Hoteller i Pioneer Village

"When we called to confirm that the hotel offered an airport shuttle, we were not informed that the service only operates during limited hours and is not available 24 hours a day. As a result, we were forced to arrange and pay for a taxi to the airport ourselves. During check-in, after learning about the shuttle limitations, we requested to proceed with checking into our room. The receptionist stated that she would be happy to assist us, but because we booked through a third-party service, she...

"The property was clean and inviting to stay longer. The staff was great. The room was nice and comfortable. Only concern was the shower needed repairs. Floor needed new caulk and door would not close properly to keep water in shower. Quality checks for showers needed. "

"Great and clean hotel. Kind service"

"Breakfast was good both days. Typical fare-eggs, meat, waffles and toppings, fresh fruit. Coffee was good"

"Very clean room, comfortable, check in and out process easy"

"All around a great place to stay for the money"

"Clean suite, friendly staff. Enjoyed our stay."

"The room was very clean and the staff very attentive. In addition to cleanliness, comfortable beds are super important to me. The mattress was great and sheets were very soft and breathable. I particularly like their pillows- should have asked where to buy them. They have black out curtains and the room was quiet even though I was there during KY Derby week- which was busy but not noisy. The location is very convenient- right off the interstate. It is also within easy walking distance to a...

"Everything was great! Beautiful property in a great location. Friendly staff, good breakfast, clean rooms. "

"Unfortunately this hotel is starting to show its age. Room was clean, but starting to show wear. Breakfast was a joke. Hotel was full for a national archery tournament (for teenagers) and they ran out of food, coffee, juice most mornings. One morning there was only biscuits and gravy on the hot table. And only 1 waffle maker which was constantly in use and a waiting line. They need to up staff for the kitchen. I think only 1 person currently. Carpets in the elevator lobby is worn. Only 1...

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"It was great!"

"Clean property, friendly staff, quiet room"

"Breakfast wasn’t great. Room was kept clean just hope you don’t want any kind of towels if they are busy. Staff wasn’t very friendly and the parking was fine."

"No breakfast. Pretty water. Location good."

"Very nice hotel with lots of amenities, pool table , breakfast and Great service "

"Just an overnight stop but the staff was great!! And, the room was clean, comfortable and quiet. "

"My only complaint was that the sofa bed was not a queen, but a twin that was very inconvenient for us as we had four traveling and we were expecting a queen size sofa bed"