My stay was fine. The best thing about the hotel is the location and proximity to everything in downtown Petaluma.
Customer service from hotel staff was lacking friendliness, but was adequate.
Worst thing about the hotel was the noise level. Thin walls - I could very clearly hear a couple, coupling (if you know what I mean) and I could hear EV-RY-THING from the street. The hotel leaves ear plugs on the night stand...so they know full well that sound is an issue.
Also, the lighting in the bathroom SUCKS SO BAD!! WOW!!! As I woman who wears makeup, I didn't realize how important lighting is until I experienced it being that terrible.
I liked the bar in the hotel... I had a great cocktail... although it seems like the bartenders are "faking it until they make it" at being mixologists rather than *actually* being mixologists. (I'll admit I'm biased after being a bartender myslef for 10 years.)
The "bakery" attached to the hotel is VERY mid. All baked goods are made off-site and brought in... the two things I purchased could have been made 2-3 days prior for all I could tell. Cold, not fresh, and not very good. It's better than nothing, though!
I perused the cheese shop, but I didn't care for the attendant (apparently she makes the wine there?) and as someone who was there solo, it's not the person/environment I wanted to spend time and money with/in.
If I ever go back I would love to eat at the attached hed restaurant. It smelled divine!