Hoteller nær Phipps Conservatory

"After the 3rd party booking app messed up our reservation, the hotel staff were extremely helpful and reassuring. They cleared up the issue and provided further information to ensure we would not be taken advantage of further. Every staff member from bartender to bell hop was courteous and helpful. Every member of staff we encountered were exceptional. The food however, left much to be desired and the cleanliness was fine but not comforting eg. dust and grime in corners, dirty cutlery, and the...

"We needed a place to stay when we had an extended power outage. The room and hotel were so clean, the staff was excellent, and this is a great location. I have recommended this location for anyone needing a place to stay in Oakland, as it’s so convenient for anyone at Pitt or UPMC. The food was great as well!"

"Everything was perfect. Comfortable bed with plenty of pillows and extra bedcovers. The room was spacious. Great amount of towels. I truly enjoyed my stay. Nice and quiet! There was also a kitchenette. Well planned!"

"The room is in desperate need of a remodel. The bedspread was in poor shape, the linens were threadbare. The furniture was beat up. Would not stay there again."

"All the staff members were extremely friendly and helpful! It was in walking distance to delicious restaurants! The breakfast was homemade and took allergies into account! Couldn’t ask for a better stay!"

"We enjoyed our stay and the staff waa exceptionally nice"

"It was a little loud in the early morning. It sounded like a workout class was going in downstairs with booming bass. Other than that the place was wonderful."

"Responsive hosts"

"It was perfect!"

"They have pets and they don't clean well behind them after people leave no microwave in the room"

"good!"

"The staff was very kind and the place was clean."

"all godd"

"The property managers were responsive and very helpful during my stay. Thank you for accommodating my family and I "

"The bedrooms could use some furniture or shelves for clothing and some lamps or soft lights at night Also no real table for a family meal Great space, convenient and the parking is helpful and reasonably priced Loved the bathrooms Good place to stay"

"I have stayed in many hotels in PGH. This was amazing and within walking distance of a bus that goes straight to the Ott campus and beyond. I loved its quirkiness! If you are young it has a nice bar. And even though it does not have a restaurant or serve more than coffee, they have tables for guests to bring their food and eat. Thoughtful!"

"We loved this place! There were a few small physical issues: towel bars not secured (fell off when reaching for the towel); loud squeak in the shower door. No decaf coffee offered (but the Yemeni coffee shop 2 blocks away was AWESOME). Communication did not work well: the WiFi info was buried in one message before we arrived and was nowhere to be found in the room/building, so we worked from our phone hotspots (which didn't work well at all in this space). My messages (about parking and about...