Thank you for sharing your feedback with us, Michael. The team at the Red Roof Inn Phoenix North - I-17 at Bell Rd was pleased to know that we earned your 4/5 score. However, you stated that we need to make some updates. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd, Adam. I am sorry that your experience did not meet your expectations. You stated that the rude front desk staff and the discolored shower stall hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best with your stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Dear Steven,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Gregory,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that the staff was very accommodating, your visit was quiet and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Yue,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor you encountered, having no hot water at night and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it's disheartened to hear this was not the impression left with you.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear LaTasha,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We value you as our guest and welcome your 3/5 score. At Red Roof, it's good to know that you made us your choice of stay. However, regarding your comment of the price, in the future, please consider adding a more detailed comment to your survey to let us know what you were satisfied and unsatisfied with. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. Angie, I am happy to hear that you found everything at our hotel to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Angie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Rami, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear LaTasha,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We value you as our guest and welcome your 3/5 score. At Red Roof, it's good to know that you made us your choice of stay. However, regarding your comment of the price, in the future, please consider adding a more detailed comment to your survey to let us know what you were satisfied and unsatisfied with. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you, Annie, for writing to us about your recent stay at our hotel RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. Carrie, I am thrilled to read that you had a great encounter with us and we truly appreciate your comments about our so fun and welcoming front desk staff Adrian. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. I have shared your comments about Adrian with the rest of our team.We appreciate your business, Carrie, and can't wait to see you back at Red Roof soon, where we can continue to offer you a welcoming stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Patrick,Thank you for taking the time to tell us about your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I am happy to hear that you had no problems with the room and was pleased with our nice front desk staff. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for your review, Noel. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I were disappointed to hear that you encountered an unpleasant odor, resulting in your 2/5 score following your stay. Please accept our sincerest apologies for the inconvenience it caused. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services. Thank you for sharing your feedback and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, LaTasha. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I value you as our guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Alexandria. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Florentina, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I are delighted to see your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to tell us about your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. You mentioned that the room key did not work but they opened the door for you, which was great to hear. However, you expressed that you had a less than ideal encounter with the front desk clerk, prompting your 1/5 score. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for expressing your concerns and we wish you all the best in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Hello Stephanie, The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I are delighted to see your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Naquia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Blythe,Your commendations of our efficient service, the comfortability of your room, the scenery and our pet friendly facilities here at our Red Roof Inn Phoenix North I-17 at Bell Road are appreciated. Guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for giving us a 5 out of 5 score on our review, Jose. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guest.We hope you choose to stay with us again here at our Red Roof Inn Phoenix North I-17 At Bell Road.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello David, Thank you for taking the time to complete our guest survey. The staff and I at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with clean rooms and all the comforts of home, so I am disappointed to see that was not achieved for you. We value you as our guest and appreciate your business. We hope that you will have a better stay in your future travels. Sincerely, Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Virginia. The staff and I at the Red Roof Inn Phoenix North - I-17 at Bell Rd appreciate your 3/5 score following your stay. I am happy that our pleasant staff, easy check in and the other highlights pleased you. However, you stated that the smell in the hallways, the broken poolside chairs and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Lidia, Everyone here at the Red Roof Inn Phoenix North - I-17 at Bell Rd was proud to see your 5/5 score. I am happy that you had a very good stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Paul,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with the up keep of the property. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Makiah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the location needing repairs and unclean floors. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Kathleen,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Angie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice and helpful staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Letticia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with tv not working also shampoo and conditioner not being to your liking. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Ruby,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with the tv not working and keys not working. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Carole,Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North I-17 at Bell Road. I am very sorry that your stay was less than satisfactory unpleasant interaction you had with our staff and issues with your reservation. This is nowhere near the standard of service that we uphold for our staff or our hotel. I have escalated your concerns to have them reviewed. Thank you for sharing your concerns and I hope you will have a better experience in your future travel.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Marlene, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Cassi, for telling us about your stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. I am disappointed you had a less than satisfactory experience, prompting your 3/5 score. The situation you described regarding the door that barely closed, the odor you described, the unclean bathroom along with the other concerns mentioned are truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you again for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Joshua,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Phoenix North - I-17 at Bell Rd. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our location being convenient in being in close proximity to places. You indicated that you were unsatisfied with A/C not working and no extra pillows nor blanket. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Joce,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the great staff, clean room and quiet location. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear William, Thank you for taking the time to tell us about your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible mold you described, the lack of cleanliness you highlighted along with the other issues mentioned. I have shared your feedback with upper management to ensure your satisfaction. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Raquel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Dennis,I am pleased to have had you as our guest at our Red Roof Inn Phoenix North I-17 at Bell Road. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Juan,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. We do appreciate you out the missing amenity that impacted your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Oscar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Jeanette, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD regarding the quiet room and comfortable beds. It is to my knowledge that the property has nearby restaurants such as Waffle House and Denny's. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Rohit, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Stacy, Thank you for taking the time to tell us about your experience at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the bedspread you described, the area not being up to your standards along with the other concerns mentioned. our feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Tarig, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD. I, recognize that the absence of the basic amenities can significantly impact a person's experience and we sincerely apologize that yours was impacted as a result of this. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Querida Edy,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Phoenix North - I-17 en Bell Rd. Apreciamos sinceramente sus comentarios y lamentamos mucho que no haya quedado satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el lavabo y el mantenimiento del baño, lo que le dio una puntuación de 2/5. Red Roof se esfuerza por brindar a los huéspedes todas las comodidades del hogar, por lo que me decepciona saber que nos quedamos cortos con usted.Tomaremos en consideración sus comentarios para realizar cambios que mejoren la experiencia de nuestros clientes. Esperamos que elija quedarse con nosotros nuevamente para que podamos tener la oportunidad de brindarle una mejor experiencia.Atentamente,TiannaRed Roof ManagementRediResponse Specialist

Dear Mitchell,Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North - I-17 at Bell Rd. Please accept our sincerest apologies for the lengthy check in process. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Dear Dan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Phoenix North - I-17 at Bell Rd and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Jesus,Thank you for taking the time to tell us about your experience at the Red Roof Inn Phoenix North I-17 At Bell Road. I am sorry that your experience did not meet your expectations, as you indicated that there was an issue with the AC and an odor in your room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist