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Anmeldelser af Hampton Inn Petaluma, CA

2.5 out of 5
Hampton Inn Petaluma, CA
450 Jefferson Street, Petaluma, CA

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 440 af i alt 616 anmeldelser" "
Bedømmelse på 8 − Udmærket. 123 af i alt 616 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 616 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 616 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 616 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was helpful and friendly, room was clean and comfortable!
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear David,Thank you for sharing your comments with us. We are happy to hear that you appreciated our friendly and helpful staff members and clean accommodations. It was a pleasure serving you, and we hope to see you again soon!

10/10 Fremragende

chris

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel looked newly updated and was clean
Overnattede 2 nætter i april 2024
Svar fra General Manager den 9. maj 2024
Dear Chris,Thank you for choosing Hampton Inn Petaluma. We take great pride in maintaining a modern and welcoming environment for our guests. Your kind words are appreciated, and we look forward to the opportunity to host you again.

10/10 Fremragende

stephanie

Overnattede 1 nat i april 2024

10/10 Fremragende

stephanie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Denis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very unique property that was a twine factory renovated into a hotel in recent years. Had everything that we needed and more for a fair price.
Overnattede 3 nætter i april 2024
Svar fra General Manager den 6. maj 2024
Dear Denis,It was a pleasure hosting you at Hampton Inn Petaluma! We're glad our unique history and affordable rates impressed you. Please come see us again during your next trip.

10/10 Fremragende

Olga

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, modern and well kept property.
Overnattede 1 nat i april 2024
Svar fra Aiona den 29. apr. 2024
Thank you for your wonderful review! We welcome you back, anytime you would like to return to Hampton Inn Petaluma!

8/10 Udmærket

Chris

Overnattede 1 nat i april 2024

10/10 Fremragende

Dana, Stillwater

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Aiona den 29. apr. 2024
Thank you for your wonderful review! We welcome you back, anytime you would like to return to Hampton Inn Petaluma!

8/10 Udmærket

Mona

Overnattede 2 nætter i marts 2024
Svar fra Aiona den 29. apr. 2024
Thank you for responding to our Survey. We welcome you back, anytime you would like to return to Hampton Inn Petaluma! Give us a chance to to wow you into a 5 out of 5!

10/10 Fremragende

Shad, Payson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The historic building that was renovated for this hotel was done very well. Very clean and modern without taking away the history of the area.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 4. apr. 2024
Dear Shad,Thanks for choosing Hampton Inn Petaluma! We hope you slept comfortably in our clean accommodations. Your review is appreciated, and we hope to see you again.

10/10 Fremragende

Roberto

Overnattede 1 nat i marts 2024
Svar fra Aiona den 29. apr. 2024
Thank you for your wonderful review! We welcome you back, anytime you would like to return to Hampton Inn Petaluma!

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this Hampton Inn which was in a restored vintage factory. Lovely old brick contrasted with completely modern amenities. sparkling! Staff very friendly and helpful!! Loved it!
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 28. mar. 2024
Dear Kelly,Thank you so much for taking the time to leave feedback regarding your recent stay at Hampton Inn Petaluma. We're so happy to hear you enjoyed all that our lovely property has to offer and that our staff could assist you accordingly. It was a pleasure hosting you, and we hope you'll visit us again in the future!

2/10 Forfærdeligt

Michelle

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Killed three bed bugs and got more than 10 bites
Svar fra General Manager den 25. mar. 2024
Dear Michelle,Thank you for taking the time to share your constructive feedback. We apologize for all of the difficulties you experienced at our hotel. Our team encourages our guests to notify us of any issues they encounter so we can find a solution for them. We will immediately bring this to our pest control specialist as we receive regular services to ensure a pest-free environment. Thank you for notifying us, and please consider returning in the future for a better visit.

10/10 Fremragende

Julie

Synes godt om: Faciliteter
Always a very nice place to stay.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 12. mar. 2024
Dear Julie,It was a pleasure hosting you at Hampton Inn Petaluma! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.

