Hotel i Pico, La Trinidad

"The building is quite new , spacious, comfort rooms very adequate & clean. Quiet neighborhood & staff service is excellent. Parking needs room for improvement. Overall 4 stars!..."

"There was a smell in the room that smelled like. A. Open swege pipe thats not been plugged. B. Fish 3 days old. They can not fix it. It stayed with us for 3 days during our stay. Its obvious they tried to mask it on 1 day with air freshners. I recommend avoiding if you can."

"The pool was really nice and new, the bedrooms were spacious and clean, the bathrooms needs to be updated, it’s moldy and the floors are dirty, the kitchen is old, the cabinets are old and the cabinet doors don’t close, some of the cups are chipped, kitchen knives too old and the bath towels are too thin"

"Issue with our booked room. We didn’t get customer satisfaction but disappointment "

"I was expecting a hotel room as advertised. I was given a different place, a townhouse unit with a broken screendoor, defective hot water service, 2 cockroaches in the bathroom and a stinking drainage. I booked 2 rooms for two families. Two different booking numbers. When we arrived on the day, we were led to the townhouse unit and said that all of us would be staying in the same unit! Until I insisted that I booked for two separate rooms that they started looking for another unit for us. We...

"Really good experience overall. The staff is extremely friendly and very helpful, the shower was big and had plenty of hot water and the bed was European standard. Beautiful view from the restaurant. So no complaints from me, would definitely come here again! Thanks"

"It was okay. Good clean place. "

"True/Facts: Our Room on the second floor does not have a working phone. It looked like a props/toy phone only. Very difficult for someone who is physically challenged with underlying conditions because if you need serv you have to walk down the stairs to go to front lobby. Management was informed but the service request was dismissed as unimportant. NO PETS policy but their own pets (cat/dog) roam around the property, even in their Cafe (Eagle's Nest) Alfresco where renters/transients eat our...

"This is a place for pay sex, no hot water and the room temperature is so cold at night with paper thin blanket. They will bring you a condom and a dick pill to your room."

"Very clean an the lady running it was wounderful "

"I booked this hotel on 8/24 for their Premium room for a family of six. When I got to the hotel, I was told that they dis not receive the information from Expedia and that the Premium room is not available and we were instead given a deluxe room. I don’t know why they call it a deluxe room because there’s nothing luxurious in that room. The room had a musty odor and the bedsheets were damp. The room smelled terrible and I woke up a couple times during the night because I was coughing from the...

"The breakfast was good. The bedsheets were old and the blanket was very thin. The staff were nice and helpful. "