your feedback and will share your parking preferences with our team. Your input helps us enhance the guest experience for future stays.

10/10 Fremragende

Sharai

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I always stay here because it's great for the price
Overnattede 2 nætter i marts 2024
Svar fra Manager den 9. mar. 2024
Hello Sharai,We are delighted to hear that you find our hotel to be a good value for your stay. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next visit.

2/10 Forfærdeligt

Joe

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very dirty hotel smells terrible I asked for another room gal up front was very helpful have me a new less dirty room. This place is gross
Overnattede 1 nat i marts 2024
Svar fra Manager den 7. mar. 2024
Hello Joe, We are sorry to hear that your experience did not meet expectations. We appreciate your feedback and will address these concerns with our team for future improvements. Guest satisfaction is our top priority, and we hope you consider staying with us again to show you the high standard we strive to maintain.

4/10 Dårligt

Kevin

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Manager den 6. feb. 2024
Hello Kevin, We appreciate you choosing our hotel for your stay. We would love to hear more about your experience so that we can make improvements. Please reach out to us directly with any feedback you would like to share. We hope to have the opportunity to welcome you back in the future.

4/10 Dårligt

cheyenne

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Crack hotel?
I'm not one to usually do a review but I have to speak up with this one. The hostese at the front counter was friendly and nice. Arriving at the room, that's a whole different story. There was holes in the walls. Someones old bellybutton ring on the the floor, stains all over the beeding to the point. I asked the cleaning service to change the bedding. Cleaning service then started ripping everything off the bed THROWING it onto the other bed in the room. Tried to fix her attitude with a 10 dollar tip for the inconvenience but she took it and ignore me again. This is definitely a hotel that will never get my money again.
Overnattede 1 nat i januar 2024
Svar fra Manager den 1. feb. 2024
Hello cheyenne, Thank you for sharing your experience with us. We appreciate your kind words about our front desk staff. We apologize for any inconveniences you encountered in your room. We encourage guests to reach out to our management team directly to address any concerns. We value your feedback and will use it to improve our services.

2/10 Forfærdeligt

Dawn

Overnattede 1 nat i januar 2024
Svar fra Manager den 25. jan. 2024
Hello Dawn, We're sorry to hear that your experience at our hotel was not satisfactory. We encourage you to reach out to us directly so we can address any concerns you may have had. Our goal is to ensure all of our guests have a positive stay with us.

6/10 Okay

Ken

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Sunk did not drain. Fan in bath room did not work, toilet base broken. Thus was a good place but over the 10years i have come here it has gone down hill
Overnattede 2 nætter i december 2023
Svar fra Manager den 8. jan. 2024
Hello Ken, We apologize for the inconvenience you experienced during your recent stay with us. We appreciate your loyalty over the past 10 years and understand your disappointment. We will share your comments with our maintenance team for further improvement. Thank you for bringing these issues to our attention.

10/10 Fremragende

James

Overnattede 2 nætter i december 2023
Svar fra Manager den 17. jan. 2024
Hello James,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or would like to share any specific details, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.

2/10 Forfærdeligt

James

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty no tv remote, busted bathroom door Heater would not work correctly NO hot water for shower
Overnattede 1 nat i december 2023
Svar fra Manager den 19. dec. 2023
Hello James, Thank you for bringing these concerns to our attention. We regret any inconvenience caused during your stay. We apologize for the issues with cleanliness and amenities in your room. We'll make sure our housekeeping and maintenance teams are aware of this, to prevent similar situations in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience.

8/10 Udmærket

Sharai

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property always has a great rate and the staff are excellent when a problem comes up. The staff are quick to solve any problems that you might have
Overnattede 3 nætter i december 2023
Svar fra Manager den 14. dec. 2023
Hello Sharai, Thank you for choosing our property and for sharing your feedback. We are delighted to hear that the rate was to your satisfaction and that our staff provided excellent service. Our team takes pride in promptly addressing any issues that may arise during your stay. We appreciate your kind words and look forward to welcoming you back on your next visit.

6/10 Okay

Paul

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Manager den 6. dec. 2023
Hello Paul,Thank you for staying with us! We appreciate your business and hope you had a pleasant stay. If you have any further feedback or concerns, please don't hesitate to reach out to us directly so that we can address them. We value your input and look forward to welcoming you back in the future.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome
Awesome
Overnattede 1 nat i december 2023
Svar fra Manager den 7. dec. 2023
Dear Guest,Thank you for your feedback! We're delighted to hear that you had an awesome experience at our hotel. We strive to provide exceptional service to all our guests and we're glad that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

2/10 Forfærdeligt

Ralph

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This particular hotel should not be allowed to be on Expedia. It is unbelievably disgusting, dirty, unsafe, and uncared for hotel.
Overnattede 1 nat i november 2023
Svar fra Manager den 28. nov. 2023
Hello Ralph, Thank you for sharing your feedback regarding your recent stay with us. We regret to learn about your dissatisfaction and apologize for any inconveniences caused. Guest safety and cleanliness are our top priorities, and we will ensure that your concerns are addressed with the appropriate departments. We appreciate your feedback as it helps us to continuously improve our services.

