Hoteller med pool i Pincourt

"The room was clean and the bed was comfortable. The shuttle service to the airport was really slow all the other hotels were there 4 times before ours showed up we waited an hour and 20 mins for pick up. The pool needs to be cleaned also"

"There was a hockey group staying at the hotel, and unfortunately both the parents and kids regularly left a mess that your staff had to clean up. I’m not sure why this was allowed to continue. Customer service at the front desk was average. The older gentleman who checked us in came across as a bit standoffish. I asked about a late checkout, and he said it wasn’t possible because a large group was arriving Sunday—even though we weren’t leaving until Monday. When I pointed that out, he still...