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Anmeldelser af Premier Inns Tolleson

2.5 out of 5
Premier Inns Tolleson
8399 W Lynwood St., Tolleson, AZ

Anmeldelser

5,6
Bedømmelse på 10 − Fremragende. 385 af i alt 1836 anmeldelser" "
Bedømmelse på 8 − Udmærket. 279 af i alt 1836 anmeldelser" "
Bedømmelse på 6 − Okay. 283 af i alt 1836 anmeldelser" "
Bedømmelse på 4 − Dårligt. 281 af i alt 1836 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 608 af i alt 1836 anmeldelser" "

5,4/10

Rengøring

6,4/10

Service og personale

4,8/10

Faciliteter

5,2/10

Overnatningsstedets tilstand og faciliteter

5,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Ana

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Pude dormir tranquila sin escándalo.lo único que no me gustó es que olía a humo de cigarro
Overnattede 1 nat i maj 2024
Svar fra General Manager den 25. maj 2024
Hola Ana, Lamentamos saber de su experiencia poco satisfactoria y esperamos que acepte nuestras más sinceras disculpas. Estamos comprometidos a brindar un excelente servicio al cliente y compartiremos sus inquietudes con nuestro equipo para ayudarnos a mejorar. Esperamos que puedas darnos una segunda oportunidad pronto.

8/10 Udmærket

Iris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 25. maj 2024
Hi Iris,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 Fremragende

Leydi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Receptionist was very rude.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 23. maj 2024
Hi Leydi,Thank you for the 5-stars! Hope to see you again soon!

2/10 Forfærdeligt

Deborah

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property was nasty, right in the middle of ghetto Town.. We paid for our room and just left... Do not go....
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Hello Deborah, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

6/10 Okay

Kairie

Overnattede 1 nat i april 2024
Svar fra General Manager den 23. maj 2024
Hello Kairie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 Dårligt

Daniel

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The Tv's on some rooms are Ancient...
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Hello Daniel, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 Udmærket

Marcus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice customer service
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Hi Marcus,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 Fremragende

Christopher, Fort Collins

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's appropriate for the price and People were nice to deal with.
Overnattede 7 nætter i maj 2024
Svar fra General Manager den 18. maj 2024
Hi Christopher,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

6/10 Okay

Heidi

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Many transients staying here. Doors slamming all night, people hanging out in the parking lot, noisy. Hardly slept at all. Filthy room with ripped up carpet and the ceiling falling down over the shower. Horrible experience.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 9. maj 2024
Hello Heidi, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 Fremragende

Donna

Rejste med familie
.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 9. maj 2024
Hi Donna,Thank you for the 5-stars! Hope to see you again soon!

10/10 Fremragende

Lizette, Avondale

Synes godt om: Faciliteter
It was good
Overnattede 3 nætter i april 2024
Svar fra General Manager den 7. maj 2024
Hi Lizette,Thank you for the 5-stars! Hope to see you again soon!

10/10 Fremragende

Bertha

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, faciliteter
Good customer service
Overnattede 1 nat i april 2024
Svar fra General Manager den 4. maj 2024
Hi Bertha,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

6/10 Okay

Sammy

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024

6/10 Okay

Sara

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Hello Sara, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

Yurisa

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms smelled like cigar even thought they were non-smoking rooms it was horrendous, the area wasn’t tooo bad but not a lot of things were walking distance.
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Hello Yurisa, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

Ricardo, Scottsdale

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel sumamente olvidado, oscuro y sucio
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Hello Ricardo, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 Okay

brian

Rejste med partner
Synes godt om: Service og personale
Nice and close to desert sky amphitheater $5 Uber to show 1 mile walk back Otherwise - it’s a bed
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Hello Brian, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 Fremragende

Jesus

Synes godt om: Rengøring
Great Great
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Hi Jesus,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 Fremragende

andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cool..cool
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Hi Andrew,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

8/10 Udmærket

marcos

Synes godt om: Faciliteter
Really respectful
Overnattede 1 nat i april 2024
Svar fra General Manager den 28. apr. 2024
Hi Marcos,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

4/10 Dårligt

Cindi

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
I mean good location but sucked on being clean and safe... neighbors loud and car wash area loud...stain on carpet looked like blood, their was no microwave.
Overnattede 7 nætter i april 2024
Svar fra General Manager den 28. apr. 2024
Hello Cindi, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 Udmærket

Catharine

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra General Manager den 26. apr. 2024
Hi Catharine,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2/10 Forfærdeligt

Betty

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Yhe room smell like crack heads smoking. The tv was like a 19inch. The blankets stunk, the shampoo dispenser was dirty. They ahould of removed it if it was not in use. It look old
Overnattede 1 nat i april 2024
Svar fra General Manager den 20. apr. 2024
Hello Betty, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 Dårligt

Vaughn

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The exterior looked like a decent place to stay for the price. Once we walked into the room it had been run down and not taken care of very well. Whoever painted got paint all over the carpet instead of having a decent chair in front of the desk, there was a fold-up chair. The bathroom was missing a bunch of tiles. There was a hole in the wall by the bathtub. The toilet took forever to flush and by the time we were leaving would not flush. The towels and wash rags have long dark hair on them and the bathroom and countertop in the bathroom had hairs on it as well so I had not been cleaned. The comforter on the bed was pretty much thin like tissue paper and there were no other blankets provided.
Overnattede 1 nat i april 2024
Svar fra General Manager den 19. apr. 2024
Hello Vaughn, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

10/10 Fremragende

Claudia

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra General Manager den 19. apr. 2024
Hi Claudia,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 Fremragende

ashleey

Overnattede 1 nat i april 2024
Svar fra General Manager den 7. maj 2024
Hi Ashley,Thank you for the 5-stars! Hope to see you again soon!