2/10 Forfærdeligt

Amanda

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Disgusting
I’ve stayed here twice before. It’s not the greatest, but it was decent. However, this time I was put in a smoking room. I didn’t even realize they still had smoking rooms. Let me tell you it was absolutely disgusting. It stunk so bad and the air quality was terrible. My throat hurt and we had to switch rooms. Also the bathroom as you can see in the photos had black mold, the toilet seat was broken. The rest of the room was very poorly cleaned. You could see the film of cigarette smoke over everything, including the mirror. I was told by the front desk that they would close that room to make repairs. I’m very doubtful. The only positive about this stay is that I was told they were getting it for me 50% off. This place is not worth the $125 including taxes.
Overnattede 1 nat i november 2023
Svar fra Manager den 15. nov. 2023
Hello Amanda, Thank you for choosing our hotel for your recent stay and for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. We understand your concerns regarding the smoking room and the condition of the bathroom. We have forwarded your comments to our housekeeping and maintenance teams for immediate attention. Our commitment to providing our guests with a clean and comfortable stay is of utmost importance to us and we will ensure that these issues are addressed. We appreciate your understanding and hope that you will give us another chance to provide you with a better experience in the future.

2/10 Forfærdeligt

Sharla

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very dirty blood stains on comforter and multible stain on bedspread. The secre lock was broken! We left about 2 hours after check in! Would never recommend this place! My husband got bit by something and had a severe reaction. This caused a panic attack! Too many things to mention! Worst place we ever checked into! Had to go to target to clean shower and counters . Very disgusting! We expect a full refund!
Overnattede 1 nat i november 2023
Svar fra Manager den 14. nov. 2023
Hello Sharla, Thank you for bringing this to our attention. We apologize for any inconveniences you encountered during your stay. We take these matters seriously and have forwarded your feedback to the appropriate departments for review. We highly value cleanliness and guest satisfaction. Please contact our management directly to address your concerns and for further assistance.

2/10 Forfærdeligt

Haley

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Air conditioner didn’t work.
Overnattede 1 nat i november 2023
Svar fra Manager den 14. nov. 2023
Hello Haley, We apologize for any inconvenience you experienced with the air conditioner during your stay. We strive to provide a comfortable environment for all our guests and regret that we fell short in this instance. We appreciate your feedback and will make sure to address the issue to prevent any future occurrences. Thank you for bringing this to our attention.

2/10 Forfærdeligt

saqer

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s one of the most disgusting places I ever been very dirty smelling smoke spiders weds the fan in the bathroom very noisy and very dirty I rather sleep in my car next time not staying at this place by the way I was in room 119 and I have picture
Overnattede 1 nat i november 2023
Svar fra Manager den 12. nov. 2023
Hello saqer,Thank you for taking the time to provide feedback on your recent stay. We apologize for any inconveniences you may have experienced during your stay. We strive to maintain a clean and comfortable environment for all of our guests. We encourage you to reach out to our management team directly to discuss your concerns further and provide any relevant photos for their review.

2/10 Forfærdeligt

Laura

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The property is very dirty and every room is a smoking room. With ashtrays lying around. Plus our door lock wouldn’t not work. It’s one of the worst places I’ve stayed at in 26 years of international travel. (Only worst place was in Wuxi China. It had No heat or windows). The entire property was filthy and made a red roof inn look like a 5 star resort. Their affiliated hotel was better. Oh. And the plumbing backed up on the first day. We left.
Overnattede 3 nætter i november 2023
Svar fra Manager den 9. nov. 2023
Hello Laura, We apologize for any inconvenience you experienced during your stay. We strive to maintain a clean and comfortable environment for all our guests. However, smoking is allowed in designated areas only and we apologize if this policy was not fully enforced during your visit. Regarding the door lock, we appreciate your feedback and have addressed this with our maintenance team. Thank you for sharing your concerns with us, and we hope you will consider staying with us again in the future for an improved experience.

8/10 Udmærket

Samanthia

Overnattede 1 nat i november 2023
Svar fra Manager den 28. nov. 2023
Hello Samanthia,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

2/10 Forfærdeligt

James

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Arrived at approximately 3:20 and was told the room was not ready. The wife asked if we could get a 1st floor room, because I use a walker to get around. She said no problem. We came back at 9:30 PM and was told our room was on the 2nd floor, no discussion about changing. Have you ever tried to carry a 4 wheel walker up a flight of stairs? Not an easy task. I would not recommend the hotel to any one. The room needed a deep cleaning. Won't be back.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 21. okt. 2023
Hello James, We sincerely apologize for the inconvenience caused by the room not being ready and the miscommunication regarding the first-floor request. Your feedback regarding the room's cleanliness has been noted and will be addressed with our housekeeping team. We apologize for falling short of your expectations.