10/10 Fremragende

Leila

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are clean and well equipped. Staff is friendly and knowledgeable. Extra treat was to discover the building used to be a silk spinning factory! We would stay here again
Overnattede 1 nat i marts 2024
Svar fra General Manager den 12. mar. 2024
Dear Leila,It's wonderful to hear that your rooms' cleanliness and our team's friendliness and knowledge contributed positively to your experience. Discovering the building's unique history as a silk-spinning factory must have been an interesting surprise! We're glad you enjoyed your stay at Hampton Inn Petaluma and look forward to welcoming you back.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Aiona den 29. apr. 2024
Thank you for your wonderful review! We welcome you back, anytime your would like to return to Hampton Inn Petaluma!

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Aiona den 29. apr. 2024
Thank you so much for the great review! Please come back again!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 18. feb. 2024
Dear Paul,Thank you for being our guest and for sharing your lovely, five-star review. We are delighted you were impressed and look forward to welcoming you back to Hampton Inn Petaluma again someday.

10/10 Fremragende

Brian

Synes godt om: Overnatningsstedets tilstand og faciliteter
Nicely restored historic building. New, large nice rooms in mostly residential area.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 18. feb. 2024
Dear Brian,Thank you for choosing Hampton Inn Petaluma! We're glad our updated property impressed you, and we look forward to hosting you again the next time you're in the area.

10/10 Fremragende

Audrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I literally drove in and went to sleep and woke up and left. But everyone was great and very accommodating.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 18. feb. 2024
Dear Audrey,Thank you for sharing your experience with us. We're glad you found our team to be welcoming and accommodating. Should you return, we hope to provide you with another seamless stay at Hampton Inn Petaluma.

10/10 Fremragende

Robert

Overnattede 1 nat i februar 2024
Svar fra Aiona den 29. apr. 2024
Thank you for your wonderful review! We welcome you back, anytime you would like to return to Hampton Inn Petaluma!

10/10 Fremragende

Alena, Bodega Bay

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you to the exceptional staff!
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 11. feb. 2024
Dear Alena,Our amazing staff works hard to ensure all our guests feel welcome, and we're glad you appreciated their efforts. If your travels bring you back to the area, please come see us again at Hampton Inn Petaluma!

10/10 Fremragende

Angel

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very cute little outdoor area! Cant wait to visit in the summer when its warmer. Staff was amazing! Really appreciated them letting us check in a little early and being so friendly. Pillows and bed were sublime! Super comfy and cozy.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 1. feb. 2024
Dear Angel,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team, comfortable accommodations, and lovely common areas hit the mark for you. Thank you for your kind review, and we look forward to your return!

10/10 Fremragende

Carissa, Petaluma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very clean and spacious. The breakfast the next morning was a great start to the day.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear Carissa,Thank you for allowing Hampton Inn Petaluma to host your recent stay. We're thrilled to hear you had a positive experience and that you appreciated our clean and spacious accommodations, as well as the opportunity to try our delicious breakfast selection. We're grateful for your kind comments, and we hope to have the pleasure of your company again soon.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Petaluma stay
Love that this hotel used to be a silk factory . The old brick building with high ceilings and newly renovated rooms made this stay enjoyable . Also walking distance to downtown Petaluma is a plus. Cool town !
Overnattede 1 nat i januar 2024
Svar fra General Manager den 30. jan. 2024
It was truly a pleasure to welcome you to Hampton Inn Petaluma during your recent overnight stay. We're thrilled to hear you had an enjoyable experience and that you appreciated the interesting history of our building and renovated accommodations, as well as our convenient location, which is ideal for exploring the town. Thank you so much for sharing your positive review, and we hope to have the opportunity to host your next visit to the area.

