2/10 Forfærdeligt
Valerie
Rejste med familie
26. mar. 2026
Synes ikke om: Rengøring
The experience was not Hilton's best. My family and I were welcomed in a older accommodation. The toilet seat in the 1st bathroom was very shaky and needed to be replaced. The room needed to be renovated. The 2nd bathroom's toilet was clogged and needed a plunger. When we called the front desk, the phone continued to ring out. After trying to get in touch with the hotel, the front desk finally answered and told us that maintenance had left for the day, and we needed to come and get the plunger.
Breakfast was from 6:30 -9:30 a.m. At breakfast the next morning, we arrived at 8:30 a.m. The breakfast committee ran out of certain items and were not replenishing the items for all of the guests in the hotel to enjoy. The food was not up to par because they did not have food warmers in the breakfast area to keep them warm. I have never been to any Hilton Hotel that did not have warmers/or sternos to keep food warm as guests come through for the 3 - 4 hour breakfast period. The next day at breakfast, they ran out of items and never replenished them for the guests. The food was nasty, soggy, overly greasy, etc. There was a spill in the breafast area and thecwater was on the floor entirely too long. This hotel is in need of more staff to help them run things smoothly. One of the breakfast staff members also had all of her "big hair" out around the food without a hair net on, and the next day at breakfast, she had on a scarf as if she was going to bed. This is not "professional" on any
Valerie
Overnattede 2 nætter i marts 2026
