Spahoteller i Pernik

"Prijs is niet in verhouding met de accommodatie. Verfrissing nodig... het is geen 4 sterren hotel! Ik betaalde voor een Russische bad (160 BGN), het was eigenlijk voor één uur van sauna maar. Het ontbijt was basic🤔. Ik vroeg voor een late check-out, toch wordt het geweigerd Ondanks het hotel half leeg was... Ondanks was het hotel half leeg wordt "

"Disappointed about the hotel compared to the pictures. My airconditioning didn't work, so the room temperature was 26 degrees and windows don't open. The atmosphere is sad, it's almost like the place is deserted. The hotel is right next to a main road, so nothing to do or see in the area."

"I booked and payed for a 2 bedroom apartment, but was downgraded to a simple room. No explanation from a very rude reception worker, except that I could not expect to get what I booked. And no discount offered, even if the room I was given was at least 25 euro cheaper than what I had payed. I have stayed at this hotel about 15 times before, and it has always been perfect. I hope next time it will be ok again, otherwise I will find different accomodation in Sofia for the future."