10/10 Fremragende

Ilene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, nicely appointed rooms, friendly staff, quiet area, easy parking and for a good price. Good amenities like on site bar and clean gym with a variety of options.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear Ilene,It was a pleasure hosting you at Hampton Inn Petaluma! We're glad our clean, quiet accommodations impressed you and that you felt welcome while you were here. Thank you for sharing how much you appreciated the gym and onsite bar. The next time you're looking for affordable, convenient accommodations in the area, please come see us again.

10/10 Fremragende

michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great staff and wonderful town.
Friendly staff and clean safe environment. A smile always greeted us.
Overnattede 10 nætter i januar 2024
Svar fra General Manager den 28. jan. 2024
Dear Michael,Thank you for your kind words! We're delighted to hear that our friendly staff and clean, safe environment made your stay at Hampton Inn Petaluma enjoyable. Your satisfaction is our priority, and we can't wait to welcome you back with more smiles in the future.

8/10 Udmærket

PAUL

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are always super friendly.
Overnattede 1 nat i januar 2024
Svar fra General Manager den 28. jan. 2024
Dear Paul,We appreciate your kind words regarding the service of our hardworking team. Thanks for staying with us at Hampton Inn Petaluma!

10/10 Fremragende

Dave

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Room was very nice, nicely appointed, and clean
Overnattede 1 nat i januar 2024
Svar fra General Manager den 23. jan. 2024
Dear Dave,We were happy to provide you with clean, comfortable accommodations, and we're glad you enjoyed your visit. The next time you're in the area, please come see us again at Hampton Inn Petaluma!

10/10 Fremragende

Amanda

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were in for a family event in Petaluma and this was perfect.
Overnattede 4 nætter i januar 2024
Svar fra General Manager den 18. jan. 2024
Dear Amanda,Thank you for choosing to stay at Hampton Inn Petaluma! We hope you enjoyed your family gathering, and it's great that our property was the ideal place to stay while you attended. Your outstanding review is much appreciated, and we hope you'll return!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Jane

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Sleek and comfortable
This converted factory combines the best of its heritage with a sleek modern vibe. Love the "light saber" lighting in the hallways. Comfortable beds, quiet rooms. Great breakfast with an assortment of hot foods. Check out the display of relics from the building's textile-production days!
Overnattede 1 nat i december 2023
Svar fra General Manager den 10. jan. 2024
Dear Jane,Thank you so much for your wonderful feedback on your stay at Hampton Inn Petaluma! It was fantastic to hear that you found everything to be comfortable and quiet. It was amazing to hear that you also found the breakfast that our team cooked to be delicious as well! We are looking forward to your next trip to Petaluma and your next stay with us!

10/10 Fremragende

Ruby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful stay
They did a really nice job switching to a hotel from the old silk factory, everyone was super nice and helpful, the bed was super comfy and the amenities are great, two thumbs up!
Overnattede 4 nætter i december 2023
Svar fra General Manager den 10. jan. 2024
Dear Ruby,Thank you for the outstanding review of your recent stay at Hampton Inn Petaluma. We're glad you had a wonderful time with us and enjoyed our lovely facility, which is the restored 1892 Petaluma Silk Mill. We are delighted you appreciated our amenities, comfortable beds, and helpful staff. It would be our pleasure to host you again in Petaluma, so come back soon.

6/10 Okay

Brett

Overnattede 2 nætter i december 2023

6/10 Okay

GARRY

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i december 2023

10/10 Fremragende

Daris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Diana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was wonderful--clean, comfortable convenient. Our family came for a mini-vacation and we were so happy with our choice to stay at this charming Hampton--all the usual amenities of the standard roadside chain put in a remodeled old silk factory with style. Our family enjoyed in the spacious dining area, comfy beds, great baths/showers, and overall decor and ambience.
Overnattede 2 nætter i december 2023

8/10 Udmærket

Tammy

Synes godt om: Rengøring, service og personale
Nice place to stay
Very nice stay overall. The air/heat was difficult to figure out. Very noisy pipes from neighboring bathroom. Could use another chair for seating but overall pretty good stay. The staff was amazing and pretty decent breakfast. Definitely would stay there again.
Overnattede 3 nætter i december 2023

