Lounge i lobbyen

Anmeldelser af Muong Thanh Luxury Ha Nam Hotel

4 out of 5
Muong Thanh Luxury Ha Nam Hotel
Northern Area of Hong Phu Bridge, Quang Trung Ward, Phu Ly, Ha Nam

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 8 af i alt 19 anmeldelser" "
Bedømmelse på 8 − Udmærket. 8 af i alt 19 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 19 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 19 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 19 anmeldelser" "

9,0/10

Rengøring

8,4/10

Service og personale

6,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Seoyoung

Overnattede 3 nætter i oktober 2023
Svar fra Nguyen Ich Hieu - General Manager den 31. okt. 2023
Dear Mr. Seoyoung, Thank you very much for the good reviews you give to our Hotel. Wishing you good health, success and happiness. We look forward to welcoming you back to the hotel in the near future. Best regards Nguyen Ich Hieu - General Manager

6/10 Okay

KENICHI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Restaurant is closed for dinner, and only room service is available.
Overnattede 1 nat i april 2023
Svar fra Tran Thi Mai Phuong Deputy General Manager den 12. apr. 2023
Warmest greeting from Muong Thanh Luxury Ha Nam Hotel!Thank you for your feedback. We are also very sorry for the misunderstanding you encountered during your stay at the hotel. Dinner restaurant on the 1st floor and opening time from 6am to 10pm. I understand how frustrating it can be when you can't get the help you need. I will do my best to make sure this doesn't happen again in the future. I apologize for any inconvenience we may have caused.We look forward to welcoming you back to our hotel in the not too distant future.Wish you all the best & have a nice day!

10/10 Fremragende

JUHYUNG

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2022

10/10 Fremragende

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2021
Svar fra Mrs. Nguyễn Thị Thanh Thúy - Reservations clerk den 20. mar. 2021
Warmest greeting from Muong Thanh Luxury Ha Nam Hotel ! It's such a big pleasure for us by reading these beautiful words from you. Your feedback serves us the best improvement in term of maintain the good and giving solutions for the bad to be better day by day. . We look forward to welcoming you back to our hotel in the not too distant future. Wish you all the best & have a nice day,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
服務人員親切,早餐豐富
越南本土的連鎖五星級酒店,房間的陳設較傳統的設計,但符合需求。服務人員態度相當親切值得讚賞,早餐豐富,特別是越是牛肉河粉及咖啡令人回味無窮。整體上來說是這個地區的住宿首選。
Overnattede 1 nat i september 2019
Svar fra Ms Huyen den 17. okt. 2019
Thank you for your feedback. Your contribution will be the driving force for us to improve the quality of service more and more. Wish you have a successful business trip and comfortable days at the Muong Thanh Luxury Ha Nam Hotel Best regards! Nguyen Thu Huyen Sales Excutive

8/10 Udmærket

YEDAE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2019
Svar fra Ms.Thuy den 11. sep. 2019
Dear sir , Thank you for your feedback. We hope to see you again at Muong Thanh Luxury Ha Nam Hotel in the nearest time. Wish you success and happiness. Thank you very much.

8/10 Udmærket

Mishin, 東京

Forretningsrejsende
Synes godt om: Rengøring, service og personale
朝食のハムが臭かったのでスタッフに伝えたがそのままだった。なぜ新しい物を出さないのか?それからパンの種類が減って残念。 でも仕事でまたフーリーに来たら泊まります。
Overnattede 4 nætter i juni 2019
Svar fra Ms Thuy den 21. jun. 2019
Dear Sir, Thank you so much for your comment about our hotel. We will improve our service as much as possible. I hope for the next business trip at Hanam, you can enjoy best at Muong Thanh Ha Nam. We look forward to welcoming you back to our hotel soon . Wish you health and happiness

10/10 Fremragende

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Happy
Great location right in the centre of Phu Ly and with a lovely view of the river which was really pretty at sunset. The room was very clean and modern, with a great shower. The buffet breakfast had lots of choice, with eggs and pho cooked to order. The pool was great. Everyone at the hotel was really kind and friendly, especially Linh and Anh on reception. I would definitely stay here again!
Overnattede 3 nætter i april 2019
Svar fra Ms Thuy den 13. jun. 2019
Dear Sir, Thank you for your great review. We are delightful that you enjoyed your stay with us. We are happy that you appreciate our staff friendliness. We look forward to welcoming you back to our hotel soon Wish you health and happiness

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
商務出差
房間乾淨舒適,早餐豐富選擇多 價格也不會太貴 整體住起來很舒服
Overnattede 1 nat i januar 2019
Svar fra Ms Thuy den 31. jan. 2019
Thank you so much for your comment about our hotel. We will improve our service as much as possible. I hope for the next business trip at Hanam, you can enjoy best at Muong Thanh Ha Nam

8/10 Udmærket

Hyunj jun

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A급 호텔
오성급 호텔 . 아주 좋았습니다. 아침식사는 별로 지만 객실 컨디션 매우 좋음
Overnattede 1 nat i januar 2019
Svar fra Ms Thuy den 31. jan. 2019
Thank you so much for your comment about our hotel. We will improve our service as much as possible. I hope for the next business trip at Hanam, you can enjoy best at Muong Thanh Ha Nam

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2018
Svar fra Ms Thuy den 30. dec. 2018
Thank you for your feedback. Your contribution will be the driving force for us to improve the quality of service more and more.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2018
Svar fra Ms Thuy den 30. dec. 2018
Thank you for your feedback. Your contribution will be the driving force for us to improve the quality of service more and more.

10/10 Fremragende

hyunjung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
좋아요
깨끗하고 조식도 좋고 위치도 좋아요
Overnattede 1 nat i september 2018
Svar fra Ms Thuy den 5. okt. 2018
Thank you for the good comments on our hotel. Have a nice day.

10/10 Fremragende

DAESOO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i september 2018
Svar fra Ms Thuy den 19. sep. 2018
Thank you for your feedback.

10/10 Fremragende

Sung min

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
친절한 직원 청결한객실
Overnattede 1 nat i august 2018
Svar fra Ms Thuy den 29. aug. 2018
Dear Sir, Thank you very much.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
출장지에서 가까운곳이라 선택했습니다 아침도 주고 나쁘지 않습니다
Overnattede 1 nat i marts 2018
Svar fra Ms Thuy den 28. apr. 2018
Thank you for using our hotel service.

8/10 Udmærket

agnes helen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Hotel was clean n good n big. But the service very bad. We had order room service but was delivered wrongly to us.. very bad.
Overnattede 2 nætter i januar 2018
Svar fra Ms Thuy den 28. apr. 2018
Thank you for responding to us. We hope that when you return to our hotel you will be satisfied.

8/10 Udmærket

sedo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
가격대비 아주 훌륭합니다
Overnattede 1 nat i november 2017
We would like to thank you for your comments about our hotel. Hope to see you soon. thank you very much.

6/10 Okay

austin, 홍콩

Synes godt om: Rengøring, service og personale
첫번째 베트남
호텔 조식이 너무 별루엿다. 직원들은 친철햇으나 음료, 커피,야채 등등 너무 무성의해 보여서 먹을수 없엇음
Overnattede 2 nætter i november 2017