Hoteller i Pinckard

"Excellent customer service "

"Great experience "

"Excelent"

"Breakfast was fine, parking feet away from entrance."

"Very nice clean and quiet and the staff is very friendly "

"All is good fort that money "

"Excellent and lovely highly recommend "

"The hotel is nicely decorated and clean. We stayed for three nights. There was no room maintenance, so you have to remove your own trash and ask for clean towels as needed. The staff was nice for the most part. The restaurant is not in the hotel and neither is the bar. You have to walk or drive the the gaming center. "

"Very pet friendly however also smelled like it. We stayed there because we were traveling with our dog. She alerted in numerous spots in the hallway where other dogs had peed. Our guest room smelled of dog urine. The mattress for the bed has outlived it's life expectancy. It had indentations on both sides from ware. The bathroom floor was not clean enough to walk on without shoes. On a positive, the front desk daytime staff were very good, and so was the hot breakfast and coffee. The staff were...

"Kitchen was stocked. "

"We called to verify that they did not use fragrances, like sprays to mask smell before we came. We arrived and they started to redo the lobby area by changing the floor plan which you couldn't sit in the common area to sit and relax instead of staying in your room and painted and used glue for the wall paper. The pool was unavailable. The elevator button in the lobby was loose on the wall. Our room was directly above the lobby on the 2nd floor so the fumes came right up into our room. Over all...

"Staff friendly, bice location "

"Wonderful customer service! We stayed two nights and it was perfect. Room was a nice size and had full size frig which came in handy. Would 100% stay again!"

"The room was not clean, cob webs with live spiders in one of the corners of the room, dead bugs in the light covers, dirt all around the tub and in the bathroom. Pool is not heated even though it’s an indoor pool. Breakfast ended at 10. We started eating at 8:30. They just wouldn’t remake any of the eggs or anything so when they ran out they were just out. They would start packing food away at 9. We couldn’t get new towels for over 24 hours. Couldn’t get our room cleaned for over 24 hours. There...

"Kody working in the front was an absolute delight and the best part of our trip. He deserves a raise for the way he went above and beyond for my family! Mahalo Kody. "

"Everything about our room and the staff was great. The only disappointment was no coffee maker as we had on our last stay."

"The room smelled, the key reader didn't work, the pool was gross, staff were rude and inappropriate, and there is not enough toiletries and linen for the room."