10/10 Fremragende

Aika

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Na
Overnattede 1 nat i marts 2024
Svar fra General Manager den 19. apr. 2024
Hi Aika,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

4/10 Dårligt

Teo

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A solid step down from a decrepit motel 6. Door lock didn’t work to get in with card. Toilet loose. No maid service or replacement towels. AC / heat didn’t work. Basically a dump. Swing by Walmart and grab a can of Lysol and some towels before you check in.
Overnattede 4 nætter i april 2024
Svar fra General Manager den 16. apr. 2024
Hello Teo, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

Juan

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I’m always grateful when I stayed in good places, but this was not the case. Nightmare room with carpet and TV over 30 years old, next day get a newest room but with little cockroach on it, as a guest. The place needs some love.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 14. apr. 2024
Hello Juan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

Sergio

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Avia cucarachas en los cuartos, los baños en muy malas condiciones, inseguridad,
Overnattede 1 nat i april 2024
Svar fra General Manager den 14. apr. 2024
Hello Sergio, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 Fremragende

Victor

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. apr. 2024
Hi Victor,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 Fremragende

Claudia

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Fair price , room good
Overnattede 1 nat i april 2024
Svar fra General Manager den 13. apr. 2024
Hi Claudia, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

6/10 Okay

Wycliffe

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra General Manager den 11. apr. 2024
Hello Wycliffe, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

David

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra General Manager den 11. apr. 2024
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

Noel

Rejste med familie
Synes ikke om: Faciliteter
Carpet are too old
Overnattede 1 nat i april 2024
Svar fra General Manager den 9. apr. 2024
Hello Noel, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 Udmærket

Jaime

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Checking in was so easy and fast! Natalia at the front desk was so amazing!! Her customer service and her willingness to help was outstanding, especially after our 5 hour drive! She was killin it up there!! Rooms REALLY need an update! We rented two rooms and both were in really bad shape. Refrigerators didn't work and both had a oders.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 9. apr. 2024
Hello Jaime, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 Okay

Javier

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I booked this hotel room last minute. The only room available was clean and tidy. There was a lot of noise at night around the hotel. but other than that, my stay was good
Overnattede 1 nat i april 2024
Svar fra General Manager den 7. apr. 2024
Hello Javier, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

Thania

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was overpriced for a terrible experience. Upon walking into the room we immediately had to prop open the door because the smoke residue was so strong we had difficulty breathing. Visually, the room was revolting. The carpet was so discolored and covered in stains that we were scared to step on it without shoes. Additional we made the mistake of bringing a black light. The sheer amount of anonymous fluids in the walls, the ceiling, and even inside the fridge was beyond words.
Overnattede 1 nat i april 2024
Svar fra General Manager den 7. apr. 2024
Hello Thania, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

2/10 Forfærdeligt

Pearl

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In prison and a not so nice people woking and they try to get you for money
Overnattede 2 nætter i april 2024
Svar fra General Manager den 7. apr. 2024
Hello Pearl, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 Forfærdeligt

Josh

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Worst neighborhood in Arizona Police came multiple times through the night Hellish experience.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 6. apr. 2024
Hello Josh, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

8/10 Udmærket

German

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All in general was ok
Overnattede 1 nat i marts 2024
Svar fra General Manager den 5. apr. 2024
Hi German,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

4/10 Dårligt

Fernando

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 5. apr. 2024
Hello Fernando, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 Fremragende

linsay

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Love it here!
Overnattede 1 nat i marts 2024
Svar fra General Manager den 5. apr. 2024
Hi Linsay,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

6/10 Okay

Tadashi

Overnattede 5 nætter i marts 2024
Svar fra General Manager den 21. apr. 2024
Hello Tadashi, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 Fremragende

Martha

Overnattede 1 nat i marts 2024
Svar fra General Manager den 5. apr. 2024
Hi Martha,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 Fremragende

Leydi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 31. mar. 2024
Hi Leydi,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

8/10 Udmærket

Corwin

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I enjoyed it cause we were tired and there were dining available walking distance and very comfortable.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 28. mar. 2024
Hi Corwin,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2/10 Forfærdeligt

Adelin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 28. mar. 2024
Hello Adelin, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

2/10 Forfærdeligt

Stephanie

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unorganized, tv didn’t work - Incompetent staff - Got a refund and left! Never again
Overnattede 1 nat i marts 2024
Svar fra General Manager den 28. mar. 2024
Hello Stephanie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

10/10 Fremragende

Antoinette

Synes godt om: Rengøring
Like
Overnattede 1 nat i marts 2024
Svar fra General Manager den 24. mar. 2024
Hi Antoinette,Thank you for the 5-stars! Hope to see you again soon!