Hoteller med pool i Pewsey

"I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would...

"Great hotel with fantastic food and spa facilities"

"Excellent facilities including spa, pool and golf course with good dining and excellent buffet breakfast. Very attentive and helpful staff. Easy access to London with fast trains and also to M4. A good choice of central and quiet location to visit central southern England ( Oxford, Winchester, Salisbury,"

"Gorgeous decor. Room had no full length mirror, no hairdryer. Staff was lovely. Breakfast could have had made-to-order items."

"Overall we liked our stay. The bed was comfortable, and we loved the pool and the grounds. We had booked a dog friendly room. When we arrived to our room, there were both dog hair and human hair in the bathtub. After cleaning the next morning it was still there. We had the dog bed removed from our room, because it was really dirty with so much dog hair from previous dogs. Not what we would expect from a 4 star hotel. We spent one of our days at the pool. The weather was amazing, so there were a...

"We stayed in the tower suite which was overall lovely room. For that price, I would appreciate if the amenities are a bit nicer. The quality of the shamoo/conditioner was not very good in my opinion. I found the pillows were useless, too airly and too soft, feels like no substance in them. My neck was in terrible pain when I woke up. The pool was nice but I think it would be good to have a booking system. At some point, too many people came and there were not enough room for everyone. The...

"Receptionisten var så sød og fik hele familien i godt humør. Værelserne var rigtig fine og poolen rigtig god. Som er stop på vej et sted hen er hotellet tilpas, men beliggenheden kalder ikke på et længere ophold"

"Kedeligt og dyrt standardhotel med langsommeligt og knapt så hjælpsomt personale."