10/10
From the time the Valet opened my door when my family arrived until the time the Valet closed my door when we left, I was incredibly impressed about the “customer experience”?that was evident by everyone on the staff we met. From “Z” who greeted us at the front desk to Raavi, who served us one of the best pizzas I’ve eaten, to Armoni, who showed us around and made sure our room had everything we needed. We were there to take our son to CHOP, but because of the staff’s amazing focus and the fantastic amenities, my wife. My son and quickly I forgot why we had to be there and started dreaming of how we can bring our whole family back to the Fitler Club for a visit to Philly. Thank you to Jacob Smith for fostering and promoting a culture that truly has the customers experience in mind.
David
Overnattede 1 nat i juli 2025