2/10 Forfærdeligt

Stephen

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place was a mess. Room was filthy. Lady at counter was higher than a kite.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 19. okt. 2023
Hello Stephen, We apologize for the issues you experienced during your stay. This is certainly not the standard we strive to uphold. Please provide more specific details about your concerns so we can address them accordingly.

4/10 Dårligt

Kristin

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Room was extremely dirty
Svar fra Manager den 16. okt. 2023
Hello Kristin ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 Forfærdeligt

Tyree

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was the nastiest hotel I’ve ever stayed at. The rooms smelled like smoke but were non smoking. There were stains on the sheets and walls. The bathrooms were FILTHY! The carpets were filthy as well. My kids wanted to sleep in the car. We had to sleep in our clothes because we feared bugs may bite us while sleeping. There were people sleeping in their cars at night in the parking lot I presume they felt like my kids did. This place should be shut down and condemned! I will be calling corporate and complaining.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 14. okt. 2023
Hello Tyree,We apologize for the inconvenience you experienced during your stay. Please be assured that we take all guest concerns seriously. Our team is committed to maintaining cleanliness in our rooms and facilities. We appreciate your feedback and will address these issues to ensure a better stay for

4/10 Dårligt

Jirianna

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Should have run
Well as soon as we got to the place we should have left and looked for somewhere else to stay. There was a couple fighting in the parking lot. As it turns out it was right in front of our room. We opened the door and was met with a strong musty oder. The place was dirty, bedspread had stains on it, the remote for the tv was sticky, the shower had mold around it. There was a hole in 5he bathroom door. The sink would not work properly and was clogged. Throughout the night there was lots of slamming of doors and yelling. I would definitely not recommend this place to anyone.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 14. okt. 2023
Hello Jirianna,We apologize for the inconvenience you experienced during your stay. We strive to provide a clean and comfortable environment for our guests, and we're sorry that we fell short of your expectations. Your feedback is valuable to us, and we'll address your concerns with

2/10 Forfærdeligt

Uma

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
You automatically get placed in a smoking room that naturally smells terrible. The maintenance at the place needs a lot of work - broken mirror, stained sheets, and holes in walls. But it's convenient for the price.
Overnattede 3 nætter i oktober 2023
Svar fra Manager den 13. okt. 2023
Hello Uma ,I'm sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and I apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance is our top priority. We assure you that we do care about the upkeep of our property, and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

4/10 Dårligt

Shana

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Bathroom door broken and off hinges. Mostly clean. But not great
Overnattede 1 nat i oktober 2023
Svar fra Manager den 11. okt. 2023
Hello Shana,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Ira

Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The mold and hair in the bathroom caught my attention.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 11. okt. 2023
Hello Ira ,It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

Lawrence

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Manager den 11. okt. 2023
Hello Lawrence,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely Disgusting
This was the dirtiest hotel I have ever been in. Couldn’t stay and drove home. Burn holes in the sheets and curtains. Dirty floors and bedding. Needs to be shut down.
Overnattede 1 nat i oktober 2023
Svar fra Manager den 10. okt. 2023
Hello Guest ,I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Manager den 5. okt. 2023
Hello ,Dear Guest, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Dårligt

Christopher

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was filthy!!
Overnattede 1 nat i september 2023
Svar fra Manager den 28. sep. 2023
Hello Christopher ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Fremragende

Kristin

Overnattede 1 nat i september 2023
Svar fra Manager den 17. okt. 2023
Hello Kristin,Thank you for your excellent rating! We're delighted to hear that you had a great experience at our hotel. We hope to welcome you back soon!

6/10 Okay

Nathan

Overnattede 1 nat i september 2023
Svar fra Manager den 11. okt. 2023
Hello Nathan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Forfærdeligt

Samuel

Overnattede 1 nat i september 2023
Svar fra Manager den 21. sep. 2023
Hello Samuel, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Forfærdeligt

Tyler

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The key would never work
Overnattede 2 nætter i september 2023
Svar fra Manager den 20. sep. 2023
Hello Tyler, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Udmærket

Mark

Overnattede 1 nat i september 2023
Svar fra Manager den 18. sep. 2023
Hello Mark,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Forfærdeligt

Kim

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Do Not
Mold , blood urine and other stains. Horrible odors and broken fixtures.
Overnattede 2 nætter i september 2023
Svar fra Manager den 17. sep. 2023
Hello Kim,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

2/10 Forfærdeligt

mohan

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Unsafe environment to stay
Overnattede 1 nat i september 2023
Svar fra Manager den 13. sep. 2023
Hello mohanThank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff. ,

10/10 Fremragende

Liam

Synes godt om: Service og personale
Overnattede 1 nat i september 2023
Svar fra Manager den 13. sep. 2023
Hello Liam,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.