Udendørsområde

Anmeldelser af Home2 Suites by Hilton Petaluma

3 out of 5
Home2 Suites by Hilton Petaluma
1205 REDWOOD WAY, Petaluma, CA

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 152 af i alt 204 anmeldelser" "
Bedømmelse på 8 − Udmærket. 34 af i alt 204 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 204 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 204 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 204 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,6/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Amrit

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 18. maj 2024
Thank you for the great rating, Amrit!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Home2 Suites by Hilton Petaluma! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean lobby. Breakfast was vey good for an extended continental breakfast. Staff was on it when I asked for additional towels and pillows. BBQ’s seemed clean. Would stay here again if returning to the area. Beds were comfortable and sheets and pillows were great
Overnattede 1 nat i april 2024
Svar fra Customer Service den 7. maj 2024
Mark, it's delightful to hear you enjoyed your stay at Home2 Suites by Hilton Petaluma. We're glad that our extended continental breakfast met your expectations and that our team members were prompt in assisting with your requests for extra towels and pillows. Your compliments about our clean BBQ area, comfortable beds, and high-quality bedding and pillows are greatly appreciated. Your willingness to return is the best compliment we can hope for! We look forward to your next visit.

10/10 Fremragende

Jeremiah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very new looking property convenient to 101, shopping, dining. It was very clean and modern. Would highly recommend staying.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 7. maj 2024
Jeremiah, thank you for your thoughtful feedback. We're thrilled that you enjoyed the accessible location and modern ambiance of Home2 Suites by Hilton Petaluma! We appreciate your strong recommendation and can't wait to serve you again in the future.

10/10 Fremragende

Michele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a wonderful stay, Thank you
Overnattede 1 nat i april 2024
Svar fra Customer Service den 3. maj 2024
Michele, it's delightful to hear that you had a wonderful stay at Home2 Suites by Hilton Petaluma. Our primary aim is to provide our guests with an unforgettable experience, and we're thrilled to learn that this was true for you. Thank you for your generous words, and we hope to welcome you back soon.

8/10 Udmærket

Thomas

...
Overnattede 1 nat i april 2024
Svar fra Customer Service den 29. apr. 2024
We appreciate your lovely rating, Thomas!The satisfaction of our guests is important to us so we can't wait to see you back again at Home2 Suites by Hilton Petaluma soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i april 2024
Svar fra Customer Service den 28. apr. 2024
Thank you for the excellent rating, Ronald!Our goal is to go above and beyond to ensure our guests have a memorable experience at Home2 Suites by Hilton Petaluma! We look forward to hosting you again soon.

10/10 Fremragende

Roderick, Carpinteria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice interior
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 24. apr. 2024
Roderick, it's splendid to know that you appreciated the interior design of Home2 Suites by Hilton Petaluma. We've put a great deal of thought into creating warm and inviting spaces for our guests. Your positive feedback is greatly valued. We're thrilled to welcome you back in the future.

10/10 Fremragende

Clarisse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Service den 23. apr. 2024
Clarisse, thank you for your rating. We're thrilled to hear that your experience at Home2 Suites by Hilton Petaluma was outstanding. Our team is always here to ensure your stay is comfortable and enjoyable. We look forward to hosting you again in the future.

10/10 Fremragende

Carrie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Calvin at check-in was friendly & provided options as to what floor I preferred. Easy & fast check-in.
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 17. apr. 2024
Carrie, we're glad to hear that you appreciated Calvin's welcoming demeanor and efficient check-in process at Home2 Suites by Hilton Petaluma. Our team members aim to provide a seamless experience for guests, and it's encouraging to hear that they're succeeding. We look forward to hosting you again soon.

10/10 Fremragende

Seiko

Overnattede 1 nat i april 2024
Svar fra Customer Service den 28. apr. 2024
Thanks for the amazing rating, Seiko!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Home2 Suites by Hilton Petaluma!

10/10 Fremragende

Susan, South San Francisco

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a nice place. refrigerator! Microwave! Utensils! I didn’t need any of these this time, but would stay here again, knowing how nice it is. thank you.
Overnattede 1 nat i april 2024
Svar fra Customer Service den 8. apr. 2024
Susan, we're thrilled to hear your enjoyable experience at Home2 Suites by Hilton Petaluma. Delighted that our room amenities added convenience to your stay. We're looking forward to welcoming you back in the future. Thank you for your review.

10/10 Fremragende

christine, nevada city

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
my daughter and 2 teenage grand kids had a very comfortable stay with just enough beds that were also very comfortable. the breakfast was done well and had something that worked for each of us to start the day!
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 5. apr. 2024
Christine, it's wonderful to hear that you and your family found the stay at Home2 Suites by Hilton Petaluma comfortable. We're delighted to know that you found our breakfast options to cater to everyone's preference in your family. We value your feedback and look forward to your next visit. Safe travels to you and your family!

