Hoteller i Pepper Pike

"Location was convenient and safe. Hotel was very clean. Beds were comfortable. Breakfast was good. Needs some updating."

"Breakfasts were great"

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Clean and friendly staffs. Will visit again."

"Good nice clean up to date room. Will be back!"

"No clean"

"Overall, I found the room and facilities to be adequate. I would say there is a general lack of maintenance. The outside doors on the back of the building don't close or lock properly and the one luggage cart was falling apart. Only one ice machine was functional. To be totally fair, there was a sign out in front of the hotel advertising that they were looking to hire maintenance staff so I am sure they are trying their best to hold things together. The staff was friendly and helpful....

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"The property was in a good location and was well maintained. The all inclusive breakfast and dinner was a great addition but the food was just okay. The staff were pleasant and security was good. The room did not have any complimentary water or bathroom accessories like shower caps, but the bed and pillows were comfortable. All in all, our stay was comfortable."

"Front desk staff was amazing. The hotel was packed with a bunch of rambunctious kids. The last at the front desk made sure to give us a nice and quiet room. Bed was comfy and breakfast was decent"

"I thought the entrance to the lobby was placed in an awkward location. Otherwise, it was a quiet stay."

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time."

"Great stay"

"It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit."

"The bathroom was very clean."

"Updated and clean! Just as nice as a hotel twice its price!"

"Breakfast was great and staff are friendly."

"The room was clean, the breakfast was fine. Our stay at this hotel is always great."