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great place to stay in Petaluma
Very helpful staff. Coffee and hot chocolate was always available. Very comfortable room and big king sized bed.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Tana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great ambience
We would definitely stay here again. It was such a cool building being that it was an old silk factory in 1892. We love the ambience. People were friendly that worked there, the breakfast was good in the morning, and the room was excellent.
Overnattede 2 nætter i december 2023
Svar fra Kristine- Front desk den 17. dec. 2023
Thank you for your awesome review. We are glad that you enjoyed your stay with us, and we hope to see you again!

10/10 Fremragende

TROY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing history in this building as it's a 1800's remodeled factory now hotel. Incredible property
Overnattede 1 nat i december 2023
Svar fra Kristine- Front desk den 17. dec. 2023
We are glad that you enjoyed your stay with us, and we hope to see you again! Thank you for your review.

10/10 Fremragende

Marilyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Kristine- Front desk den 17. dec. 2023
We are glad that you enjoyed your stay with us, and we hope to see you again! Thank you for your review.

10/10 Fremragende

Dave

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Looks new, every thing is spotless. Great location
Overnattede 1 nat i december 2023
Svar fra Kristine- Front desk den 17. dec. 2023
We are glad you enjoyed your stay, and we look forward to seeing you again!

8/10 Udmærket

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were very comfortable and staff was friendly. However, there was virtually no toilet paper in the bathroom. Also when I checked out, there was an unauthorized charge to my hotel room the was discovered at check out.
Overnattede 1 nat i november 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Meh, but won't do it again.
Loud water pipe sounds all night. No shower gel. Checking in....the girl behind the counter talked so fast I kept asking her to repeat herself. It was like she was in a hurry to get back to her phone. Complimentary breakfast (I paid for as part of my room charge, so not sure why they call it complimentary) wasn't good at all. Oatmeal had a strange metallic after taste.
Overnattede 1 nat i november 2023

8/10 Udmærket

Bebe

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The décor of the entire facility is intriguing...love it. Everything was convenient and efficient. Our 2 little dogs really enjoyed it. Appreciate the free parking and Wifi. Comfortable bed. It took awhile to warm up - our problem with the temp mechanism.
Overnattede 1 nat i november 2023

8/10 Udmærket

Alisi, Sacramento

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I found out it was an old sugar mill transformed into a hotel. They had really tall sealings and the ambiance was great. The only thing I noticed was there was a musty smell, not sure if it was the blanket on the bed but other than that, it was wonderful.
Overnattede 1 nat i november 2023

8/10 Udmærket

Andrea

Overnattede 1 nat i november 2023

10/10 Fremragende

ARLEEN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a bumpy start at this hotel. Check was at 3pm. We arrived early maybe around 2-2:30pm hoping we could check in early, but our room wasn't available. It wasn't until about 3:30pm where we began to worry what was going on not having any communication from the front desk while we were waiting in the dining area. After several check ins at the Front Desk, we finally were approached by the Manager on duty - Aiona Kaufusi. Apparently, there was something wrong with the room we were supposed to occupy so she offered us an upgrade which we decided to take since we were exhausted. I wanted to cancel earlier, but of course we booked/prepaid it thru Expedia and was too tired to deal with the hassle. It would have been better if they had communicated to us the situation sooner or even offered us the upgraded room sooner if it wasn't available at 3pm checkin time, because that's really what we are paying for/expecting. That would be our recommendation if you want to keep your customers happy/wanting to return. Just as you expect us to be out at 11am checkout and no later, we expect our room to be ready upon checkin at 3pm. We honestly feel that despite the circumstance, Aiona handled the situation well. She took care of us. She offered us snacks from the Bar and bottled water which are normally only for special Hilton members. She stepped in and performed as a Manager so for that, we are grateful.
Overnattede 1 nat i november 2023