10/10 Fremragende

Jill

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is clean, conveniently located to rohnert park where we usually visit. The breakfast are decent. thanks
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 4. apr. 2024
Jill, it's wonderful to hear that you appreciated the cleanliness, the convenient location and the breakfast offerings at Home2 Suites by Hilton Petaluma. We strive to make our guests' stay as comfortable as possible and value your feedback greatly. Thank you!

4/10 Dårligt

Shuji

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 4. apr. 2024
Shuji, it's disappointing to hear your experience at our hotel did not meet expectations. We aim to provide outstanding service and are always looking for ways to improve. We hope you'll offer us another chance to serve you better in the future.

10/10 Fremragende

Mohammad

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
My latest stay was the third at this location and my experience was positive all three times.
Overnattede 10 nætter i marts 2024
Svar fra Customer Service den 3. apr. 2024
Mohammad, it's heartening to learn that your repeated visits to Home2 Suites by Hilton Petaluma have consistently been enjoyable. We're pleased to have remained your preferred choice and we're looking forward to hosting you for a fourth pleasant stay.

10/10 Fremragende

Machelle

Overnattede 1 nat i marts 2024
Svar fra Customer Service den 21. apr. 2024
Machelle, it's great to see such a high rating for Home2 Suites by Hilton Petaluma. We appreciate you taking the time to rate us and we hope to welcome you back in the future. Best wishes.

10/10 Fremragende

sangeeta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely spacious rooms!
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 30. mar. 2024
Sangeeta, it's delightful to hear that you appreciated the roomy accommodations at Home2 Suites by Hilton Petaluma. We're thrilled your stay was enjoyable and hope to have you with us again soon.

10/10 Fremragende

Matthew

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay. Check out Lagunitas which is within walking distance.
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 26. mar. 2024
Matthew, it's wonderful to learn that you enjoyed your stay at Home2 Suites by Hilton Petaluma. We're thrilled that you found our location convenient and were able to appreciate nearby attractions such as Lagunitas. We hope to have the pleasure of welcoming you back in the near future.

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 26. mar. 2024
Steve, it's great to see you had a perfect stay at Home2 Suites by Hilton Petaluma. We thank you for your high rating and hope to see you again soon for another excellent experience.

8/10 Udmærket

Khristin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would stay here again
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 25. mar. 2024
Khristin, your words are truly rewarding and it's wonderful to know you'd consider staying at Home2 Suites by Hilton Petaluma again. We're excited to welcome you back in the future. Thank you for your support.

10/10 Fremragende

Katie

Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 12. apr. 2024
Katie, thank you for your top rating of Home2 Suites by Hilton Petaluma. We're delighted you had a fantastic stay with us. We strive to provide an excellent guest experience, and it seems we've met that mark with you. Looking forward to welcoming you back the next time your travels bring you our way!

10/10 Fremragende

Angie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Customer Service den 22. mar. 2024
Thank you for the fantastic rating, Angie!We strive to make all of our guests feel welcome and relaxed during their time at Home2 Suites by Hilton Petaluma! We can't wait to see you again soon.

8/10 Udmærket

Lynn

Nice space in room. We stayed 5 nights. We were able to prepare some meals in the room with the partial kitchen. It was nice not to eat in restaurants every night. Staff friendly. Only issue is the hotel has an ant problem. They did move us to a different room but there were still some in that room.
Overnattede 5 nætter i marts 2024
Svar fra Customer Service den 13. mar. 2024
Lynn, it warms our hearts to know you found the room at Home2 Suites by Hilton Petaluma spacious and the partial kitchen convenient for your meal preparations. We are glad you appreciated the friendliness of our team members. We take your observation about the pesky little critters with the utmost seriousness and assure you that proactive measures are in place. Thank you for letting us know. We would be happy to accommodate you again in the future for another comfortable stay.

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel, clean rooms, staff was very friendly
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 12. mar. 2024
Andrew, we are delighted to read your compliments for Home2 Suites by Hilton Petaluma. Our team members take pride in maintaining clean accommodations and offering friendly service. We look forward to welcoming you back for another great experience.

10/10 Fremragende

Christina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in, quiet room, clean space and nice staff.
Overnattede 2 nætter i marts 2024
Svar fra Customer Service den 12. mar. 2024
Christina, it's wonderful to hear that you enjoyed your stay at Home2 Suites by Hilton Petaluma. We're delighted that our swift check-in, clean rooms and courteous team members made your visit special. We're looking forward to welcoming you back in the near future.

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great breakfast
Overnattede 7 nætter i februar 2024
Svar fra Customer Service den 8. mar. 2024
Ronald, it's wonderful to hear you enjoyed the breakfast at Home2 Suites by Hilton Petaluma as we take pride in offering a delicious start to your day. Thank you for sharing your experience. We look forward to your return.

