Hoteller nær Phillips Farms of Cary

"They advertise shuttle service from the airport to the hotel. That was the main reason why I picked the hotel. When I arrived at the airport, I called the hotel and was informed that they didn’t have a driver available that evening!!!! "

"The staff was so very kind and helpful. The young lady who checked me in was very efficient and friendly. She made me feel at home. The room was clean, the shower was excellent and the bed comfortable."

"Helpful staff"

"Staff were good. Place is old and run down and has an odor. Our AC wasn’t working and despite calling the front desk, no one checked it. I also didn’t like that I had to give AND sign a $100 incidental at check in. I know most hotels ask for an incidental card for the file, but I haven’t had to actually sign for it before. No outlets by the bed - couldn’t plug my cpap in."

"The staff was not helpful at all. When I called to ask about a charge I was rudely cut off before I could even ask my question. I asked for the manager and the lady replied she was the night manager. Then continued to cut me off. I would hope being in the customer service industry Holiday Inn would respond with better service. Not impressed and ended up being hung up on."

"Great clean property great access to the airport"

"Posto molto tranquillo nonostante la vicinanza ad un aeroporto, ci sono due ristoranti a pochi metri molto carini e disponibili"

"We had a pleasant stay. The room was clean and comfortable, the front desk staff were friendly and helpful, and the location was very convenient."

"Rooms were clean. A little dated. Thought we had asked for walking shower but needed to step in tub. Except for reception when we checked everyone was good. She was more interested in her fellow staff than seeing that I knew what to do"

"Uno de los peores hoteles que me e quedado fuga de agua en el baño huele mal todo el hotel y la recepcionista de la mañana tenia cabello curly era de muy mala actitud muy despota al hablar si no quieren trabajar ahi no lo hagas y den mejor servicio al cliente No me volveria a quedar ahi muy mala experiencia si pudiera poner menos de una eatrrlla lo haria"

"Good"

"Room was clean but the south-facing windows were covered to with some kind of shade cloth on the outside , which looked terrible and prevented guests to look out of the window. This made me feel somewhat claustrophobic , especially since I just came from a hotel in Richmond that had no window at all. The complimentary breakfast was great , excellent choices , and great service and clean-up The complimentary shuttle was prompt and service excellent ."

"Our room had not been thoroughly cleaned."

"The room was clean. Staff were friendly."

"The breakfast was good. The staff were friendly. The accommodation and the hotel was clean."

"My stay was quiet overall, and the pleasantness of the staff helped make the visit okay, which I truly appreciated. However, there were a few areas that could use more attention. The room did not feel as clean as expected, with crumbs in the corners and under the chair, and the tub had small black flecks in it. I also had some maintenance concerns, including an outlet that would not hold my charger properly, a door lock that made it difficult to close the door when leaving, and a room key that...

"Pleasantly surprised at how nice it was. Pretty good value too"