10/10 Fremragende

Linda

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful Stay.
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 1. mar. 2024
Thanks for the outstanding rating, Linda!We're delighted your time at Home2 Suites by Hilton Petaluma was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Could have been great
Easy check in. Kind people. Sadly, the pool was a huge disappointment and ine of the reasons we chose this hotel. No towels the first night. The second morning, the pool opns at 730am and it was ckear no one looked at the pool befire it opened. Used band aids, garbage, old towels. And no one was aware. We brought it to their attention and asked that they make it right with us. We never heard from them again. Brand new hotel and we couldnt fully enjoy it. $200? Not worth that kind of oversight and lack of concern for our satisfaction.
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
We appreciate your feedback. It's good to hear that you found the check-in process simple and our team welcoming. Nevertheless, we are disheartened to hear about the swimming pool situation. We value guest enjoyment and satisfaction above all, so it's important for us to note the areas you felt that need improvement. Assuring you of the necessary attention to these matters, including better maintenance and communication, is our commitment. Thank you for bringing this to our attention. We hope you'll give us another chance to make a better impression in the future.

10/10 Fremragende

Wendy

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Wendy, we're thrilled to hear that your stay at Home2 Suites by Hilton Petaluma exceeded your expectations. Our team members strive to create a memorable experience for all of our guests and we're glad to note we hit the mark with you. We hope to host you again whenever your travels bring you back to Petaluma.

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Short trip
This is our second time staying at a Home2Suites by Hilton and we really love the way that they make it feel like a home away from home. The rooms are comfortable and they offer a decent selection for the complimentary breakfast. Overall, the family has been pretty impressed with Hilton and may even prefer it more than the other hotel chains.
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Lisa, we're delighted to hear that Home2 Suites by Hilton Petaluma continues to impress you! It is our aim to create a homely and comfortable atmosphere and it seems we've done just that. We're pleased that you and your family enjoy the variety of our complimentary breakfast. We are grateful for your preference and look forward to welcoming you again.

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 1. mar. 2024
Thank you for the fantastic rating, Christina!It's outstanding you had such a wonderful experience at Home2 Suites by Hilton Petaluma. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Fremragende

Philip

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, convenient, close to downtown.
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Philip, it's great to hear you found the location of Home2 Suites by Hilton Petaluma to be handy and the accommodations spotless. We appreciate your high praise and hope to have the opportunity to serve you again in the future. Safe travels!

10/10 Fremragende

Noelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and comfy
Great stay, comfy bed, get customer service. Breakfast wasn't anything special.
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Noelle, thank you for your positive remarks about your stay at Home2 Suites by Hilton Petaluma. We're glad to hear that you appreciated our comfortable beds and excellent customer service. As for the breakfast, we strive to cater to a variety of tastes and appreciate your input. We hope to see you again soon.

10/10 Fremragende

Logan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Logan, thank you for choosing Home2 Suites by Hilton Petaluma and for sharing your experience. We're thrilled to hear you had a remarkable stay and we eagerly look forward to hosting you again in the future. Safe travels.

6/10 Okay

Brian

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 2. mar. 2024
Brian, thank you for taking the time to rate your recent stay with us. We notice it was a neutral rating, indicating that there might be areas where we can improve. We appreciate your feedback as it allows us to enhance our guest experience. Thank you once again.

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice clean hotel!
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Melissa, it's wonderful to know that you found Home2 Suites by Hilton Petaluma appealing and well-maintained! We look forward to serving your accommodation needs in the future. Thanks for your feedback!

10/10 Fremragende

Jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Thanks for the perfect rating, Jeremy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Home2 Suites by Hilton Petaluma.

8/10 Udmærket

Erica

Synes godt om: Rengøring
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 1. mar. 2024
Thanks for the 4/5 rating, Erica!We're thrilled you enjoyed your time at Home2 Suites by Hilton Petaluma so much! We look forward to sharing an even better experience with you soon.

10/10 Fremragende

Harmony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very new and updated nice stay for the price!
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 1. mar. 2024
Harmony, it's fantastic to hear you appreciated your visit at Home2 Suites by Hilton Petaluma. We're thrilled you found value in our updated facilities. We eagerly anticipate your return for another enjoyable experience.

10/10 Fremragende

Carole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024

2/10 Forfærdeligt

Chuy

Overnattede 1 nat i januar 2024
Svar fra Customer Service den 21. mar. 2024
Chuy, it's disheartening to learn that your stay didn't meet your expectations. We would appreciate any specific feedback which could help us understand and address your concerns better. We strive to continuously improve our guest experience and hope for another opportunity to serve you better in the future.

10/10 Fremragende

Maherah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I choose this hotel because I've stayed at a Home2 before and liked it. This location was nice as well but I was surprised that there was no water in the room. I think a basic necessity like water should be provided instead of needing to be purchased in the lobby.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are very large and clean. Breakfast every morning included was a plus!
Overnattede 5 nætter i januar 2024

2/10 Forfærdeligt

William

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Lucy

8/10 Udmærket

Salvador

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Erica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

4/10 Dårligt

Jeff

Overnattede 1 nat i januar 2024
Svar fra Customer Service den 1. mar. 2024
We appreciate the feedback, Jeff.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Fremragende

Mandy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was spotless . The rooms were spacious. The breakfast was amazing with a clean spacious doing room . The staff were courteous and very helpful. Lasy breakfast was super helpful and kept everything full and clean
Overnattede 1 nat i januar 2024

8/10 Udmærket

Erica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024